{"schemaVersion":"jobsearcher.job.v1","id":"ba6f31cb239dc20146efac85","url":"https://jobsearcher.com/jobs/ba6f31cb239dc20146efac85","canonicalUrl":"https://jobsearcher.com/jobs/ba6f31cb239dc20146efac85","title":"Inside Sales Representative","description":"ABOUT PECO\nProcess Engineering & Equipment Company (PECO) is the premier supplier of mechanical equipment in West Michigan, representing many of the industry’s top manufacturers of fluid handling, filtration, and heat transfer products. Operating from our Grand Rapids, Michigan facility with a team of approximately 42 employees, PECO is known for professionalism, technical competence, and long-term stability — our sales team is exceptionally steady, with many professionals building decades-long careers here. As our business continues to grow, we are strengthening our sales support team by adding an Inside Sales Representative to work directly with customers, vendors, and our outside sales and engineering teams.\nPOSITION SUMMARY\nThe Inside Sales Representative is the day-to-day engine behind PECO’s sales activity — the person customers and vendors reach when they need a quote, an order, a part, or an answer. Working closely with the outside sales team, engineering, and our manufacturers, this individual prepares quotes and takeoffs, enters and tracks orders, chases down parts and lead times, and keeps every project moving from first inquiry through delivery. It is a fast-paced, customer-facing role built for someone energetic, organized, and eager to learn the equipment we sell. Product knowledge in boilers, pumps, and HVAC equipment is helpful but not required — full training is provided, and the position offers a clear path to grow into outside sales for the right person.\nQUOTING, ORDERS & CUSTOMER SUPPORT\nPrepare quotes and pricing for equipment and parts — chillers, air handlers, cooling towers, boilers, pumps, and related products — including takeoffs and submittals on bid/spec projects.\nEnter, process, and track orders from receipt through delivery; confirm pricing, terms, and ship dates, and keep customers informed of status.\nSource and track parts — identify the right components, check availability and lead times, expedite when needed, and follow up until the part is in the customer’s hands.\nReview bid and spec projects posted online; perform takeoffs, pricing, and submittals in coordination with the outside sales team.\nProvide responsive, professional customer service by phone and email — answer questions, provide follow-up, and resolve issues in a timely, friendly manner.\nSupport customers with equipment selection and technical questions, pulling in engineering and the outside sales team on complex HVAC and mechanical equipment projects.\nCOORDINATION WITH SALES, ENGINEERING & VENDORS\nBack up the outside sales team — handle pricing, technical support, and project coordination so reps can stay focused in the field.\nWork with engineering to confirm equipment selections, specifications, and application details before quotes and orders go out.\nCoordinate with vendors and manufacturers on pricing, availability, lead times, order status, and returns; build strong working relationships with our supplier partners.\nKeep project and account information organized and up to date so the whole team has an accurate view of open quotes and orders.\nWork as part of the team to make sure customer and project needs are met on time and communicated clearly across sales, engineering, and operations.\nUse Microsoft Outlook, Word, and Excel (and our order/ERP system) for daily quoting, correspondence, and order tracking.\nQUALIFICATIONS\nStrong communication skills and a great phone presence; professional, timely, and friendly with customers and vendors.\nEnergetic, positive, customer-focused attitude and a genuine willingness to help.\nWell organized and detail-oriented — able to juggle multiple quotes, orders, and follow-ups without letting things slip.\nTimely, punctual, and dependable, with a strong work ethic.\nBasic proficiency with Microsoft Outlook, Word, and Excel.\nWillingness to learn technical products — boilers, pumps, HVAC and mechanical equipment, and related parts.\nAbility to work well in a team environment.\nPrevious customer service, sales support, HVAC, mechanical equipment, or construction-related experience is a plus, but not required.\nHigh school diploma or equivalent required.\nTRAINING & GROWTH\nOn-the-job training is provided as you build support across a variety of product lines and customer needs. No prior equipment knowledge is required — the right attitude and willingness to learn matter most. For a motivated performer, this position offers a clear path to grow into an outside sales role and build a long-term career with a respected, growing company in the mechanical equipment industry.\nDESIRED ATTRIBUTES\nCustomer-first — genuinely enjoys helping people and takes ownership of getting them the right answer.\nOrganized under pressure — thrives in a busy, phone-and-email-driven environment with many open items at once.\nEager to learn — curious about how the equipment works and motivated to become the go-to product resource over time.\nTeam player — communicates openly and reliably with sales, engineering, and vendors to keep projects moving.\nDependable and steady — the kind of person a growing sales team can build around for the long term.