{"schemaVersion":"jobsearcher.job.v1","id":"b85b12ef2fa2cbbb3478fdb6","url":"https://jobsearcher.com/jobs/b85b12ef2fa2cbbb3478fdb6","canonicalUrl":"https://jobsearcher.com/jobs/b85b12ef2fa2cbbb3478fdb6","title":"Customer Technical Program Manager","description":"Overview Customer Technical Program Manager at Aligned Data Centers: a role that strategically manages customer engagement throughout the data center lifecycle, ensuring customers prefer Aligned over competitors.\r\nKey Responsibilities Pre-Contract Support: coordinate contractual activities, collaborate with sales and solutions architects, lead platform delivery teams, and integrate design/SME input.\r\nCustomer Engagement & Satisfaction: serve as the primary technical liaison, facilitate communication among internal and external teams, and lead continuous improvement initiatives to standardize processes.\r\nProject Engagement: integrate functional teams to deliver projects from pre-construction to post-delivery, maintain scope, schedule, budget, and lead contract/change-management reviews.\r\nRisk Management: identify potential risks early and develop mitigation strategies.\r\nTechnical Expertise: guide customers during base build and fit-out phases to meet operational and technical requirements.\r\nPerformance Monitoring: measure KPIs, track lessons learned, conduct post-delivery assessments, and report project success and risks.\r\nMarket Insights: stay current on customer/industry trends and emerging technologies to advise customers and shape strategic direction.\r\nQualifications Bachelor's degree in Construction Management, Engineering, or equivalent.\r\nMinimum 5 years of design or project management experience in a data center environment.\r\nMechanical or Electrical background preferred.\r\nAdvanced experience in Excel, AutoCAD, and project-management software (MS Project, Prolog, Procore, BIM 360, etc.).\r\nStrong written and verbal communication skills.\r\nAbility to multi-task, manage time, and maintain confidentiality.\r\nProficiency in interpreting construction drawings, cost estimating, and scope development.\r\nWillingness to travel up to 25% of the time.\r\nCompetencies Adaptability, Analytical, Customer Service, Diversity, Dependability, Ethics, Initiative, Innovation, Interpersonal Skills, Judgment, Problem Solving, Professionalism, Quality, Quantity, Safety & Security, Teamwork, Technical Skills.\r\nPhysical Demands & Work Environment Frequent standing, walking, sitting, bending, climbing, and use of hand/finger dexterity.\r\nOccasional work near moving mechanical parts.\r\nCompensation $110,000 - $150,000 + Bonus.\r\nBenefits & Perks Health, dental, and vision insurance.\r\n401(k) plan with company match.\r\nPaid time off and holiday pay.\r\nShort-term disability, life insurance, long-term disability.\r\nWellness programs and gym membership.\r\nProfessional development opportunities.\r\nEquity & Diversity Aligned is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Reasonable accommodations are provided for qualified individuals with disabilities.\r\nJ-18808-Ljbffr","company":"Aligned Data Centers","rawCompany":"aligned data centers","city":"Phoenix","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-06-28T01:12:57.211Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"},{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"236220","title":"Commercial and Institutional Building Construction","slug":"commercial-and-institutional-building-construction"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Technical Program Manager","description":"Overview Customer Technical Program Manager at Aligned Data Centers: a role that strategically manages customer engagement throughout the data center lifecycle, ensuring customers prefer Aligned over competitors.\r\nKey Responsibilities Pre-Contract Support: coordinate contractual activities, collaborate with sales and solutions architects, lead platform delivery teams, and integrate design/SME input.\r\nCustomer Engagement & Satisfaction: serve as the primary technical liaison, facilitate communication among internal and external teams, and lead continuous improvement initiatives to standardize processes.\r\nProject Engagement: integrate functional teams to deliver projects from pre-construction to post-delivery, maintain scope, schedule, budget, and lead contract/change-management reviews.\r\nRisk Management: identify potential risks early and develop mitigation strategies.\r\nTechnical Expertise: guide customers during base build and fit-out phases to meet operational and technical requirements.\r\nPerformance Monitoring: measure KPIs, track lessons learned, conduct post-delivery assessments, and report project success and risks.\r\nMarket Insights: stay current on customer/industry trends and emerging technologies to advise customers and shape strategic direction.\r\nQualifications Bachelor's degree in Construction Management, Engineering, or equivalent.\r\nMinimum 5 years of design or project management experience in a data center environment.\r\nMechanical or Electrical background preferred.\r\nAdvanced experience in Excel, AutoCAD, and project-management software (MS Project, Prolog, Procore, BIM 360, etc.).\r\nStrong written and verbal communication skills.\r\nAbility to multi-task, manage time, and maintain confidentiality.\r\nProficiency in interpreting construction drawings, cost estimating, and scope development.\r\nWillingness to travel up to 25% of the time.\r\nCompetencies Adaptability, Analytical, Customer Service, Diversity, Dependability, Ethics, Initiative, Innovation, Interpersonal Skills, Judgment, Problem Solving, Professionalism, Quality, Quantity, Safety & Security, Teamwork, Technical Skills.\r\nPhysical Demands & Work Environment Frequent standing, walking, sitting, bending, climbing, and use of hand/finger dexterity.\r\nOccasional work near moving mechanical parts.\r\nCompensation $110,000 - $150,000 + Bonus.\r\nBenefits & Perks Health, dental, and vision insurance.\r\n401(k) plan with company match.\r\nPaid time off and holiday pay.\r\nShort-term disability, life insurance, long-term disability.\r\nWellness programs and gym membership.\r\nProfessional development opportunities.\r\nEquity & Diversity Aligned is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Reasonable accommodations are provided for qualified individuals with disabilities.\r\nJ-18808-Ljbffr","datePosted":"2026-06-28T01:12:57.211Z","dateModified":"2026-06-28T01:12:57.211Z","hiringOrganization":{"@type":"Organization","name":"Aligned Data Centers","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Phoenix","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b85b12ef2fa2cbbb3478fdb6"},"url":"https://jobsearcher.com/jobs/b85b12ef2fa2cbbb3478fdb6"}}