Material Repair Operations Parts (MRO) Technician

Job Description Are you looking for a great place to work where you can make a difference? TIGER Drylac is the perfect place for you. TIGER Drylac is a professionally managed and family-owned business with over 80 years of experience in the powder coating industry. At TIGER, we don't just hire to fill a position, we hire to expand our family. Join to our TIGER Family!! #JoinTIGER Job Posting: Material Repair Operations Parts Technician (MRO) Location: St Charles, IL Department: Maintenance Employment Type: Full time (8 am - 4:30 pm, M-F, must be flexible to work on call as needed) TIGER knows that a company is only as good as its employees. We are always looking for people who are curious and passionate - with the courage to take themselves and our products to the next level. For our global TIGER team, with offices in Europe, America and Asia, we hire people who make a difference. Would you like to have a job on a team built on trust, with respect and openness toward other cultures, languages and innovation? Then TIGER is the right employer for you! Overall Mission / Responsibility The Powder Coating Maintenance Material, Repair, Operations Technician (MRO Technician) is responsible for providing high-quality service, supporting production, and ensuring maintenance operations run smoothly and safely. --- Key Responsibilities / Tasks * Disposition of spare parts * Spare parts/technical goods receipt, and parts receiving quality inspection * Preparation for shipping of technical goods, inclusive shipping papers * SAP bookings for goods receipt and goods issue * Physical parts storage into the relevant parts storage area * Maintain a clean environment in the parts storage area * Regularly conduct parts cycle counts * Yearly parts inventory Vendor Communication & Management * Communicate with vendors to resolve pricing discrepancies, shipping issues, and outdated contact or business information. * Update vendor information in SAP daily (e.g., emails, pricing, descriptions). * Reach out to vendors regarding open Purchase Orders (POs) from previous dates or undelivered items. * Request vendor confirmations of changes between original quotations and final invoices. * Provide vendors with PDF copies of POs they report as not received. SAP Material & PO Management * Create, manage, and update SAP material records, including reactivation, modifications, and deletion markings for TDC, TDM, and TDU. * Conduct SAP training and briefings on PO adjustments for internal teams (TDC, TDM, SCM). * Review, confirm, and adjust material min/max reorder points to ensure accurate replenishment for TDC, TDM, and TDU. * Assist with managing and adjusting Purchase Orders to reflect correct pricing or details for accurate invoice processing. * Close out PRQs and Purchase Orders that are no longer needed, including vendor coordination for final confirmation. Financial Reporting & Accounting Support * Prepare and submit monthly credit card statement reports with attached receipts. * Assist Accounting with modifications to open POs (e.g., line-item additions/deletions) to enable invoice matching and payment processing. * Help TCA adjust or add settlement rules in SAP to close out incorrectly documented work orders. Inventory & Field Services Coordination * Coordinate with field service teams to schedule and plan requested service work. * Conduct site tours with field technicians to identify service requirements. * Lead year-round structure and formatting of inventory management processes. * Create inventory spreadsheets and final reports for Finance review. Other/additional responsibilities * Interact with co-workers, peers, and supervisor in a constructive, productive, and cooperative manner * Consider the safety, and well-being of yourself and others * Driving Full Responsibility and Advice Process throughout the organization * Follow the requirements for ISO 14001 and 9001 systems * Other duties as assigned --- Qualifications Education * High School or GED or at least 1 year of professional manufacturing or similar industry experience in logistics or maintenance Skills & Competencies * MS Office proficient * Proficient in English (written and oral) * Driven for results and self-motivated with excellent teamwork skills * Demonstrated sense of urgency and energy in fast paced environment * Good attention to detail with a strong focus on quality * SAP is a plus * Effective communication skills in English (read, write, and speak). * Must be independent and reliable * Strong work ethic * Must possess standards of confidentiality and dependable * Open to new ideas and strong teamwork Other Requirements * Commitment to safety and quality standards. * Ability to manage multiple tasks and meet deadlines in a fast-paced environment. --- Why Join Us? * Work with cutting-edge powder coating technologies. * Contribute to product innovation and customer satisfaction. * Join a collaborative, safety-focused, and growth-oriented team. * TIGER value added A motivating workplace with additional benefits plays a big part in our success. * Profit sharing for all employees * Employee gifts * TIGER Golden Award for special performance * Fitness subsidy * Power nap room * Technical & personal development opportunities * Information & Communication * Fresh fruit daily Apply Now to become a key member of our maintenance team and help us deliver high-quality powder coating solutions! TIGER Drylac USA, Inc, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. TIGER Drylac USA, Inc, makes hiring decisions based solely on qualifications, merit, and business needs at the time. SPECIAL ACCOMMODATIONS FOR APPLICANTS You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. To request an accommodation please email to: Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request. WHAT CAN YOU EXPECT? Once we receive your email, you will be contacted regarding the next steps. Please note that you may need to provide information to support your request for an accommodation. TIGER Coatings North America will contact you and discuss your request and determine what accommodation is reasonable and communicate the next steps. Important notice: TIGER Coatings North America, will only share information regarding the requested accommodation with those individuals who have a specific need to know. 8 am to 4:30 pm 40