Patient Services Manager 2

Sodexo is seeking a Patient Services Manager 2 to support USC Arcadia Hospital, a 348‑bed acute care hospital with a busy Emergency Department. The patient food service operation serves approximately 175–240 patient trays per meal and plays a critical role in overall patient satisfaction and clinical outcomes.This position offers an exciting opportunity to lead patient-centered food service operations in a fast-paced, high-impact healthcare environment.What You'll DoLead the patient services team, ensuring a high-quality, patient-centered dining experienceOversee daily patient food service operations for a 348‑bed hospital serving 175–240 trays per mealConduct patient experience rounding and resolve concerns to drive satisfactionPartner with clinical and nursing teams while ensuring quality, safety, and complianceDrive process improvements and innovation to enhance service and operational efficiencyWhat We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.What You BringProven leadership experience in healthcare, hospitality, or food service operationsSuccess managing high-volume patient meal service programsStrong focus on patient experience, quality, and service recoveryExcellent communication and collaboration skills in fast-paced environmentsHealthcare food service experience preferredWho We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 YearsMinimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.