{"schemaVersion":"jobsearcher.job.v1","id":"b62b8a29d435d3af27289dad","url":"https://jobsearcher.com/jobs/b62b8a29d435d3af27289dad","canonicalUrl":"https://jobsearcher.com/jobs/b62b8a29d435d3af27289dad","title":"IT Tech Support","description":"Overview:\nWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong technical background and excellent customer service skills.\nResponsibilities:\n- Provide technical support to end-users for hardware, software, and network-related issues\n- Troubleshoot and resolve technical problems in a timely manner\n- Install, configure, and maintain computer systems and software\n- Collaborate with other IT teams to escalate and resolve complex issues\n- Document all support activities in the ticketing system\n- Assist with software updates and patches\n- Offer guidance and training to end-users on technical matters\nExperience:\nThe successful candidate should possess the following skills and qualifications:\n- Proficiency in DNS, Operating Systems, Firewall, SCCM, and Software Troubleshooting\n- Experience with ServiceNow, Remedy, Computer Hardware, and Technical Support\n- Strong customer service orientation with excellent communication skills\n- Ability to work well under pressure and prioritize tasks effectively\nNice-to-have Skills:\n- Familiarity with network protocols and security measures\n- Knowledge of virtualization technologies\n- Certifications in relevant IT fields\nThis is a great opportunity for a motivated individual looking to advance their career in the technical support field.\neeo\nJob Type: Full-time\nBenefits:\nHealth insurance\nSchedule:\nMonday to Friday\nOn call\nWeekends as needed\nAbility to Relocate:\nCataño, PR 00962: Relocate before starting work (Required)\nWork Location: In person","company":"Proassets","rawCompany":"proassets","city":"Catano","state":"PR","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:29:42.521Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Tech Support","description":"Overview:\nWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong technical background and excellent customer service skills.\nResponsibilities:\n- Provide technical support to end-users for hardware, software, and network-related issues\n- Troubleshoot and resolve technical problems in a timely manner\n- Install, configure, and maintain computer systems and software\n- Collaborate with other IT teams to escalate and resolve complex issues\n- Document all support activities in the ticketing system\n- Assist with software updates and patches\n- Offer guidance and training to end-users on technical matters\nExperience:\nThe successful candidate should possess the following skills and qualifications:\n- Proficiency in DNS, Operating Systems, Firewall, SCCM, and Software Troubleshooting\n- Experience with ServiceNow, Remedy, Computer Hardware, and Technical Support\n- Strong customer service orientation with excellent communication skills\n- Ability to work well under pressure and prioritize tasks effectively\nNice-to-have Skills:\n- Familiarity with network protocols and security measures\n- Knowledge of virtualization technologies\n- Certifications in relevant IT fields\nThis is a great opportunity for a motivated individual looking to advance their career in the technical support field.\neeo\nJob Type: Full-time\nBenefits:\nHealth insurance\nSchedule:\nMonday to Friday\nOn call\nWeekends as needed\nAbility to Relocate:\nCataño, PR 00962: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-04-12T20:29:42.521Z","dateModified":"2026-04-12T20:29:42.521Z","hiringOrganization":{"@type":"Organization","name":"Proassets","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Catano","addressRegion":"PR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b62b8a29d435d3af27289dad"},"url":"https://jobsearcher.com/jobs/b62b8a29d435d3af27289dad"}}