{"schemaVersion":"jobsearcher.job.v1","id":"b67840527d3d0b5f172d832f","url":"https://jobsearcher.com/jobs/b67840527d3d0b5f172d832f","canonicalUrl":"https://jobsearcher.com/jobs/b67840527d3d0b5f172d832f","title":"Computer Network Support Specialist (Journeyman)","description":"Computer Network Support Specialist (Journeyman)Moffett Federal Airfield, CA\n\nAt IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.\n\nOur Team\n\nAt IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.\n\nOur culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.\n\nWe're looking for people who:\n\nAre curious and excited about technology\nLike solving problems and figuring things out\nCan take initiative but also enjoy working with a team\nWant to keep learning, growing, and challenging themselves\n\nIf you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.\n\nResponsibilities:\nProvide technical assistance support in order to maintain secure and available systems by utilizing industry best practices to resolve incidents and respond to service requests while adhering to DoD cybersecurity policies\nProvide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting\nProvide expertise in the software and hardware used by the Government/ provide guidance and resolve issues as needed\nProvide Tier 1, 2 and 3 level technical support to the AvMC Enterprise\nEnsure all support requests initiated by end-users outside of the ASC end-user portal are captured in the ASC service management system, including emails, phone calls, web chats, and face-to-face contact\nProvide technical guidance to diagnose, categorize, and troubleshoot routine technical issues\nProvide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting\nAccurately log all service requests not received through the ASC end-user portal into the ASC service management system\nProvide expertise with Account Management-provisioning of user accounts, computing equipment, telephony equipment, and modification of user accounts when requirements arise for changes in user attributes/ Desktop Applications: MS Office, Adobe, JAVA, and similar applications typically deployed in an office setting /Desktop Support: Setup and administration of personal computing hardware and software (desktop PC, laptop, and tablets) including standard peripherals such as monitors, keyboards, mice, speakers, and web cameras (where applicable)/ Mobile Devices: provide technical assistance for mobile devices to include technical support, guidance, utilization, troubleshooting, and training/ Printers: installation and configuration of desktop printers, network printers, print servers, associated drivers, Common Access Card (CAC) release printing, and associated hardware/software/ Security Management: ensuring desired levels of protection for Federal systems, data, and related assets are achieved (e.g., CAC authentication, access control, encryption, intrusion detection, verification, digital signature, user management, role/privilege management, audit trail capture/analysis, etc.)\nSupport the configuration of new devices and sustainment of existing devices while adhering to Defense Information Systems Agency (DISA) DoD Mobility Unclassified Capability (DMUC) policies and procedures\n\nRequirements:\nBachelor's degree in computer science or related field\nGreat communication and organizational skills\nFive (5) years of prior experience in a similar role\nDoD 8570 Level II/III certification\nAbility to obtain a Security Clearance\n\nIPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.\n\n#clearance","company":"Interactive Process Technology","rawCompany":"interactive process technology","city":"Mountain View","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-09-10T11:41:49.057Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"928110","title":"National Security","slug":"national-security"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer Network Support Specialist (Journeyman)","description":"Computer Network Support Specialist (Journeyman)Moffett Federal Airfield, CA\n\nAt IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.\n\nOur Team\n\nAt IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.\n\nOur culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.\n\nWe're looking for people who:\n\nAre curious and excited about technology\nLike solving problems and figuring things out\nCan take initiative but also enjoy working with a team\nWant to keep learning, growing, and challenging themselves\n\nIf you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.\n\nResponsibilities:\nProvide technical assistance support in order to maintain secure and available systems by utilizing industry best practices to resolve incidents and respond to service requests while adhering to DoD cybersecurity policies\nProvide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting\nProvide expertise in the software and hardware used by the Government/ provide guidance and resolve issues as needed\nProvide Tier 1, 2 and 3 level technical support to the AvMC Enterprise\nEnsure all support requests initiated by end-users outside of the ASC end-user portal are captured in the ASC service management system, including emails, phone calls, web chats, and face-to-face contact\nProvide technical guidance to diagnose, categorize, and troubleshoot routine technical issues\nProvide technical guidance in the utilization of computer hardware and software, including installation, operation, and troubleshooting\nAccurately log all service requests not received through the ASC end-user portal into the ASC service management system\nProvide expertise with Account Management-provisioning of user accounts, computing equipment, telephony equipment, and modification of user accounts when requirements arise for changes in user attributes/ Desktop Applications: MS Office, Adobe, JAVA, and similar applications typically deployed in an office setting /Desktop Support: Setup and administration of personal computing hardware and software (desktop PC, laptop, and tablets) including standard peripherals such as monitors, keyboards, mice, speakers, and web cameras (where applicable)/ Mobile Devices: provide technical assistance for mobile devices to include technical support, guidance, utilization, troubleshooting, and training/ Printers: installation and configuration of desktop printers, network printers, print servers, associated drivers, Common Access Card (CAC) release printing, and associated hardware/software/ Security Management: ensuring desired levels of protection for Federal systems, data, and related assets are achieved (e.g., CAC authentication, access control, encryption, intrusion detection, verification, digital signature, user management, role/privilege management, audit trail capture/analysis, etc.)\nSupport the configuration of new devices and sustainment of existing devices while adhering to Defense Information Systems Agency (DISA) DoD Mobility Unclassified Capability (DMUC) policies and procedures\n\nRequirements:\nBachelor's degree in computer science or related field\nGreat communication and organizational skills\nFive (5) years of prior experience in a similar role\nDoD 8570 Level II/III certification\nAbility to obtain a Security Clearance\n\nIPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.\n\n#clearance","datePosted":"2026-09-10T11:41:49.057Z","dateModified":"2026-09-10T11:41:49.057Z","hiringOrganization":{"@type":"Organization","name":"Interactive Process Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mountain View","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b67840527d3d0b5f172d832f"},"url":"https://jobsearcher.com/jobs/b67840527d3d0b5f172d832f"}}