{"schemaVersion":"jobsearcher.job.v1","id":"b7e52dbd81b27020b6c674b9","url":"https://jobsearcher.com/jobs/b7e52dbd81b27020b6c674b9","canonicalUrl":"https://jobsearcher.com/jobs/b7e52dbd81b27020b6c674b9","title":"Service Delivery Processing Specialist","description":"Job Overview ADP is hiring a Client Service & Product Support Specialist to help clients with funding questions, educate on ADP policies, evaluate client funding behavior, and mitigate risk.\r\nResponsibilities Serve as a subject matter expert handling routine client requests.\r\nResolve routine customer concerns with predefined solutions.\r\nAnswer non-technical questions regarding ADP products.\r\nProvide consultation and support to less-experienced specialists.\r\nLearn and navigate ADP systems to respond to issues.\r\nAssist clients in managing their business, troubleshooting payroll issues, and delivering a seamless experience.\r\nMaintain a daily schedule to handle a high volume of inbound calls.\r\nTypical Day Client Support – manage clients' business solutions, troubleshoot payroll issues, partner with business units.\r\nContinuous Learning – upgrade knowledge on payroll, compliance, SOPs, tools.\r\nOrganization – adhere to daily schedule to handle inbound calls.\r\nQualifications At least two years of experience in a customer-service environment or as an HR/HRIS practitioner with system experience.\r\nCollege degree desirable but not required.\r\nMilitary experience considered an asset.\r\nBenefits Medical, Dental, Vision, Life Insurance\r\nMatched Retirement Savings\r\nWellness Program\r\nShort- and Long-Term Disability\r\nCharitable Contribution Match\r\nHolidays, Personal Days & Vacation\r\nPaid Volunteer Time Off\r\nCompetitive hourly pay ($15.48 – $31.39)\r\nDiversity, Equity, Inclusion & Equal Employment Opportunity ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based on ADP's operating needs, applicant merit including qualifications, experience, ability, availability, cooperation, and job performance.\r\nEthics ADP upholds high ethical standards and expects employees to demonstrate integrity and foster an honest, respectful workplace.\r\nJ-18808-Ljbffr","company":"Automatic Data Processing","rawCompany":"automatic data processing","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:06:52.808Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-3051.00","title":"Payroll and Timekeeping Clerks","slug":"payroll-and-timekeeping-clerks"}],"industries":[{"code":"541214","title":"Payroll Services","slug":"payroll-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Delivery Processing Specialist","description":"Job Overview ADP is hiring a Client Service & Product Support Specialist to help clients with funding questions, educate on ADP policies, evaluate client funding behavior, and mitigate risk.\r\nResponsibilities Serve as a subject matter expert handling routine client requests.\r\nResolve routine customer concerns with predefined solutions.\r\nAnswer non-technical questions regarding ADP products.\r\nProvide consultation and support to less-experienced specialists.\r\nLearn and navigate ADP systems to respond to issues.\r\nAssist clients in managing their business, troubleshooting payroll issues, and delivering a seamless experience.\r\nMaintain a daily schedule to handle a high volume of inbound calls.\r\nTypical Day Client Support – manage clients' business solutions, troubleshoot payroll issues, partner with business units.\r\nContinuous Learning – upgrade knowledge on payroll, compliance, SOPs, tools.\r\nOrganization – adhere to daily schedule to handle inbound calls.\r\nQualifications At least two years of experience in a customer-service environment or as an HR/HRIS practitioner with system experience.\r\nCollege degree desirable but not required.\r\nMilitary experience considered an asset.\r\nBenefits Medical, Dental, Vision, Life Insurance\r\nMatched Retirement Savings\r\nWellness Program\r\nShort- and Long-Term Disability\r\nCharitable Contribution Match\r\nHolidays, Personal Days & Vacation\r\nPaid Volunteer Time Off\r\nCompetitive hourly pay ($15.48 – $31.39)\r\nDiversity, Equity, Inclusion & Equal Employment Opportunity ADP is committed to an inclusive, diverse and equitable workplace and provides equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based on ADP's operating needs, applicant merit including qualifications, experience, ability, availability, cooperation, and job performance.\r\nEthics ADP upholds high ethical standards and expects employees to demonstrate integrity and foster an honest, respectful workplace.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:06:52.808Z","dateModified":"2026-08-08T01:06:52.808Z","hiringOrganization":{"@type":"Organization","name":"Automatic Data Processing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b7e52dbd81b27020b6c674b9"},"url":"https://jobsearcher.com/jobs/b7e52dbd81b27020b6c674b9"}}