{"schemaVersion":"jobsearcher.job.v1","id":"b98067278f137dc59e805f22","url":"https://jobsearcher.com/jobs/b98067278f137dc59e805f22","canonicalUrl":"https://jobsearcher.com/jobs/b98067278f137dc59e805f22","title":"Sr. Program Manager","description":"Be the First to Apply\n\nDivision\n\nPiramal Pharma Solutions\n\nPiramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.\n\nThis enables us to offer a comprehensive range of services including Drug Discovery Solutions, Process & Pharmaceutical Development services, Clinical Trial Supplies, Commercial supply of APIs and Finished dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation.\n\nOur capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.\n\nFor more details, please visit : www.piramalpharmasolutions.com\n\nJob Title\n\nSr. Program Manager\n\nJob Description\n\nPiramal Pharma Solutions’ HPAPI Research and Manufacturing facility, located in Riverview, Michigan is seeking a qualified Sr. Program Manager to join our Program Management team. The Sr. Program Manager is responsible for being the primary interface with clients regarding both existing and potential development projects. The incumbent will ensure that the expectations and needs of the client are being met in a timely and efficient manner throughout the lifecycle of a project. Additionally, the incumbent will support the Business Development team in the RFP process for new projects and will be the owner for managing the progress of each active project.\n\nKey responsibilities.\n\nClient Relations:\n\nResponsible for the strategy and entire delivery of strategic customer programs on site.\nResponsible for key aspects of client communication relating to quality, budget and delivery. Has overall responsibility for customer satisfaction and management of expectations. Will ensure that all issues are communicated to the customer in an open, transparent manner with potential solutions provided.\nActs as the voice of the customer within Piramal to prevent conflicts of interest developing. Ensures that all “out of scope” activity is identified ASAP and that agreement is reached whether the scope will be absorbed by the site or negotiated with the client for financial recompense.\nLead role in determining specific client requirements.\nEnsure that client expectations are managed and met.\nWork with Piramal Pharma Solutions employees to ensure that commitments made to clients are realistic and achievable.\nResponsible for identifying potential problems in meeting commitments made.\nResolve potential shortfalls in meeting commitments first by working internally with Piramal Pharma Solutions team so commitment can be made, or if it not feasible, work with the BD team and the client as soon as possible to renegotiate a new commitment that they can accept.\nManage communications such as conference calls and meetings with clients to ensure a positive relationship.\nMaintain detailed project plans and meeting minutes using company standard templates and processes for internal and external use and send out as appropriate.\n\nProject Management:\n\nEnsures that all won business has a project kick-off meeting where all information relevant to the program is shared with the project team and a schedule with individual accountabilities is agreed and committed to.\nDevelop and update project schedules for all assigned projects in a level of detail appropriate to each project considering all technical and regulatory requirements.\nEnsure that time and resource availability estimates are reasonable so that project schedules are feasible and achievable.\nWorks with Project teams to ensure all invoices relating to project delivery are executed on time in line with financial forecasting.\nPartner with all involved in each project to maintain a reliable flow of information.\nProvide regular status reports internally and to clients as appropriate.\nRecognize early on any potential problems and communicate to internal management immediately so that corrective action can be taken.\nDevelop scope change quotations requested from a client that has not been previously ordered so that it may be billed correctly.\nEnsure that all work completed is billed to the client immediately upon completion\nIdentify revenue opportunities within assigned accounts. Assist the company in pursuing and quoting on these opportunities.\n\nKEY INTERACTIONS.\n\nInternal: Site Leadership Team; Business Development; all site functions\nExternal: Customers\n\nEDUCATION/EXPERIENCE.\n\nB.S. in Technical discipline.\nProject management designation/certification preferred\nAdvanced degree in Business is desirable.\n3-5 years’ experience in a project or business management role, pharmaceutical industry highly preferred.\n\njob competencies.\n\nClient Relationship Management: Ensuring a professional level of service is offered to a range of clients at all times, ability to manage client expectations\nPlanning and Organisation: Prioritising objectives to ensure deadlines are met, using resources effectively to achieve objectives\nEffective Communication: Strong written and oral communication skills, ability to communicate with wide variety of clients and colleagues from all levels of the business\nCollaborative Working: Working to build strong channels of communication with Business Development and Client Services\nPersuading and Influencing Others: Presenting arguments in support of your position\nComputer Literacy and Data management: Experience of using a variety of relevant software packages, experience of checking available data to understand the wider picture","company":"Ppl Pharma Solutions Riverview","rawCompany":"ppl pharma solutions riverview","city":"Riverview","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-08-19T18:07:46.365Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"325412","title":"Pharmaceutical Preparation Manufacturing","slug":"pharmaceutical-preparation-manufacturing"},{"code":"541714","title":"Research and Development in Biotechnology (except Nanobiotechnology)","slug":"research-and-development-in-biotechnology-except-nanobiotechnology"},{"code":"325414","title":"Biological Product (except Diagnostic) Manufacturing","slug":"biological-product-except-diagnostic-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Program Manager","description":"Be the First to Apply\n\nDivision\n\nPiramal Pharma Solutions\n\nPiramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.