{"schemaVersion":"jobsearcher.job.v1","id":"b80d8dfcb4ffcfdc1f6f063e","url":"https://jobsearcher.com/jobs/b80d8dfcb4ffcfdc1f6f063e","canonicalUrl":"https://jobsearcher.com/jobs/b80d8dfcb4ffcfdc1f6f063e","title":"Retail Operations Manager - Stores","description":"Store - APPLETON, WI\n\nLead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.\n\nMajor Activities\n\nAssist Store Manager in planning and supporting the scheduling and execution of store workload.\nAssist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results\nSupport and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget\nAchieve your KPI's; manage your team to achieve their role KPI's\nManage the visual merchandising standards in store and execution of feature space and seasonal layouts\nManage and execute the inventory management processes in store\nManage and execute merchandise operations and Omni channel processes\nManage and execute shrink and safety programs.\nTrain, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development\nInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others\nServe as Manager on Duty (MOD)\nAcknowledge customers, help locate product and provide solutions\nCross trained in Custom Framing selling and production\nAssist with Omni channel processes\nOther duties as assigned\n\nPreferred Type of experience the job requires Retail management leadership experience\nPhysical Requirements Ability to remain standing for long periods of time\nAbility to move throughout the store\nRegular bending, lifting, carrying, reaching and stretching\nLifting heavy boxes and accessing high shelves by ladder or similar equipment\nIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation\nWork Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings\n\nApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.\n\nAt The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.\n\nAt Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.\n\nMichaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.\n\nMichaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).\n\nEEOC Know Your Rights Poster in English\n\nEEOC Know Your Rights Poster in Spanish\n\nEEOC Poster Optimized for Screen Readers\n\nFederal FMLA Poster\n\nFederal EPPAC Poster","company":"Michaels","rawCompany":"michaels","city":"Appleton","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-06-28T03:29:39.773Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"41-1012.00","title":"First-Line Supervisors of Non-Retail Sales Workers","slug":"first-line-supervisors-of-non-retail-sales-workers"}],"industries":[{"code":"455219","title":"All Other General Merchandise Retailers","slug":"all-other-general-merchandise-retailers"},{"code":"459420","title":"Gift, Novelty, and Souvenir Retailers","slug":"gift-novelty-and-souvenir-retailers"},{"code":"455110","title":"Department Stores","slug":"department-stores"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Retail Operations Manager - Stores","description":"Store - APPLETON, WI\n\nLead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.\n\nMajor Activities\n\nAssist Store Manager in planning and supporting the scheduling and execution of store workload.\nAssist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results\nSupport and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget\nAchieve your KPI's; manage your team to achieve their role KPI's\nManage the visual merchandising standards in store and execution of feature space and seasonal layouts\nManage and execute the inventory management processes in store\nManage and execute merchandise operations and Omni channel processes\nManage and execute shrink and safety programs.\nTrain, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development\nInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others\nServe as Manager on Duty (MOD)\nAcknowledge customers, help locate product and provide solutions\nCross trained in Custom Framing selling and production\nAssist with Omni channel processes\nOther duties as assigned\n\nPreferred Type of experience the job requires Retail management leadership experience\nPhysical Requirements Ability to remain standing for long periods of time\nAbility to move throughout the store\nRegular bending, lifting, carrying, reaching and stretching\nLifting heavy boxes and accessing high shelves by ladder or similar equipment\nIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation\nWork Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings\n\nApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.\n\nAt The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.\n\nAt Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.\n\nMichaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.\n\nMichaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).\n\nEEOC Know Your Rights Poster in English\n\nEEOC Know Your Rights Poster in Spanish\n\nEEOC Poster Optimized for Screen Readers\n\nFederal FMLA Poster\n\nFederal EPPAC Poster","datePosted":"2026-06-28T03:29:39.773Z","dateModified":"2026-06-28T03:29:39.773Z","hiringOrganization":{"@type":"Organization","name":"Michaels","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Appleton","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b80d8dfcb4ffcfdc1f6f063e"},"url":"https://jobsearcher.com/jobs/b80d8dfcb4ffcfdc1f6f063e"}}