Bilingual Medical Assistant - Chronic Care Management & Remote Monitoring

Patient Bridge Health is seeking dedicated and compassionate Medical Assistants to support our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. This role focuses on helping patients manage chronic conditions between office visits by providing education, monitoring health data, and maintaining regular communication with patients and care teams.We are especially seeking bilingual Medical Assistants who can help us better serve diverse patient populations.Bilingual candidates are strongly encouraged to apply, particularly those fluent in:CantoneseMandarinResponsibilitiesConduct monthly CCM patient check-ins via phoneAssist with patient enrollment into CCM and RPM programsDocument patient interactions accurately in the electronic health record (EHR)Review and monitor patient health data received through remote monitoring devicesEscalate clinical concerns to the appropriate clinical team or providerProvide patient education regarding chronic disease managementMaintain HIPAA compliance and patient confidentialityCoordinate with physician offices and care teams to support patient care plansRequirementsQualificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) RequiredPrevious experience in Chronic Care Management (CCM) or Remote Patient Monitoring (RPM) is a plusExperience working with electronic health records (EHR systems)Strong phone communication and patient engagement skillsAbility to work independently and manage patient follow-upsBilingual abilities (Cantonese, or Mandarin) strongly preferredSkillsExcellent communication and interpersonal skillsStrong documentation and organizational skillsCompassionate patient-centered approachAbility to multitask and manage patient panelsBenefitsPaid Time OffHealth Insurance