{"schemaVersion":"jobsearcher.job.v1","id":"b879c19c713baebc542ece88","url":"https://jobsearcher.com/jobs/b879c19c713baebc542ece88","canonicalUrl":"https://jobsearcher.com/jobs/b879c19c713baebc542ece88","title":"Desktop Support Engineer","description":"Excellent customer service skills required\nExcellent communication skills required\nPrior experience working with accessibility software such as JAWS, ZoomText, Fusion, NVDA, Dragon, Duxbury, Kurzweil\nFamiliarity with built in Microsoft accessibility features (OS, O365)\nExcellent knowledge of Windows 10/11 environment\nMust have a compassionate, patient, client centric approach\nTwo to five years of proven, qualified related work experience in a comparable complex, high tech, and fast paced work environment\nPreferred work experience in technical support role but not required\nAbility to diagnose the cause of problems in a complex environment and to provide effective solutions quickly\nSelf-motivated and ability to work on own initiative in a high-pressure environment\nWilling to work variable shifts including evenings, weekends, and public holidays\nResponsible for high quality end-user technical support, related to enterprise software and hardware\nAn understanding of technology and the ability to apply that knowledge to support all existing systems Provides investigation, diagnosis, resolution, and recovery for hardware/software problems\nJob Type: Contract\nPay: $32.00 per hour\nExpected hours: 40 per week\nSchedule:\n8 hour shift\nExperience:\nDesktop support: 9 years (Required)\nWindows 10/11: 8 years (Required)\n(JAWS/ZoomText/Fusion/NVDA/Dragon/Duxbury/Kurzweil): 1 year (Required)\nLocation:\nAlpharetta, GA 30004 (Required)\nWork Location: In person","company":"I2vision","rawCompany":"i2vision","city":"Alpharetta","state":"GA","isRemote":false,"isActive":false,"createdAt":"2026-08-05T11:10:37.721Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Desktop Support Engineer","description":"Excellent customer service skills required\nExcellent communication skills required\nPrior experience working with accessibility software such as JAWS, ZoomText, Fusion, NVDA, Dragon, Duxbury, Kurzweil\nFamiliarity with built in Microsoft accessibility features (OS, O365)\nExcellent knowledge of Windows 10/11 environment\nMust have a compassionate, patient, client centric approach\nTwo to five years of proven, qualified related work experience in a comparable complex, high tech, and fast paced work environment\nPreferred work experience in technical support role but not required\nAbility to diagnose the cause of problems in a complex environment and to provide effective solutions quickly\nSelf-motivated and ability to work on own initiative in a high-pressure environment\nWilling to work variable shifts including evenings, weekends, and public holidays\nResponsible for high quality end-user technical support, related to enterprise software and hardware\nAn understanding of technology and the ability to apply that knowledge to support all existing systems Provides investigation, diagnosis, resolution, and recovery for hardware/software problems\nJob Type: Contract\nPay: $32.00 per hour\nExpected hours: 40 per week\nSchedule:\n8 hour shift\nExperience:\nDesktop support: 9 years (Required)\nWindows 10/11: 8 years (Required)\n(JAWS/ZoomText/Fusion/NVDA/Dragon/Duxbury/Kurzweil): 1 year (Required)\nLocation:\nAlpharetta, GA 30004 (Required)\nWork Location: In person","datePosted":"2026-08-05T11:10:37.721Z","dateModified":"2026-08-05T11:10:37.721Z","hiringOrganization":{"@type":"Organization","name":"I2vision","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Alpharetta","addressRegion":"GA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b879c19c713baebc542ece88"},"url":"https://jobsearcher.com/jobs/b879c19c713baebc542ece88"}}