Inbound Customer Service Specialist

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.Job DescriptionTitle: Customer Advocate (Inbound Customer Service Specialists)Length: Temp-to-Hire. (Decision to be hired on permanently will be based on performance after 6 months to a year). It is the hiring manager's intention to hire on perm ALL candidates who have a positive attitude, are on time, and perform to company standards.Shift: Monday through Friday an assigned 8 hour shift between 7:00 AM and 6:00 PM.ResponsibilitiesWorking in a Call Center Environment90% of the day will be spent on the phoneProviding prompt and quality customer service interactionsDocument all communication in data base accurately and in a timely mannerProfessionally communicate with all customers, clients and all levels within the organizationQualitiesOffice Environment experienceGreat attendance recordPhone experienceProfessional attitude and presenceAbility to think independently and work efficientlyMust have customer service experience-retail, restaurant, call center.Additional InformationBy working with Kelly in this role, you would be eligible for:A competitive hourly pay rate with weekly checksOnline continuing education via the Kelly Learning CenterSeveral employee discountsAnd more!J-18808-Ljbffr