Admission Specialist

To convert customer inquiries into referrals by identifying their needs and matching our services to give the best fit solution, in line with State and agency standards. To make continuous follow-ups with necessary entities about a referral to ensure a productive outcome. To follow up on leads in order to determine validity and time scale for action with making referralsTo resolve consumer complaints at the first point of contact, whenever possible. Constant communication via phone, email with applicants, caregivers, and staff members