Collector III

Title: CollectorLocation: Eagan, MNJob Type: Contract (7 Months)Compensation: $22-26/hrIndustry: Chemical ManufacturingAbout The RoleWe are seeking an experienced Collector to support our client, a global leader in water, hygiene, and infection prevention solutions serving a wide range of commercial and industrial customers. This role plays a critical part in maintaining healthy financial operations by managing customer accounts and driving the resolution of outstanding balances. The ideal candidate will bring strong communication skills, attention to detail, and the ability to work independently in a fast-paced, customer-focused environment.Job DescriptionThe Collector is responsible for managing delinquent accounts and ensuring timely collection of outstanding payments. This role involves direct communication with customers to resolve payment issues while maintaining accurate account records and adhering to established policies and procedures.Receive and post customer payments, ensuring accurate application to accountsIdentify, track, and monitor overdue accounts to support collection effortsContact customers via phone, email, or other methods to resolve past-due balancesInvestigate reasons for delinquency and review terms of credit, sales, or service agreementsNegotiate payment arrangements or repayment schedules based on customer financial situationsPersuade customers to resolve outstanding balances, including unpaid invoices, returned merchandise, or non-payable checksPrepare documentation and escalate accounts when customers are unresponsiveMaintain detailed and accurate records of collection activities and customer interactionsEnsure compliance with applicable federal, state, and company collection policies and regulationsQualificationsRequiredHigh school diploma or GED5–7 years of experience in collections, finance, or customer serviceStrong verbal and written communication skillsDemonstrated customer service and negotiation abilitiesAbility to work independently and effectively manage time and prioritiesStrong attention to detail with the ability to accurately document customer informationKnowledge of collection practices, regulations, and compliance standardsPreferred QualificationsExperience with Microsoft Word and collections-related softwareProven ability to apply effective debt recovery techniquesBasic mentoring or coaching experienceExperience working in a high-volume or corporate collections environmentBenefitsDahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.How To ApplyTake the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!Equal Opportunity StatementAs an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!#AF.Indeed#ZR