Norwegian Technical Support | Car Industry - Athens

Are you passionate about cars? You can now join the Customer Support Team of the world's largest company in the automotive industry, which develops, manufactures, distributes and sells premium and luxury cars and vans.We are looking for fluent Norwegian speakers, eager to work remotely all over Greece for the transportation leader!ResponsibilitiesProvide outstanding customer service and technical support to luxury vehicles users regarding digital services with high customer satisfaction through various channels of communication (inbound calls/chats/emails)Strive for first call resolution and taking true ownership of customer needs and issuesEngage with clients in a friendly and professional manner, while actively listening to their concernsOffer support and solutions to customers in accordance with the company’s customer service policiesMaintain high level of customer support and customer satisfaction, keeping a customer relationship databaseThis role requiresNative or near-native level of Norwegian languageB2-level of English languagePassion for customer support, competitive and a risk-takerAt least a high school diploma or completed vocational trainingEuropean citizenship or work permit for GreecePrevious experience in the customer sector will be considered positivelyCompetitive salaryMonthly performance-based bonusWork from home (remote)Health PackageEquipment providedPaid training and development opportunitiesMulticultural and modern working environmentComplete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)Only CVs in English will be reviewed #J-18808-Ljbffr