{"schemaVersion":"jobsearcher.job.v1","id":"b8e2d7542bb0cee213629cbc","url":"https://jobsearcher.com/jobs/b8e2d7542bb0cee213629cbc","canonicalUrl":"https://jobsearcher.com/jobs/b8e2d7542bb0cee213629cbc","title":"Security Support (B21)","description":"p{margin-top: 0pt;margin-bottom: 1pt;}p.Normal{margin-bottom: 8.0pt;}\n\nPublic Safety — Switchboard/Dispatch Operator\n\nResponsibilities\n\nResponsible to the Dispatch Coordinator to perform dispatch and switchboard duties during normal business hours. Insures that all calls are answered forwarded to the proper individual, office or department .\n\nDuties\n\n1.\n\nAnswers and monitors all Switchboard calls, assists callers with directory information ,.\n\n2.\n\nAssists in transfer of calls and inform callers concerning proper procedures for making long distance and collect calls from campus telephones.\n\n3.\n\nBe familiar and adhere to the policies and procedures found in the Dispatch/Switchboard Manual. Be familiar with resources available: directories, equipment, logs etc.\n\n4.\n\nBe familiar with College structure, staff and organizations within as well as their functions. Be aware of campus events and conference groups to assist callers.\n\n5.\n\nBe prepared to acknowledge and forward incoming severe weather reports and Homeland Security Advisories.\n\n6.\n\nAnswer Work Order Center calls during certain designated times make notifications to Officers and tradesmen as instructed.\n\n7.\n\nMake contacts as requested by Public Safety Officers (students, faculty, workmen, Snow Crew, Resident Directors, Police Department, etc.\n\n8.\n\nProvides back up for the Public Safety Dispatcher and data entry for access control. Answer Public Safety telephone lines promptly, responding appropriately by providing information or initiating response from officer(s).\n\n9.\n\nIssue and replace ID/access control cards for students and employees under the direction of the Office/Dispatch Coordinator.\n\n10.\n\nPerform other duties as assigned.\n\nQualifications\n\n1.\n\nGood interpersonal and communication skills. Ability to articulate and convey information in a clear concise manner in the English language.\n\n2.\n\nAbility to organize information and files.\n\n3.\n\nOne year of related experience and/or training.\n\n4.\n\nComputer literate with the ability to quickly learn an Automated Records management system (computer aided dispatch program).","company":"Wheatoncollege","rawCompany":"wheatoncollege","city":"Wheaton","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:39:53.282Z","occupations":[{"code":"43-2011.00","title":"Switchboard Operators, Including Answering Service","slug":"switchboard-operators-including-answering-service"},{"code":"43-5031.00","title":"Public Safety Telecommunicators","slug":"public-safety-telecommunicators"},{"code":"43-2021.00","title":"Telephone Operators","slug":"telephone-operators"}],"industries":[{"code":"611310","title":"Colleges, Universities, and Professional Schools","slug":"colleges-universities-and-professional-schools"},{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"922190","title":"Other Justice, Public Order, and Safety Activities","slug":"other-justice-public-order-and-safety-activities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Security Support (B21)","description":"p{margin-top: 0pt;margin-bottom: 1pt;}p.Normal{margin-bottom: 8.0pt;}\n\nPublic Safety — Switchboard/Dispatch Operator\n\nResponsibilities\n\nResponsible to the Dispatch Coordinator to perform dispatch and switchboard duties during normal business hours. Insures that all calls are answered forwarded to the proper individual, office or department .\n\nDuties\n\n1.\n\nAnswers and monitors all Switchboard calls, assists callers with directory information ,.\n\n2.\n\nAssists in transfer of calls and inform callers concerning proper procedures for making long distance and collect calls from campus telephones.\n\n3.\n\nBe familiar and adhere to the policies and procedures found in the Dispatch/Switchboard Manual. Be familiar with resources available: directories, equipment, logs etc.\n\n4.\n\nBe familiar with College structure, staff and organizations within as well as their functions. Be aware of campus events and conference groups to assist callers.\n\n5.\n\nBe prepared to acknowledge and forward incoming severe weather reports and Homeland Security Advisories.\n\n6.\n\nAnswer Work Order Center calls during certain designated times make notifications to Officers and tradesmen as instructed.\n\n7.\n\nMake contacts as requested by Public Safety Officers (students, faculty, workmen, Snow Crew, Resident Directors, Police Department, etc.\n\n8.\n\nProvides back up for the Public Safety Dispatcher and data entry for access control. Answer Public Safety telephone lines promptly, responding appropriately by providing information or initiating response from officer(s).\n\n9.\n\nIssue and replace ID/access control cards for students and employees under the direction of the Office/Dispatch Coordinator.\n\n10.\n\nPerform other duties as assigned.\n\nQualifications\n\n1.\n\nGood interpersonal and communication skills. Ability to articulate and convey information in a clear concise manner in the English language.\n\n2.\n\nAbility to organize information and files.\n\n3.\n\nOne year of related experience and/or training.\n\n4.\n\nComputer literate with the ability to quickly learn an Automated Records management system (computer aided dispatch program).","datePosted":"2026-07-27T13:39:53.282Z","dateModified":"2026-07-27T13:39:53.282Z","hiringOrganization":{"@type":"Organization","name":"Wheatoncollege","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Wheaton","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b8e2d7542bb0cee213629cbc"},"url":"https://jobsearcher.com/jobs/b8e2d7542bb0cee213629cbc"}}