{"schemaVersion":"jobsearcher.job.v1","id":"bb634d6209c88cebea3e3e9e","url":"https://jobsearcher.com/jobs/bb634d6209c88cebea3e3e9e","canonicalUrl":"https://jobsearcher.com/jobs/bb634d6209c88cebea3e3e9e","title":"Software Engineer, AI","description":"Overview\nIn this role you will drive end-to-end AI agent solutions inside NiCE’s IT AI Center of Excellence. You’ll design Claude-based cowork solutions, craft prompts, and orchestrate multi-agent workflows using low-code platforms to deliver scalable, business-ready AI outcomes. You collaborate with stakeholders across NiCE to identify automation opportunities and translate them into concrete agent specifications. This position offers hands-on shaping of enterprise AI standards and cross-system integrations. You will help build a thriving Claude-driven AI practice that delivers measurable impact.\n\nCompensation / BenefitsNiCE-FLEX hybrid model (2 days in office, 3 days remote)career opportunities across roles and disciplinesglobal, market-leading companycollaborative and fast-paced environment\nResponsibilitiesIdentify automation opportunities with business stakeholders and translate them into agent specificationsDesign end-to-end Claude-cowork solutions including system prompts, prompt chains, connectors, knowledge grounding, escalation paths, and human-in-the-loop checksConfigure RAG and knowledge grounding from NiCE sources and define refusal and hallucination behaviorsBuild agents using Claude Projects, Claude Code in low-code mode, MCP connectors, and Anthropic’s Agent SDKIntegrate agents with NiCE enterprise systems (Microsoft 365, ServiceNow, Salesforce, internal data sources) via MCPs and ready-made connectorsMaintain a Claude prompt library, skills, agent design patterns, and reusable templates for the IT CoE\nKey requirements4+ years in technical or analytical rolesHands-on experience with at least one major LLM platform (Claude strongly preferred)Strong prompt engineering (system prompt design)Familiarity with multi-agent/autonomous agent architecturesComfort with low-code automation platforms (Power Automate, n8n)REST, JSON, and webhook literacyStrong stakeholder management & communicationFluency in Englishstakeholder managementcommunicationstrategic thinkingClaude (Projects, Code, Agent SDK, MCP)MCP connectorslow-code platforms (Power Automate, n8n)","company":"Nice Systems","rawCompany":"nice systems","city":"Marietta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-09-15T04:29:02.345Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineer, AI","description":"Overview\nIn this role you will drive end-to-end AI agent solutions inside NiCE’s IT AI Center of Excellence. You’ll design Claude-based cowork solutions, craft prompts, and orchestrate multi-agent workflows using low-code platforms to deliver scalable, business-ready AI outcomes. You collaborate with stakeholders across NiCE to identify automation opportunities and translate them into concrete agent specifications. This position offers hands-on shaping of enterprise AI standards and cross-system integrations. You will help build a thriving Claude-driven AI practice that delivers measurable impact.\n\nCompensation / BenefitsNiCE-FLEX hybrid model (2 days in office, 3 days remote)career opportunities across roles and disciplinesglobal, market-leading companycollaborative and fast-paced environment\nResponsibilitiesIdentify automation opportunities with business stakeholders and translate them into agent specificationsDesign end-to-end Claude-cowork solutions including system prompts, prompt chains, connectors, knowledge grounding, escalation paths, and human-in-the-loop checksConfigure RAG and knowledge grounding from NiCE sources and define refusal and hallucination behaviorsBuild agents using Claude Projects, Claude Code in low-code mode, MCP connectors, and Anthropic’s Agent SDKIntegrate agents with NiCE enterprise systems (Microsoft 365, ServiceNow, Salesforce, internal data sources) via MCPs and ready-made connectorsMaintain a Claude prompt library, skills, agent design patterns, and reusable templates for the IT CoE\nKey requirements4+ years in technical or analytical rolesHands-on experience with at least one major LLM platform (Claude strongly preferred)Strong prompt engineering (system prompt design)Familiarity with multi-agent/autonomous agent architecturesComfort with low-code automation platforms (Power Automate, n8n)REST, JSON, and webhook literacyStrong stakeholder management & communicationFluency in Englishstakeholder managementcommunicationstrategic thinkingClaude (Projects, Code, Agent SDK, MCP)MCP connectorslow-code platforms (Power Automate, n8n)","datePosted":"2026-09-15T04:29:02.345Z","dateModified":"2026-09-15T04:29:02.345Z","hiringOrganization":{"@type":"Organization","name":"Nice Systems","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Marietta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bb634d6209c88cebea3e3e9e"},"url":"https://jobsearcher.com/jobs/bb634d6209c88cebea3e3e9e"}}