{"schemaVersion":"jobsearcher.job.v1","id":"b76e8ea3a32e32442c11e893","url":"https://jobsearcher.com/jobs/b76e8ea3a32e32442c11e893","canonicalUrl":"https://jobsearcher.com/jobs/b76e8ea3a32e32442c11e893","title":"Assistant General Manager","description":"An Assistant General Manager has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager’s absence. The Assistant General Manager must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!\nPeople Management: Responsible for assisting the General Manager in staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; create the culture in the restaurant through respect, recognition and reward. Must work well with others and support the Wingstop Team. Must have a proven ability to work well under pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to assist all other positions when necessary.\nGuest Experience: Must have an outgoing and positive attitude in dealing with guests. Greet all guests in a timely manner (3-5 seconds at most). Ensure that each guest has a positive, long-lasting impression of the Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensure that we provide a quality product to all guests with quick and friendly service. Immediately notify the General Manager of all guest issues or complaints. Resolve low level guest issues with efficiency and a positive attitude.\nFinancial Management: Control cash, property, product and equipment; builds sales, control labor and food costs.\nOperations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.\nEssential Skills:\nGuest service mentality; has a genuine desire to serve the guests\nMaintains a calm, tactful demeanor when dealing with difficult situations\nManages multiple projects and timelines with a sense of urgency and follow through\nWell organized and detail oriented\nOngoing learner; exhibits insatiable curiosity and an interest in self improvement\nHas an outgoing personality\nStrong work ethic\nOther duties as assigned\nQualifications:\nMinimum of 3 years of previous food service, retail or restaurant supervisory experience\nStrong written and verbal communication skills\nInitiative and assertiveness\nStrong interpersonal skills and conflict resolution skills\nStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged\nPassionate about hospitality and serving the guest\nAbility/flexibility to work a changing schedule including mornings, evenings, weekends and/or holidays\nAbility to problem solve\nAbility to accept feedback and willingness to improve\nAbility to set goals, create action plans, and implement those plans\nAbility to measure performance, subjectively and objectively\nCultivate attractive culture within the restaurant\nAmbassador and representative of the culture of the brand and the mission to Serve the World Flavor","company":"Wingstop","rawCompany":"wingstop","city":"Miami","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-16T04:08:14.154Z","occupations":[{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant General Manager","description":"An Assistant General Manager has the overall responsibility of supporting the General Manager in day to day operations of the restaurant, and for directing the daily operations of a restaurant in the General Manager’s absence. The Assistant General Manager must convey the Wingstop culture to his/her fellow crew members and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!\nPeople Management: Responsible for assisting the General Manager in staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; create the culture in the restaurant through respect, recognition and reward. Must work well with others and support the Wingstop Team. Must have a proven ability to work well under pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to assist all other positions when necessary.\nGuest Experience: Must have an outgoing and positive attitude in dealing with guests. Greet all guests in a timely manner (3-5 seconds at most). Ensure that each guest has a positive, long-lasting impression of the Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensure that we provide a quality product to all guests with quick and friendly service. Immediately notify the General Manager of all guest issues or complaints. Resolve low level guest issues with efficiency and a positive attitude.\nFinancial Management: Control cash, property, product and equipment; builds sales, control labor and food costs.\nOperations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop’s company standards; ensure communication is passed across organization from the General Manager and District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.\nEssential Skills:\nGuest service mentality; has a genuine desire to serve the guests\nMaintains a calm, tactful demeanor when dealing with difficult situations\nManages multiple projects and timelines with a sense of urgency and follow through\nWell organized and detail oriented\nOngoing learner; exhibits insatiable curiosity and an interest in self improvement\nHas an outgoing personality\nStrong work ethic\nOther duties as assigned\nQualifications:\nMinimum of 3 years of previous food service, retail or restaurant supervisory experience\nStrong written and verbal communication skills\nInitiative and assertiveness\nStrong interpersonal skills and conflict resolution skills\nStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged\nPassionate about hospitality and serving the guest\nAbility/flexibility to work a changing schedule including mornings, evenings, weekends and/or holidays\nAbility to problem solve\nAbility to accept feedback and willingness to improve\nAbility to set goals, create action plans, and implement those plans\nAbility to measure performance, subjectively and objectively\nCultivate attractive culture within the restaurant\nAmbassador and representative of the culture of the brand and the mission to Serve the World Flavor","datePosted":"2026-04-16T04:08:14.154Z","dateModified":"2026-04-16T04:08:14.154Z","hiringOrganization":{"@type":"Organization","name":"Wingstop","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Miami","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b76e8ea3a32e32442c11e893"},"url":"https://jobsearcher.com/jobs/b76e8ea3a32e32442c11e893"}}