\n\nThis enables us to offer a comprehensive range of services including Drug Discovery Solutions, Process & Pharmaceutical Development services, Clinical Trial Supplies, Commercial supply of APIs and Finished dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation.\n\nOur capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.\n\nFor more details, please visit : www.piramalpharmasolutions.com\n\nJob Title\n\nSr. Program Manager\n\nJob Description\n\nPiramal Pharma Solutions’ HPAPI Research and Manufacturing facility, located in Riverview, Michigan is seeking a qualified Sr. Program Manager to join our Program Management team. The Sr. Program Manager is responsible for being the primary interface with clients regarding both existing and potential development projects. The incumbent will ensure that the expectations and needs of the client are being met in a timely and efficient manner throughout the lifecycle of a project. Additionally, the incumbent will support the Business Development team in the RFP process for new projects and will be the owner for managing the progress of each active project.\n\nKey responsibilities.\n\nClient Relations:\n\nResponsible for the strategy and entire delivery of strategic customer programs on site.\nResponsible for key aspects of client communication relating to quality, budget and delivery. Has overall responsibility for customer satisfaction and management of expectations. Will ensure that all issues are communicated to the customer in an open, transparent manner with potential solutions provided.\nActs as the voice of the customer within Piramal to prevent conflicts of interest developing. Ensures that all “out of scope” activity is identified ASAP and that agreement is reached whether the scope will be absorbed by the site or negotiated with the client for financial recompense.\nLead role in determining specific client requirements.\nEnsure that client expectations are managed and met.\nWork with Piramal Pharma Solutions employees to ensure that commitments made to clients are realistic and achievable.\nResponsible for identifying potential problems in meeting commitments made.\nResolve potential shortfalls in meeting commitments first by working internally with Piramal Pharma Solutions team so commitment can be made, or if it not feasible, work with the BD team and the client as soon as possible to renegotiate a new commitment that they can accept.\nManage communications such as conference calls and meetings with clients to ensure a positive relationship.\nMaintain detailed project plans and meeting minutes using company standard templates and processes for internal and external use and send out as appropriate.\n\nProject Management:\n\nEnsures that all won business has a project kick-off meeting where all information relevant to the program is shared with the project team and a schedule with individual accountabilities is agreed and committed to.\nDevelop and update project schedules for all assigned projects in a level of detail appropriate to each project considering all technical and regulatory requirements.\nEnsure that time and resource availability estimates are reasonable so that project schedules are feasible and achievable.\nWorks with Project teams to ensure all invoices relating to project delivery are executed on time in line with financial forecasting.\nPartner with all involved in each project to maintain a reliable flow of information.\nProvide regular status reports internally and to clients as appropriate.\nRecognize early on any potential problems and communicate to internal management immediately so that corrective action can be taken.\nDevelop scope change quotations requested from a client that has not been previously ordered so that it may be billed correctly.\nEnsure that all work completed is billed to the client immediately upon completion\nIdentify revenue opportunities within assigned accounts. Assist the company in pursuing and quoting on these opportunities.\n\nKEY INTERACTIONS.\n\nInternal: Site Leadership Team; Business Development; all site functions\nExternal: Customers\n\nEDUCATION/EXPERIENCE.\n\nB.S. in Technical discipline.\nProject management designation/certification preferred\nAdvanced degree in Business is desirable.\n3-5 years’ experience in a project or business management role, pharmaceutical industry highly preferred.\n\njob competencies.\n\nClient Relationship Management: Ensuring a professional level of service is offered to a range of clients at all times, ability to manage client expectations\nPlanning and Organisation: Prioritising objectives to ensure deadlines are met, using resources effectively to achieve objectives\nEffective Communication: Strong written and oral communication skills, ability to communicate with wide variety of clients and colleagues from all levels of the business\nCollaborative Working: Working to build strong channels of communication with Business Development and Client Services\nPersuading and Influencing Others: Presenting arguments in support of your position\nComputer Literacy and Data management: Experience of using a variety of relevant software packages, experience of checking available data to understand the wider picture","datePosted":"2026-08-19T18:07:46.365Z","dateModified":"2026-08-19T18:07:46.365Z","hiringOrganization":{"@type":"Organization","name":"Ppl Pharma Solutions Riverview","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Riverview","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b98067278f137dc59e805f22"},"url":"https://jobsearcher.com/jobs/b98067278f137dc59e805f22"}}