Customer Service Specialist

Large distribution firm in the north west suburbs is seeking a Customer Service Specialist to join their expanding team. The organization has been in business for 40 years and has 4 distribution centers in the US with approximately 100 employees. The customer service team consists of 4 individuals and the company has a well respected name in the business.$55,000 per year to $65,000 per year Reasons to work here as a Customer Service Specialist:Hybrid Work Mode after training: 4 days in the office!position has the ability to grow with examples of people including the Customer Service Manager who was promotedNewly remolded building, very nice work spaceStable and profitable firm with strong sales recently as well as 2015 and 2016One of the largest privately held consumer packaging firms in the areaCompany owns their own fleet of trucks and has over 350,000 feet of warehouse spaceVery customer centric organizationExcellent 401K planDaily Responsibilities of the Customer Service Specialist Position:The Customer Service Specialist will be responsible forOrder entry - receiving orders via phone, sales reps, email. company utilizes Microsoft Navisionongoing communication between sales reps and vendors on order statusexpediting ordersThe Customer Service Specialist will be facilitating and resolving customer issuesWe are seeking a Customer Service Specialist with:A minimum of 3+years of customer service experience from a similar distributor or manufacturerexperience entering orders and communicating with vendors and sales professionals on order statusResolving issues with orders in transitStrong Customer Service mindsetHands on experience utilizing Microsoft ExcelINAPR2026EB-1541919133