{"schemaVersion":"jobsearcher.job.v1","id":"b97c67c8205e2d294fd33bdf","url":"https://jobsearcher.com/jobs/b97c67c8205e2d294fd33bdf","canonicalUrl":"https://jobsearcher.com/jobs/b97c67c8205e2d294fd33bdf","title":"AI Support Architect (Remote)","description":"Proofpoint is seeking an AI Specialist / Developer in Raleigh, NC, to enhance customer support efficiencies through AI solutions. This role involves designing and implementing systems like chatbots and automating ticket processes. Required qualifications include over 3 years of software development experience, particularly in Python or JavaScript/TypeScript, and hands-on experience with AI systems. Preferred skills include conversational AI development and knowledge of customer support platforms. Competitive compensation and flexible work options are offered. #J-18808-Ljbffr","company":"Proofpoint","rawCompany":"proofpoint","city":"Raleigh","state":"NC","isRemote":true,"isActive":false,"createdAt":"2026-06-29T03:54:58.834Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"AI Support Architect (Remote)","description":"Proofpoint is seeking an AI Specialist / Developer in Raleigh, NC, to enhance customer support efficiencies through AI solutions. This role involves designing and implementing systems like chatbots and automating ticket processes. Required qualifications include over 3 years of software development experience, particularly in Python or JavaScript/TypeScript, and hands-on experience with AI systems. Preferred skills include conversational AI development and knowledge of customer support platforms. Competitive compensation and flexible work options are offered. #J-18808-Ljbffr","datePosted":"2026-06-29T03:54:58.834Z","dateModified":"2026-06-29T03:54:58.834Z","hiringOrganization":{"@type":"Organization","name":"Proofpoint","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b97c67c8205e2d294fd33bdf"},"url":"https://jobsearcher.com/jobs/b97c67c8205e2d294fd33bdf"}}