\nPay: $60,000.00 - $80,000.00 per year\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nOn-the-job training\nPaid time off\nProfessional development assistance\nVision insurance\nWork Location: In person","company":"Processengineering","rawCompany":"processengineering","city":"Grand Rapids","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:49:49.100Z","occupations":[{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"423830","title":"Industrial Machinery and Equipment Merchant Wholesalers","slug":"industrial-machinery-and-equipment-merchant-wholesalers"},{"code":"423720","title":"Plumbing and Heating Equipment and Supplies (Hydronics) Merchant Wholesalers","slug":"plumbing-and-heating-equipment-and-supplies-hydronics-merchant-wholesalers"},{"code":"423730","title":"Warm Air Heating and Air-Conditioning Equipment and Supplies Merchant Wholesalers","slug":"warm-air-heating-and-air-conditioning-equipment-and-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Inside Sales Representative","description":"ABOUT PECO\nProcess Engineering & Equipment Company (PECO) is the premier supplier of mechanical equipment in West Michigan, representing many of the industry’s top manufacturers of fluid handling, filtration, and heat transfer products. Operating from our Grand Rapids, Michigan facility with a team of approximately 42 employees, PECO is known for professionalism, technical competence, and long-term stability — our sales team is exceptionally steady, with many professionals building decades-long careers here. As our business continues to grow, we are strengthening our sales support team by adding an Inside Sales Representative to work directly with customers, vendors, and our outside sales and engineering teams.\nPOSITION SUMMARY\nThe Inside Sales Representative is the day-to-day engine behind PECO’s sales activity — the person customers and vendors reach when they need a quote, an order, a part, or an answer. Working closely with the outside sales team, engineering, and our manufacturers, this individual prepares quotes and takeoffs, enters and tracks orders, chases down parts and lead times, and keeps every project moving from first inquiry through delivery. It is a fast-paced, customer-facing role built for someone energetic, organized, and eager to learn the equipment we sell. Product knowledge in boilers, pumps, and HVAC equipment is helpful but not required — full training is provided, and the position offers a clear path to grow into outside sales for the right person.\nQUOTING, ORDERS & CUSTOMER SUPPORT\nPrepare quotes and pricing for equipment and parts — chillers, air handlers, cooling towers, boilers, pumps, and related products — including takeoffs and submittals on bid/spec projects.\nEnter, process, and track orders from receipt through delivery; confirm pricing, terms, and ship dates, and keep customers informed of status.\nSource and track parts — identify the right components, check availability and lead times, expedite when needed, and follow up until the part is in the customer’s hands.\nReview bid and spec projects posted online; perform takeoffs, pricing, and submittals in coordination with the outside sales team.\nProvide responsive, professional customer service by phone and email — answer questions, provide follow-up, and resolve issues in a timely, friendly manner.\nSupport customers with equipment selection and technical questions, pulling in engineering and the outside sales team on complex HVAC and mechanical equipment projects.\nCOORDINATION WITH SALES, ENGINEERING & VENDORS\nBack up the outside sales team — handle pricing, technical support, and project coordination so reps can stay focused in the field.\nWork with engineering to confirm equipment selections, specifications, and application details before quotes and orders go out.\nCoordinate with vendors and manufacturers on pricing, availability, lead times, order status, and returns; build strong working relationships with our supplier partners.\nKeep project and account information organized and up to date so the whole team has an accurate view of open quotes and orders.\nWork as part of the team to make sure customer and project needs are met on time and communicated clearly across sales, engineering, and operations.\nUse Microsoft Outlook, Word, and Excel (and our order/ERP system) for daily quoting, correspondence, and order tracking.\nQUALIFICATIONS\nStrong communication skills and a great phone presence; professional, timely, and friendly with customers and vendors.\nEnergetic, positive, customer-focused attitude and a genuine willingness to help.\nWell organized and detail-oriented — able to juggle multiple quotes, orders, and follow-ups without letting things slip.\nTimely, punctual, and dependable, with a strong work ethic.\nBasic proficiency with Microsoft Outlook, Word, and Excel.\nWillingness to learn technical products — boilers, pumps, HVAC and mechanical equipment, and related parts.\nAbility to work well in a team environment.\nPrevious customer service, sales support, HVAC, mechanical equipment, or construction-related experience is a plus, but not required.\nHigh school diploma or equivalent required.\nTRAINING & GROWTH\nOn-the-job training is provided as you build support across a variety of product lines and customer needs. No prior equipment knowledge is required — the right attitude and willingness to learn matter most. For a motivated performer, this position offers a clear path to grow into an outside sales role and build a long-term career with a respected, growing company in the mechanical equipment industry.\nDESIRED ATTRIBUTES\nCustomer-first — genuinely enjoys helping people and takes ownership of getting them the right answer.\nOrganized under pressure — thrives in a busy, phone-and-email-driven environment with many open items at once.\nEager to learn — curious about how the equipment works and motivated to become the go-to product resource over time.\nTeam player — communicates openly and reliably with sales, engineering, and vendors to keep projects moving.\nDependable and steady — the kind of person a growing sales team can build around for the long term.\nPay: $60,000.00 - $80,000.00 per year\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nOn-the-job training\nPaid time off\nProfessional development assistance\nVision insurance\nWork Location: In person","datePosted":"2026-08-04T22:49:49.100Z","dateModified":"2026-08-04T22:49:49.100Z","hiringOrganization":{"@type":"Organization","name":"Processengineering","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Grand Rapids","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ba6f31cb239dc20146efac85"},"url":"https://jobsearcher.com/jobs/ba6f31cb239dc20146efac85"}}