{"schemaVersion":"jobsearcher.job.v1","id":"b991b767558282da0d3c4a2c","url":"https://jobsearcher.com/jobs/b991b767558282da0d3c4a2c","canonicalUrl":"https://jobsearcher.com/jobs/b991b767558282da0d3c4a2c","title":"Technical Architect","description":"At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.\nWe seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\nTo flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\nOur deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\nIf you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.\nAs a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.\nAs a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client's business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze's product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.\nWHAT YOU'LL DO\nCustomer Obsessed\nServe as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.\nDesign and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.\nAct as a technical conduit between Braze and the customer's product and engineering teams.\nBuild best-in-class solutions and document those for future automation and iterative deployment.\nEnsure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.\nData-Driven.\nMaximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform\nGrowth Mindset\nProactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.\nDrive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.\nCollaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.\nKey Responsibilities\nClient Success & Technical Guidance\nEngage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.\nDesign comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.\nFacilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.\nConsultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.\nUnderstand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.\nTechnical Solutioning, Resolution & Empowerment\nTroubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.\nInstill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.\nDocument technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.\nWHO YOU ARE\nExperience\n3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.\n3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.\nProven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.\nExcellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.\nExperience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.\nBachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\nAn Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.\nSkills\nExceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.\nExcellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders\nA natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.\nAbility to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.\nYou are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.\nYou are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).\nYou are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role\nFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\n#LI-Hybrid\nWHAT WE OFFER\n\nBraze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.\nFrom offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\nCompetitive compensation that may include equity\nRetirement and Employee Stock Purchase Plans\nFlexible paid time off\nComprehensive benefit plans covering medical, dental, vision, life, and disability\nFamily services that include fertility benefits and equal paid parental leave\nProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipend\nA curated in-office employee experience, designed to foster community, team connections, and innovation\nOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\nEmployee Resource Groups that provide supportive communities within Braze\nCollaborative, transparent, and fun culture recognized as a Great Place to Work®\nABOUT BRAZE\n\nBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\n\nThe company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 \"Best of Marketing and Digital Advertising Software Product\" in 2025.\n\nBraze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\n\nThe company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\nBRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\nAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.\nBuilding meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\nWe know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.\nPlease see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.","company":"Braze","rawCompany":"braze","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T18:40:55.887Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Architect","description":"At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.\nWe seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.\nTo flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\nOur deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\nIf you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.\nAs a Technical Architect and part of our Expert Services organization at Braze, you will serve as a highly technical resource, responsible for delivering outcome-based technical services and bespoke technical solutions across all stages of the customer lifecycle. You will own and drive complex technical projects and workstreams to successful completion, specializing in architecting integrations, sophisticated data strategies, and customer-centric use case design to unlock the full value of the Braze Platform.\nAs a Technical Architect, you will be a key driving force of technical and product expertise, working alongside Sales, Customer Success Managers, Technical Account Managers, Delivery Managers, Partners, Product and Engineering, and Technical Support. You will be responsible for rapidly understanding each client's business and technical requirements, helping them achieve fast time-to-value from their investment in Braze. You will also help clients tailor Braze's product to their needs by effectively articulating and positioning the value of Braze via workshops, meetings, written communication, and general consultation. This is a highly technical, customer-obsessed role, leveraging Braze's functionality to help our customers achieve key business outcomes.\nWHAT YOU'LL DO\nCustomer Obsessed\nServe as a trusted, deeply technical advisor, owning the projects and workstreams of technical strategy at any stage across the customer lifecycle from initial architecture through ongoing optimization and beyond.\nDesign and implement bespoke, complex technical solutions and integrations that meet unique customer needs and drive tangible business value.\nAct as a technical conduit between Braze and the customer's product and engineering teams.\nBuild best-in-class solutions and document those for future automation and iterative deployment.\nEnsure all designed solutions adhere to security best practices, compliance regulations, and architectural standards.\nData-Driven.\nMaximize customer adoption, retention, and time-to-value by ensuring the most effective and efficient technical implementation of the Braze platform\nGrowth Mindset\nProactively maintain and expand your own technical depth and expertise, including staying current with emerging trends in AI and machine learning, and spearhead internal and external education initiatives to share this expertise.\nDrive efficiency and innovation by identifying, evaluating, and advocating for new technologies and practices that can enhance the Braze platform's capabilities and value proposition for customers.\nCollaborate closely with product, engineering, and sales teams to translate complex technical requirements into clear, actionable development plans and product feedback.\nKey Responsibilities\nClient Success & Technical Guidance\nEngage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.\nDesign comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.\nFacilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.\nConsultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.\nUnderstand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.\nTechnical Solutioning, Resolution & Empowerment\nTroubleshoot and provide solutions for complex strategic technical needs reported by customers during paid implementation and throughout their lifecycle.\nInstill best practices and engineering excellence by internally validating technical feasibility for product launches and ensuring high-quality instrumentation across the customer stack.\nDocument technical requirements, bespoke customer integrations, and risks/blockers, communicating effectively with account teams, customers, partners, and/or internal teams to drive positive outcomes.\nWHO YOU ARE\nExperience\n3+ years of experience in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.\n3+ years of technical experience managing complex customer environments with a strong product command and deep technical domain knowledge of SaaS, Mobile, APIs, and Programming.\nProven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.\nExcellent communication and presentation skills with the ability to explain complex technical concepts to both technical and non-technical audiences.\nExperience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.\nBachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.\nAn Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.\nSkills\nExceptional technical depth with the ability to design and articulate complex data and system architectures to both technical and non-technical stakeholders.\nExcellent written and verbal communicator with strong influencing skills and the ability to take complex technical ideas and translate them to non-technical stakeholders\nA natural problem solver, demonstrating a high level of intellectual curiosity and a collaborative approach to solutioning.\nAbility to manage multiple competing, complex technical priorities effectively under time constraints in a fast-paced environment.\nYou are a natural problem solver with a high level of intellectual curiosity and love working as part of a team to solve those problems.\nYou are a strong team player and collaborate effectively with internal and external stakeholders (e.g., technical resources, project management, customer executives, service partners).\nYou are comfortable building with AI tools to accelerate workstreams and build efficiencies in your day-to-day role\nFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $99,450 - $112,500/year, with an expected On Target Earnings (OTE) between $110,500-125,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.\n#LI-Hybrid\nWHAT WE OFFER\n\nBraze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.\nFrom offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\nCompetitive compensation that may include equity\nRetirement and Employee Stock Purchase Plans\nFlexible paid time off\nComprehensive benefit plans covering medical, dental, vision, life, and disability\nFamily services that include fertility benefits and equal paid parental leave\nProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipend\nA curated in-office employee experience, designed to foster community, team connections, and innovation\nOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\nEmployee Resource Groups that provide supportive communities within Braze\nCollaborative, transparent, and fun culture recognized as a Great Place to Work®\nABOUT BRAZE\n\nBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\n\nThe company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 \"Best of Marketing and Digital Advertising Software Product\" in 2025.\n\nBraze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\n\nThe company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\nBRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\nAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.\nBuilding meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\nWe know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.\nPlease see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.","datePosted":"2026-04-12T18:40:55.887Z","dateModified":"2026-04-12T18:40:55.887Z","hiringOrganization":{"@type":"Organization","name":"Braze","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b991b767558282da0d3c4a2c"},"url":"https://jobsearcher.com/jobs/b991b767558282da0d3c4a2c"}}