{"schemaVersion":"jobsearcher.job.v1","id":"bb3ebc29e28bf54e52d566a2","url":"https://jobsearcher.com/jobs/bb3ebc29e28bf54e52d566a2","canonicalUrl":"https://jobsearcher.com/jobs/bb3ebc29e28bf54e52d566a2","title":"Shift Leader","description":"Shift Lead Job Description\nPosition: Shift Lead\nReports To: General Manager\nPosition Summary\nThe Shift Lead is responsible for guiding their fellow staff members to success in their positions maintaining store operations (specifically in the absence of the store’s General Manager). The role focuses on quality assurance, peer training, and the organization of the daily flow of operation. The Shift Lead is also responsible for having a deep understanding of menu items and drink preparation that will allow them to lead by example and set a standard of quality work for the rest of the team.\nKey Responsibilities\nTime Commitment\nIn this position, one would typically be expected to have availability for either opening shifts or closing shifts. However, applicants with the flexibility to occasionally work both types of shifts are preferred. Scheduling may vary based on the needs of the store and the team.\nPreferred availability:\nAbility and desire to work 30-40 hours per week\nOpening-\nMonday–Saturday: 5:30 AM – 1:00 PM\nSunday: 6:30 AM – 2:00 PM\nClosing-\nMonday–Thursday: 12:00 PM – 6:30 PM\nFriday–Sunday: 12:00 PM – 7:30 PM\nOccasional attendance at after-hours staff meetings or coverage of additional shifts may be required.\nApplicants with consistent availability throughout the summer months may be given scheduling priority to support store staffing needs.\nCustomer Experience\nEnsure that the staff is treating each customer with respect and is delivering an exceptional guest service experience. The expectations our staff in this area include the following:\nGreet every guest in a friendly and professional manner.\nTake accurate orders and process transactions through the POS system.\nCommunicate clearly with guests about menu items, modifications, discounts, and promotions.\nThank guests sincerely and invite them back (example: “See you tomorrow!”).\nThe Shift Lead will also be asked to address guest concerns politely and with professionalism, upholding our “100% satisfaction” company policy.\nAnswer the store phone and handle basic customer queries and requests.\nDrink & Food Preparation\nThe Shift Lead should be able to obtain extensive knowledge of the menu and drink preparation to guide their peers and maintain consistency among our team members. One should ensure staff under their supervision are upholding the following expectations, as well as achieving these standards themself:\nPrepare espresso drinks, brewed coffee, teas, and specialty beverages according to company recipes and standards.\nPrepare and serve food items safely and efficiently.\nEnsure consistency, quality, and proper presentation of all drinks and food items.\nStore Operations\nWith the help of their team members, the Shift Lead should efficiently manage the completion of daily tasks with the team (checklists, cleaning, restocking, etc.)\nOne will be expected to uphold exceptional organizational standards for the store’s safe and its money. They should employ a basic understanding of mathematics and cash management for efficient upkeep of the store’s simple finances. The tasks involved in this upkeep include:\nTracking the store’s cash deposits\nDaily counting and tracking of tips\nSorting and facing of bills\nThe Shift Lead may also be asked to assist in tracking our stores inventory using spreadsheets\nTeamwork\nCommunicate effectively with team members to ensure smooth operations.\nSupport the team during busy periods. Using positive reinforcement to boost moral and maintain a happy and healthy environment for staff and customers\nAssign daily tasks and responsibilities to the staff with the help of Management.\nExpectations\nAssist the Manager in the maintenance of store operations as directed\nWork efficiently in a fast-paced environment\nMaintain (with words and actions) the image of a positive role model for the team\nFollow company policies, recipes, and procedures.\nEnsure you and the team are upholding a standard of punctuality and reliability for scheduled shifts.\nQualifications\nMust possess a current Food Handler’s Permit/Food Handler Card as required by local health regulations (or obtain within the required timeframe after hire).\nPrevious customer service experience required.\nPrevious professional leadership experience is greatly preferred, but not required.\nAbility to stand for extended periods and move quickly in a fast-paced environment.\nAbility to multitask and stay organized during busy times.\nStrong communication and leadership skills.\nStrong knowledge in simple mathematics and counting.\nSkilled in observation and attention to detail.\nAbility to receive and apply constructive feedback and training, demonstrating a willingness to make corrections and continuously improve.\nComfort in providing constructive feedback to team members, working with the manager to build and maintain a strong and capable team\nAbility to maintain a positive, guest-focused attitude in a fast-paced service environment.