Brand Engagement Coordinator

Job Title: Brand Engagement CoordinatorLocation: Onsite: Boston, MAWe are seeking a Brand Engagement Coordinator to lead tours and provide support to the Gallery and Executive Briefing teams. You’ll ensure an outstanding experience for visitors, showcasing our Design and Make Platform.Key Responsibilities:Lead engaging tours at the Technology Center, ensuring visitors have an exceptional experience. Manage tour scheduling and logistics, working closely with local and global teams. Build and coordinate a community of employee tour ambassadors, overseeing onboarding and scheduling. Provide administrative support for tours, from planning to follow-up surveys. Assist with exhibit management and troubleshooting. Collaborate with cross-functional teams to deliver strategic, customer-centric tours. Qualifications:Experience in team coordination, program management, or event planning. A passion for design and innovation, and the ability to communicate effectively with diverse groups. Strong organizational and public speaking skills, with at least 3 years of experience. Familiarity with Microsoft Office, Salesforce, and collaboration tools (Teams, Slack, Zoom). Bachelor’s degree preferred, but those pursuing a degree are also considered. Job Details:Full-time, onsite contract position (2 years) Boston, MA. Monday to Friday schedule. If you’re passionate about delivering memorable customer experiences, we’d love to hear from you!