{"schemaVersion":"jobsearcher.job.v1","id":"ba145e7a6bf9ad4ac885db59","url":"https://jobsearcher.com/jobs/ba145e7a6bf9ad4ac885db59","canonicalUrl":"https://jobsearcher.com/jobs/ba145e7a6bf9ad4ac885db59","title":"Client Development Manager","description":"Reporting to: Retail Excellence Director\r\nReporting to the Retail Excellence Director, the Manager, Regional Client Development is responsible for adapting the Global Client Development strategy, so that it resonates with local Market nuances, and executing it in strong partnership with regional stakeholders. This role acts as a regional center of excellence, enabling market and retail store teams within the region to build lasting client relationships that enhance brand loyalty and drive regional sales growth.\r\nBy adapting and supporting Tiffany's client experience and journey for the region, this role designs high-touch moments characteristic of the brand, tailored to regional client expectations. The Regional Manager partners extensively with the Global Retail Excellence team and local Retail teams to ensure exceptional retail experiences, personalized client journeys, and effective regional client strategies.\r\nKey Accountabilities\r\n\r\nChampion and roll out the Client Development Roadmap with a 360-degree Mindset:\r\nLeverage regional data to implement a localized client strategy to boost client acquisition, retention, and engagement, aligning with global brand strategy, regional business objectives, and local client insights.\r\nEmpower Client Advisors within the region to cultivate meaningful, long-term client relationships.\r\nBuild strong relationships with key regional stakeholders (e.g., Store management teams, Regional Retail Directors, Marketing, Operations) to foster collaboration and drive buy-in for client development initiatives.\r\n\r\nShare regional insights and business needs with the global retail team, proposing adjustments to continuously refine and improve the global strategy.\r\n\r\n\r\nPerformance & Innovation:\r\n\r\nWork closely with regional omnichannel and data analysis teams as well as the Client relations teams to enhance retail actions, tools, rituals, and behaviors that drive client acquisition, engagement, and loyalty specific to the region.\r\nEstablish key performance indicators (KPIs) to measure the ROI of regional client development programs and provide regular performance updates to regional managers and global client development.\r\nEnsure seamless retail visibility into Client 360 attributes and actionable CRM insights, empowering Client Advisors with real-time, comprehensive client understanding adapted to regional client profiles.\r\n\r\nInnovate and propose scalable activations, leveraging market best practices, data insights, and your knowledge of market dynamics.\r\n\r\n\r\nLeadership and Culture (FOR A TEAM LEADER):\r\n\r\nLead, mentor, and develop a high-performing regional team that provides expertise and drives transformation in Clienteling and Client experience across the region.\r\nAdvocate for a culture of personalization, hospitality, and client obsession across the regional retail network.\r\nInfluence regional senior management with strong storytelling, insights, and experience-driven recommendations based on regional performance and client feedback.\r\n\r\nRequired Qualifications\r\n\r\n8+ years in luxury retail, client development, hospitality, or client experience leadership, with strong retail/store operations understanding specific to the region.\r\nProven project management skills with multiple stakeholders in fast paced organizations.\r\nProven leadership and team management skills, with experience in developing high-performing teams and fostering synergies and collaboration across diverse retail environments.\r\nStrong analytical skills, experience in managing budgets, and leveraging data to drive actionable insights tailored to regional performance.\r\nDeep understanding of regional client behaviors, cultural nuances, and market dynamics.\r\nExcellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels within the region.","company":"Tiffany","rawCompany":"tiffany","city":"Sullivan","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-06-11T14:39:49.894Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"}],"industries":[{"code":"458110","title":"Clothing and Clothing Accessories Retailers","slug":"clothing-and-clothing-accessories-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"},{"code":"458310","title":"Jewelry Retailers","slug":"jewelry-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Development Manager","description":"Reporting to: Retail Excellence Director\r\nReporting to the Retail Excellence Director, the Manager, Regional Client Development is responsible for adapting the Global Client Development strategy, so that it resonates with local Market nuances, and executing it in strong partnership with regional stakeholders. This role acts as a regional center of excellence, enabling market and retail store teams within the region to build lasting client relationships that enhance brand loyalty and drive regional sales growth.\r\nBy adapting and supporting Tiffany's client experience and journey for the region, this role designs high-touch moments characteristic of the brand, tailored to regional client expectations. The Regional Manager partners extensively with the Global Retail Excellence team and local Retail teams to ensure exceptional retail experiences, personalized client journeys, and effective regional client strategies.\r\nKey Accountabilities\r\n\r\nChampion and roll out the Client Development Roadmap with a 360-degree Mindset:\r\nLeverage regional data to implement a localized client strategy to boost client acquisition, retention, and engagement, aligning with global brand strategy, regional business objectives, and local client insights.\r\nEmpower Client Advisors within the region to cultivate meaningful, long-term client relationships.\r\nBuild strong relationships with key regional stakeholders (e.g., Store management teams, Regional Retail Directors, Marketing, Operations) to foster collaboration and drive buy-in for client development initiatives.\r\n\r\nShare regional insights and business needs with the global retail team, proposing adjustments to continuously refine and improve the global strategy.\r\n\r\n\r\nPerformance & Innovation:\r\n\r\nWork closely with regional omnichannel and data analysis teams as well as the Client relations teams to enhance retail actions, tools, rituals, and behaviors that drive client acquisition, engagement, and loyalty specific to the region.\r\nEstablish key performance indicators (KPIs) to measure the ROI of regional client development programs and provide regular performance updates to regional managers and global client development.\r\nEnsure seamless retail visibility into Client 360 attributes and actionable CRM insights, empowering Client Advisors with real-time, comprehensive client understanding adapted to regional client profiles.\r\n\r\nInnovate and propose scalable activations, leveraging market best practices, data insights, and your knowledge of market dynamics.\r\n\r\n\r\nLeadership and Culture (FOR A TEAM LEADER):\r\n\r\nLead, mentor, and develop a high-performing regional team that provides expertise and drives transformation in Clienteling and Client experience across the region.\r\nAdvocate for a culture of personalization, hospitality, and client obsession across the regional retail network.\r\nInfluence regional senior management with strong storytelling, insights, and experience-driven recommendations based on regional performance and client feedback.\r\n\r\nRequired Qualifications\r\n\r\n8+ years in luxury retail, client development, hospitality, or client experience leadership, with strong retail/store operations understanding specific to the region.\r\nProven project management skills with multiple stakeholders in fast paced organizations.\r\nProven leadership and team management skills, with experience in developing high-performing teams and fostering synergies and collaboration across diverse retail environments.\r\nStrong analytical skills, experience in managing budgets, and leveraging data to drive actionable insights tailored to regional performance.\r\nDeep understanding of regional client behaviors, cultural nuances, and market dynamics.\r\nExcellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels within the region.","datePosted":"2026-06-11T14:39:49.894Z","dateModified":"2026-06-11T14:39:49.894Z","hiringOrganization":{"@type":"Organization","name":"Tiffany","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sullivan","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ba145e7a6bf9ad4ac885db59"},"url":"https://jobsearcher.com/jobs/ba145e7a6bf9ad4ac885db59"}}