\nNote: As this is a primarily guest facing position, fluency in the English Language is required","company":"Beans","rawCompany":"beans","city":"Ely","state":"NV","isRemote":false,"isActive":false,"createdAt":"2026-08-05T13:20:18.455Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Leader","description":"Shift Lead Job Description\nPosition: Shift Lead\nReports To: General Manager\nPosition Summary\nThe Shift Lead is responsible for guiding their fellow staff members to success in their positions maintaining store operations (specifically in the absence of the store’s General Manager). The role focuses on quality assurance, peer training, and the organization of the daily flow of operation. The Shift Lead is also responsible for having a deep understanding of menu items and drink preparation that will allow them to lead by example and set a standard of quality work for the rest of the team.\nKey Responsibilities\nTime Commitment\nIn this position, one would typically be expected to have availability for either opening shifts or closing shifts. However, applicants with the flexibility to occasionally work both types of shifts are preferred. Scheduling may vary based on the needs of the store and the team.\nPreferred availability:\nAbility and desire to work 30-40 hours per week\nOpening-\nMonday–Saturday: 5:30 AM – 1:00 PM\nSunday: 6:30 AM – 2:00 PM\nClosing-\nMonday–Thursday: 12:00 PM – 6:30 PM\nFriday–Sunday: 12:00 PM – 7:30 PM\nOccasional attendance at after-hours staff meetings or coverage of additional shifts may be required.\nApplicants with consistent availability throughout the summer months may be given scheduling priority to support store staffing needs.\nCustomer Experience\nEnsure that the staff is treating each customer with respect and is delivering an exceptional guest service experience. The expectations our staff in this area include the following:\nGreet every guest in a friendly and professional manner.\nTake accurate orders and process transactions through the POS system.\nCommunicate clearly with guests about menu items, modifications, discounts, and promotions.\nThank guests sincerely and invite them back (example: “See you tomorrow!”).\nThe Shift Lead will also be asked to address guest concerns politely and with professionalism, upholding our “100% satisfaction” company policy.\nAnswer the store phone and handle basic customer queries and requests.\nDrink & Food Preparation\nThe Shift Lead should be able to obtain extensive knowledge of the menu and drink preparation to guide their peers and maintain consistency among our team members. One should ensure staff under their supervision are upholding the following expectations, as well as achieving these standards themself:\nPrepare espresso drinks, brewed coffee, teas, and specialty beverages according to company recipes and standards.\nPrepare and serve food items safely and efficiently.\nEnsure consistency, quality, and proper presentation of all drinks and food items.\nStore Operations\nWith the help of their team members, the Shift Lead should efficiently manage the completion of daily tasks with the team (checklists, cleaning, restocking, etc.)\nOne will be expected to uphold exceptional organizational standards for the store’s safe and its money. They should employ a basic understanding of mathematics and cash management for efficient upkeep of the store’s simple finances. The tasks involved in this upkeep include:\nTracking the store’s cash deposits\nDaily counting and tracking of tips\nSorting and facing of bills\nThe Shift Lead may also be asked to assist in tracking our stores inventory using spreadsheets\nTeamwork\nCommunicate effectively with team members to ensure smooth operations.\nSupport the team during busy periods. Using positive reinforcement to boost moral and maintain a happy and healthy environment for staff and customers\nAssign daily tasks and responsibilities to the staff with the help of Management.\nExpectations\nAssist the Manager in the maintenance of store operations as directed\nWork efficiently in a fast-paced environment\nMaintain (with words and actions) the image of a positive role model for the team\nFollow company policies, recipes, and procedures.\nEnsure you and the team are upholding a standard of punctuality and reliability for scheduled shifts.\nQualifications\nMust possess a current Food Handler’s Permit/Food Handler Card as required by local health regulations (or obtain within the required timeframe after hire).\nPrevious customer service experience required.\nPrevious professional leadership experience is greatly preferred, but not required.\nAbility to stand for extended periods and move quickly in a fast-paced environment.\nAbility to multitask and stay organized during busy times.\nStrong communication and leadership skills.\nStrong knowledge in simple mathematics and counting.\nSkilled in observation and attention to detail.\nAbility to receive and apply constructive feedback and training, demonstrating a willingness to make corrections and continuously improve.\nComfort in providing constructive feedback to team members, working with the manager to build and maintain a strong and capable team\nAbility to maintain a positive, guest-focused attitude in a fast-paced service environment.\nNote: As this is a primarily guest facing position, fluency in the English Language is required","datePosted":"2026-08-05T13:20:18.455Z","dateModified":"2026-08-05T13:20:18.455Z","hiringOrganization":{"@type":"Organization","name":"Beans","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ely","addressRegion":"NV","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"bb3ebc29e28bf54e52d566a2"},"url":"https://jobsearcher.com/jobs/bb3ebc29e28bf54e52d566a2"}}