HVAC Manager

Job Description HVAC Operations ManagerChad's AC – Montgomery, AlabamaMake sure to apply with all the requested information, as laid out in the job overview below.Chad's AC is seeking a driven and experienced HVAC Operations Manager to lead and optimize our service and installation operations in Montgomery, AL. We are looking for a strong leader who can develop teams, improve operational performance, and help drive continued growth while maintaining an exceptional customer experience.This position is ideal for an experienced HVAC leader with a background in service operations, team management, process improvement, and profitability management.Position OverviewThe HVAC Operations Manager will oversee daily operations for service and installation departments, ensuring efficiency, accountability, profitability, and high-quality customer service. This role requires strong leadership, communication, and organizational skills, along with the ability to coach teams and improve operational processes.ResponsibilitiesLead and manage HVAC service and installation operationsSupervise, mentor, and develop technicians, installers, dispatch, and support staffMonitor operational performance, KPIs, and departmental profitabilityImprove scheduling efficiency, workflow processes, and customer satisfactionSupport recruiting, onboarding, and retention efforts for field staffConduct ride-alongs, training, and performance coachingOversee inventory, fleet, and equipment managementEnsure compliance with company safety standards and industry regulationsCollaborate with leadership on budgeting, forecasting, and strategic growth initiativesManage customer escalations and maintain high service standardsHelp drive revenue growth through operational excellence and team accountabilityQualifications5+ years of HVAC management or operations leadership experienceStrong knowledge of residential HVAC service and installation operationsExperience managing technicians and field teamsProven leadership, communication, and organizational skillsExperience with KPI tracking, budgeting, and profitability managementService Titan experience strongly preferredAbility to coach, motivate, and hold teams accountableStrong problem-solving and decision-making abilitiesValid driver's license with acceptable driving recordPreferred QualificationsExperience managing multiple departments xevrcyc or locationsBackground in sales-driven service environmentsKnowledge of inventory control and fleet managementExperience with recruiting and team developmentNATE Certification or additional industry certifications are a plusWhat We OfferCompetitive salary based on experiencePerformance bonuses and incentive opportunitiesHealth benefitsPaid time off and holidaysCompany vehicle or vehicle allowanceProfessional development and leadership trainingLong-term advancement opportunitiesSupportive and growth-focused leadership teamLocationMontgomery, AlabamaIf you are an experienced HVAC leader ready to help build high-performing teams and drive operational success, we encourage you to apply.