{"schemaVersion":"jobsearcher.job.v1","id":"ba6ed14bba9ec8d2d22f5bab","url":"https://jobsearcher.com/jobs/ba6ed14bba9ec8d2d22f5bab","canonicalUrl":"https://jobsearcher.com/jobs/ba6ed14bba9ec8d2d22f5bab","title":"PROGRAM REPRESENTATIVE","description":"PROGRAM REPRESENTATIVE\r\nWe continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.\r\nReasonable Accommodation Statement\r\nThe State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents ? Additional Documents section for each application.\r\nSponsorship for Employment\r\nThe State of Illinois does not provide sponsorship for employment visa status (e.g., H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.\r\nDisclosure of Salary Information\r\nIn compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. Please do not include wage or salary information in your resume or other profile or application materials .\r\nJob Information\r\nJob Requisition ID: 56644\r\nOpening Date: 06/04/2026\r\nClosing Date: 06/18/2026\r\nAgency: Department of Employment Security\r\nClass Title: EMP SEC PROGRAM REPRESENTATIVE (13650)\r\nSalary: Anticipated starting salary (Effective 7/1/26) $5,127 monthly; Full range $5,127 – $7,135 monthly\r\nJob Type: Salaried\r\nCategory: Full Time\r\nCounty: Champaign\r\nNumber of Vacancies: 1\r\nBargaining Unit Code: RC062 Technical Employees, AFSCME\r\nLocation: Champaign, IL 61821\r\nPosition Overview\r\nThe Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results-oriented individual to serve as a Program Representative. Responsibilities include providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. This position provides a great opportunity for someone who has a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility and is dedicated to ensuring UI benefit accuracy. The ideal candidate for this position will have excellent organizational skills and have experience assisting clients in an employment service program, social service program or related area providing employment, human resource development or social welfare services. IDES offers a competitive compensation plan, excellent benefits, and a pension program.\r\nEssential Functions\r\nUnder general supervision, for an assigned area, serves as a Program Representative for IDES.\r\nPerforms functions related to receipt, review, entry, analysis and resolution of all types of routine, complex and special claims on benefit entitlement programs administered by IDES.\r\nAssists clients with various programs and services offered by IDES and partner agencies.\r\nAdjudicates monetary and nonmonetary benefit claim issues, providing eligibility determinations for routine, initial or continued claims.\r\nAdvises clients on work attitudes, habits, relationships and attire as related to a specific job referral.\r\nEstablishes and maintains activity reports to demonstrate work activity and detail time charging.\r\nPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated above.\r\nMinimum Qualifications\r\nRequires knowledge, skills and mental development equivalent to four (4) years of college with academic background in social/behavioral sciences or business; OR\r\nRequires two (2) years (3,000 work hours) of experience as a department intermittent staff member and a minimum of two (2) years college credits completed with passing grades in social/behavioral sciences or business; OR\r\nRequires four (4) years (6,000 work hours) as a department intermittent staff member.\r\nQualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.\r\nConditions of Employment\r\nRequires an Illinois State Police background check and self-disclosure of any criminal history.\r\nRequires ability to travel in the performance of duties, with overnight stays as appropriate.\r\nThis position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.\r\nRequires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.\r\nThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.\r\nThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.\r\nAbout the Agency\r\nThe Illinois Department of Employment Security's (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.\r\nWork Hours and Location\r\nWork Hours: Monday – Friday, 8:30 am – 5:00 pm\r\nHeadquarter Location: 1307 N Mattis Ave, Champaign, Illinois 61821\r\nWork County: Champaign\r\nNearest Major Market: Champaign\r\nNearest Secondary Market: Urbana\r\nJ-18808-Ljbffr","company":"Experience Champaign Urbana","rawCompany":"experience champaign urbana","city":"Champaign","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-06-25T01:21:32.958Z","occupations":[{"code":"43-4061.00","title":"Eligibility Interviewers, Government Programs","slug":"eligibility-interviewers-government-programs"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"}],"industries":[{"code":"923130","title":"Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)","slug":"administration-of-human-resource-programs-except-education-public-health-and-veterans-affairs-programs"},{"code":"926110","title":"Administration of General Economic Programs","slug":"administration-of-general-economic-programs"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PROGRAM REPRESENTATIVE","description":"PROGRAM REPRESENTATIVE\r\nWe continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.