Senior Salesforce Developer - 10+ years experience
• Strong knowledge and experience with Salesforce Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)• Strong understanding with ability to troubleshoot API integrations (REST, SOAP, OAuth, SSO)• Analytical skills and strong experience debuging and resolve issues/defects on APEX code• Experience with Salesforce Governor limits• Excellent knowledge and experience of Salesforce configurations and customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas• Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts• Experience with data updates / data migration using Data Loader and other Salesforce tools• Participate in discussions and negotiations with business representatives about requested functionality• Participate in the code reviews and ensure the code achieves appropriate test coverage• Ability to author support documentation• Working experience of the DevOps processes utilizing Flosum CI/CD pipeline: migrate changes from development to QA via Flosum• Salesforce Certification: Admin, Platform Developer 1