{"schemaVersion":"jobsearcher.job.v1","id":"b83be00a04b2270e993cfae8","url":"https://jobsearcher.com/jobs/b83be00a04b2270e993cfae8","canonicalUrl":"https://jobsearcher.com/jobs/b83be00a04b2270e993cfae8","title":"Professional Services Operations Coordinator","description":"At Bishop Fox, security isn't just a job—it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.\nJoining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions—including 16 open-source tools and 50 security advisories published in the past five years—we're committed to making the digital world safer.\n\nGiven our exceptional growth, we are expanding and hiring a Professional Services Operations Coordinator to join us on this exciting journey.\n\nWho You Are and What You'll Do\nWe are seeking a highly organized and analytical Professional Services Operations Coordinator to support our Resource Management Office (RMO) and quoting operations team (OPEX). This role is responsible for driving operational efficiency across resource planning, sales quoting, forecasting, reporting, and cross-functional coordination within our services organization.\n\nThe ideal candidate thrives in a fast-paced services environment, enjoys solving operational challenges, and is comfortable working across Sales, Delivery, Finance, and Resource Management teams.\nSupport the creation, review, and maintenance of sales quotes\nSupport the onboarding of delivery consultants into select Client Vendor Management Systems \"VMS systems\"\nBuild and maintain resource forecasts for the RMO\nSupport the bidding and operational coordination of opportunities within a large client program and environment\nMonitor and maintain operational data integrity across systems and tools, while identifying opportunities for automation and workflow optimization to improve operational scalability\nSupport resource scheduling and staffing coordination activities as needed\nAssist with identification and documentation of processes, process improvements, procedures, and operational playbooks, including evaluating automation opportunities to reduce manual effort and increase scalability\nSupport special projects and other operational tasks as assigned\nEscalate operational issues appropriately and ensure leadership visibility for manager-level or higher concerns.\nProvide timely responses and follow-through on operational requests, escalations, and cross-functional communications in a remote work environment\n\nYour Experience\nFamiliarity with cybersecurity services and technologies\nCuriosity and aptitude for leveraging automation, AI, low-code/no-code tools, and system integrations to streamline operational workflows and improve scalability\n1-2+ years of experience in operations, professional services, resource management, sales operations, quote-to-cash, or related functions\nExperience with PSA, CRM, CPQ, ERP, or resource management platforms is a plus.\nExperience with Salesforce, Certinia/PSA, NetSuite, or similar platforms\nExperience working in a technology services, consulting, or professional services environment preferred\nUnderstanding of professional services operations\nFamiliarity with quote management and deal support processes\nProcess improvement mindset with strong problem-solving capabilities\nExperience creating workflow diagrams and process documentation\nExperience leveraging AI tools such as OpenAI, Claude, or similar platforms to improve productivity, documentation, reporting and operational workflows\nStrong analytical and organizational skills with high attention to detail\nProficiency with spreadsheets, reporting tools, and business systems\nAbility to manage multiple priorities in a fast-paced environment\nStrong communication and cross-functional collaboration skills\nComfortable working with data, reporting, and operational workflows\nStrong task management and follow-through skills with the ability to drive activities to completion\n\nWhy Bishop Fox\nAt Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:\nBe Excellent to Each Other\nDo the Right Thing\nDo What You'll Say You'll Do\nGet Better Together\nGive a Sh*t\n\nThis position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States of America for the duration of employment without sponsorship.\nBishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. All new hires must pass a background check as a condition of employment.\n\nInterested? Apply today!","company":"Bishopfox","rawCompany":"bishopfox","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-03T17:41:47.524Z","occupations":[{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Professional Services Operations Coordinator","description":"At Bishop Fox, security isn't just a job—it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation.\nJoining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions—including 16 open-source tools and 50 security advisories published in the past five years—we're committed to making the digital world safer.\n\nGiven our exceptional growth, we are expanding and hiring a Professional Services Operations Coordinator to join us on this exciting journey.\n\nWho You Are and What You'll Do\nWe are seeking a highly organized and analytical Professional Services Operations Coordinator to support our Resource Management Office (RMO) and quoting operations team (OPEX). This role is responsible for driving operational efficiency across resource planning, sales quoting, forecasting, reporting, and cross-functional coordination within our services organization.\n\nThe ideal candidate thrives in a fast-paced services environment, enjoys solving operational challenges, and is comfortable working across Sales, Delivery, Finance, and Resource Management teams.\nSupport the creation, review, and maintenance of sales quotes\nSupport the onboarding of delivery consultants into select Client Vendor Management Systems \"VMS systems\"\nBuild and maintain resource forecasts for the RMO\nSupport the bidding and operational coordination of opportunities within a large client program and environment\nMonitor and maintain operational data integrity across systems and tools, while identifying opportunities for automation and workflow optimization to improve operational scalability\nSupport resource scheduling and staffing coordination activities as needed\nAssist with identification and documentation of processes, process improvements, procedures, and operational playbooks, including evaluating automation opportunities to reduce manual effort and increase scalability\nSupport special projects and other operational tasks as assigned\nEscalate operational issues appropriately and ensure leadership visibility for manager-level or higher concerns.\nProvide timely responses and follow-through on operational requests, escalations, and cross-functional communications in a remote work environment\n\nYour Experience\nFamiliarity with cybersecurity services and technologies\nCuriosity and aptitude for leveraging automation, AI, low-code/no-code tools, and system integrations to streamline operational workflows and improve scalability\n1-2+ years of experience in operations, professional services, resource management, sales operations, quote-to-cash, or related functions\nExperience with PSA, CRM, CPQ, ERP, or resource management platforms is a plus.\nExperience with Salesforce, Certinia/PSA, NetSuite, or similar platforms\nExperience working in a technology services, consulting, or professional services environment preferred\nUnderstanding of professional services operations\nFamiliarity with quote management and deal support processes\nProcess improvement mindset with strong problem-solving capabilities\nExperience creating workflow diagrams and process documentation\nExperience leveraging AI tools such as OpenAI, Claude, or similar platforms to improve productivity, documentation, reporting and operational workflows\nStrong analytical and organizational skills with high attention to detail\nProficiency with spreadsheets, reporting tools, and business systems\nAbility to manage multiple priorities in a fast-paced environment\nStrong communication and cross-functional collaboration skills\nComfortable working with data, reporting, and operational workflows\nStrong task management and follow-through skills with the ability to drive activities to completion\n\nWhy Bishop Fox\nAt Bishop Fox, we're driven by a simple mission: deliver exceptional quality to our clients, foster a vibrant and fulfilling environment for our team, and champion excellence within our industry. Our core values, which we live by every day, are:\nBe Excellent to Each Other\nDo the Right Thing\nDo What You'll Say You'll Do\nGet Better Together\nGive a Sh*t\n\nThis position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States of America for the duration of employment without sponsorship.\nBishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. All new hires must pass a background check as a condition of employment.\n\nInterested? Apply today!","datePosted":"2026-08-03T17:41:47.524Z","dateModified":"2026-08-03T17:41:47.524Z","hiringOrganization":{"@type":"Organization","name":"Bishopfox","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b83be00a04b2270e993cfae8"},"url":"https://jobsearcher.com/jobs/b83be00a04b2270e993cfae8"}}