{"schemaVersion":"jobsearcher.job.v1","id":"b8a6fbd89ec7bdce27631286","url":"https://jobsearcher.com/jobs/b8a6fbd89ec7bdce27631286","canonicalUrl":"https://jobsearcher.com/jobs/b8a6fbd89ec7bdce27631286","title":"CSR/Dispatch","description":"MAT Express is a leading freight transportation company headquartered in San Diego servicing Southern California and beyond. Family owned and operated for nearly 40 years with terminals in San Diego, Otay Mesa, Los Angeles, and Imperial Counties. We are seeking long term career oriented individuals.\nSeeking a Customer Service Representative/Dispatcher to grow within our Company and become a leader.\nCandidates with prior air freight, port experience, and/or logistics’ background will have first consideration. A good attitude is always more important than experience, all qualified applicants are equal.\nJob Summary\nWe are seeking full-time Customer Service Representative/Dispatcher in our Hawthorne, CA Terminal with a can-do attitude to learn and grow within our company. Serves customers by verifying pick up and deliveries, dispatching drivers, data entry, maintain records, email correspondence. and provide excellent customer service.\nJob Duties\nKeep customers informed by forwarding notice of freight status, shipment date, time, method, answering questions; via phone and or e-mail.\nArrange shipments by entering service orders/requests; anticipating delivery requirements; placing and expediting orders.\nCoordinate and dispatch pick up and deliveries of items by examining items, destination, route, rate, and delivery time.\nVerify items shipped by matching bills of lading; noting discrepancies.\nDocuments damaged items, shortages, and missed shipments.\nUpdate job knowledge by participating in educational opportunities.\nAccomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.\nJob Skills & Qualifications\nDocumentation, data entry, reporting skills\nCommunication (listening and verbal)\nDependability\nMultu-tasking\nEmotional control, handles pressure well\nJob Type: Full-time\nPay: From $20.00 per hour\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nWork Location: In person","company":"Matexpress","rawCompany":"matexpress","city":"Hawthorne","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T22:52:28.102Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-5011.00","title":"Cargo and Freight Agents","slug":"cargo-and-freight-agents"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"},{"code":"488999","title":"All Other Support Activities for Transportation","slug":"all-other-support-activities-for-transportation"},{"code":"492110","title":"Couriers and Express Delivery Services","slug":"couriers-and-express-delivery-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"CSR/Dispatch","description":"MAT Express is a leading freight transportation company headquartered in San Diego servicing Southern California and beyond. Family owned and operated for nearly 40 years with terminals in San Diego, Otay Mesa, Los Angeles, and Imperial Counties. We are seeking long term career oriented individuals.\nSeeking a Customer Service Representative/Dispatcher to grow within our Company and become a leader.\nCandidates with prior air freight, port experience, and/or logistics’ background will have first consideration. A good attitude is always more important than experience, all qualified applicants are equal.\nJob Summary\nWe are seeking full-time Customer Service Representative/Dispatcher in our Hawthorne, CA Terminal with a can-do attitude to learn and grow within our company. Serves customers by verifying pick up and deliveries, dispatching drivers, data entry, maintain records, email correspondence. and provide excellent customer service.\nJob Duties\nKeep customers informed by forwarding notice of freight status, shipment date, time, method, answering questions; via phone and or e-mail.\nArrange shipments by entering service orders/requests; anticipating delivery requirements; placing and expediting orders.\nCoordinate and dispatch pick up and deliveries of items by examining items, destination, route, rate, and delivery time.\nVerify items shipped by matching bills of lading; noting discrepancies.\nDocuments damaged items, shortages, and missed shipments.\nUpdate job knowledge by participating in educational opportunities.\nAccomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.\nJob Skills & Qualifications\nDocumentation, data entry, reporting skills\nCommunication (listening and verbal)\nDependability\nMultu-tasking\nEmotional control, handles pressure well\nJob Type: Full-time\nPay: From $20.00 per hour\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nHealth insurance\nLife insurance\nPaid time off\nVision insurance\nWork Location: In person","datePosted":"2026-08-03T22:52:28.102Z","dateModified":"2026-08-03T22:52:28.102Z","hiringOrganization":{"@type":"Organization","name":"Matexpress","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hawthorne","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b8a6fbd89ec7bdce27631286"},"url":"https://jobsearcher.com/jobs/b8a6fbd89ec7bdce27631286"}}