\r\nReasonable Accommodation Statement\r\nThe State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents ? Additional Documents section for each application.\r\nSponsorship for Employment\r\nThe State of Illinois does not provide sponsorship for employment visa status (e.g., H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.\r\nDisclosure of Salary Information\r\nIn compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. Please do not include wage or salary information in your resume or other profile or application materials .\r\nJob Information\r\nJob Requisition ID: 56644\r\nOpening Date: 06/04/2026\r\nClosing Date: 06/18/2026\r\nAgency: Department of Employment Security\r\nClass Title: EMP SEC PROGRAM REPRESENTATIVE (13650)\r\nSalary: Anticipated starting salary (Effective 7/1/26) $5,127 monthly; Full range $5,127 – $7,135 monthly\r\nJob Type: Salaried\r\nCategory: Full Time\r\nCounty: Champaign\r\nNumber of Vacancies: 1\r\nBargaining Unit Code: RC062 Technical Employees, AFSCME\r\nLocation: Champaign, IL 61821\r\nPosition Overview\r\nThe Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results-oriented individual to serve as a Program Representative. Responsibilities include providing services related to unemployment insurance benefits, such as determining unemployment insurance claims eligibility, and providing employment services. This position provides a great opportunity for someone who has a strong knowledge of federal and state laws pertaining to employment and Unemployment Insurance (UI) eligibility and is dedicated to ensuring UI benefit accuracy. The ideal candidate for this position will have excellent organizational skills and have experience assisting clients in an employment service program, social service program or related area providing employment, human resource development or social welfare services. IDES offers a competitive compensation plan, excellent benefits, and a pension program.\r\nEssential Functions\r\nUnder general supervision, for an assigned area, serves as a Program Representative for IDES.\r\nPerforms functions related to receipt, review, entry, analysis and resolution of all types of routine, complex and special claims on benefit entitlement programs administered by IDES.\r\nAssists clients with various programs and services offered by IDES and partner agencies.\r\nAdjudicates monetary and nonmonetary benefit claim issues, providing eligibility determinations for routine, initial or continued claims.\r\nAdvises clients on work attitudes, habits, relationships and attire as related to a specific job referral.\r\nEstablishes and maintains activity reports to demonstrate work activity and detail time charging.\r\nPerforms other duties as required or assigned which are reasonably within the scope of the duties enumerated above.\r\nMinimum Qualifications\r\nRequires knowledge, skills and mental development equivalent to four (4) years of college with academic background in social/behavioral sciences or business; OR\r\nRequires two (2) years (3,000 work hours) of experience as a department intermittent staff member and a minimum of two (2) years college credits completed with passing grades in social/behavioral sciences or business; OR\r\nRequires four (4) years (6,000 work hours) as a department intermittent staff member.\r\nQualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.\r\nConditions of Employment\r\nRequires an Illinois State Police background check and self-disclosure of any criminal history.\r\nRequires ability to travel in the performance of duties, with overnight stays as appropriate.\r\nThis position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.\r\nRequires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.\r\nThis position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.\r\nThe conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.\r\nAbout the Agency\r\nThe Illinois Department of Employment Security's (IDES) mission is to serve Illinois workers and employers to the best of our ability and to use our knowledge of the Illinois workforce to inform sound policy decision making. IDES encourages economic growth and stability in Illinois by providing vital Employment Services to Illinois residents and employers, analyzing and disseminating actionable Labor Market Information, and administering Unemployment Insurance programs.\r\nWork Hours and Location\r\nWork Hours: Monday – Friday, 8:30 am – 5:00 pm\r\nHeadquarter Location: 1307 N Mattis Ave, Champaign, Illinois 61821\r\nWork County: Champaign\r\nNearest Major Market: Champaign\r\nNearest Secondary Market: Urbana\r\nJ-18808-Ljbffr","datePosted":"2026-06-25T01:21:32.958Z","dateModified":"2026-06-25T01:21:32.958Z","hiringOrganization":{"@type":"Organization","name":"Experience Champaign Urbana","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Champaign","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ba6ed14bba9ec8d2d22f5bab"},"url":"https://jobsearcher.com/jobs/ba6ed14bba9ec8d2d22f5bab"}}