{"schemaVersion":"jobsearcher.job.v1","id":"b50ded696d3b15d7c67d792e","url":"https://jobsearcher.com/jobs/b50ded696d3b15d7c67d792e","canonicalUrl":"https://jobsearcher.com/jobs/b50ded696d3b15d7c67d792e","title":"IT Support Administrator","description":"Job Context The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects.\r\nWhat You'll Do Follow maintenance protocols to ensure systems are secure and ready for users\r\nSourcing, ordering, assembling, configuring, installing, dispatching and maintaining IT hardware\r\nWhen required, order and assemble office furniture (e.g. office chairs, desks etc.)\r\nAssemble and configure IoT hardware and dispatch to clients, followed by remote support/on-site installation assistance and maintenance\r\nConfiguring and dispatching of GPS trackers and related hardware to clients and organising installation followed by remote troubleshooting\r\nSetting up and maintaining employee workstations and providing in office and remote desktop support\r\nAssist with the maintenance of the office internet, intranet, data network and VoIP systems\r\nAssist with various Salesforce Administration tasks, data sorting/analysis and transformation of system data\r\nComplete tasks/work on cases assigned via Salesforce\r\nAssist with inducting new starters by preparing IT Starter Packs for new employees\r\nCreating Simpro builds for new starters and dummy builds for job candidates\r\nSetting up new starters on systems (including Mattermost, Google Suite, Global Phone List etc.) and removing leavers\r\nConfigure and dispatch hardware to staff and clients, ensuring new equipment is 'signed out' by new employees and logged on Salesforce\r\nAssist with ensuring the return of all hardware and equipment of leavers\r\nMaintain and troubleshoot devices and systems, hardware, and software\r\nDocument and update IT processes and procedures as and when required\r\nUpdate and ensure the accuracy of inventory of all company hardware assets\r\nEnsure timely response and resolution of any IT-related issues for both in office and remote employees\r\nAdministration of various systems and access management and control\r\nConduct timely audits of software and systems for compliance\r\nCarry out monthly stock takes of hardware\r\nEnsuring areas of non-conformance are escalated to Management\r\nContinually review work practices and recommend ways in which practice, systems and/or processes can be improved\r\nParticipate in activities that address improving performance and actively promote improvement\r\nWhat You'll Bring Friendly, approachable and passionate about delivering excellent internal customer service\r\nA positive can-do attitude\r\nA natural problem solver (not problem finder!)\r\nAbility to be discreet, professional and maintain confidentiality\r\nExperience providing IT, hardware and software support in a busy environment\r\nThe ability to use initiative and demonstrate resourcefulness\r\nResilience and ability to work independently (and remotely)\r\nExcellent time management skills, and the ability prioritise and meet tight deadlines\r\nKnowledge of hardware and software installation, troubleshooting and maintenance\r\nExcellent communication and interpersonal skills and the ability to maintain a positive and supporting relationship with all departments\r\nWhat We Can Offer You Responsible Time Off\r\nComprehensive medical, dental, vision package with 100% employer paid options\r\nAdditional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.\r\nWellness Challenge App, Diabetes Prevention App, and Health Hub App\r\n401k/Retirement Plan with 6% employer match\r\nGenerous Parental Leave Program\r\nPaid Volunteer Leave Days\r\nPublic Holiday Exchange Scheme\r\nTalent Referral Program – get rewarded for referring a friend to join our team!\r\nDiverse training & internal networking opportunities across all of our product lines\r\nOpportunities for career progression and development\r\nService recognition awards\r\nOur Core Values We Are One Team\r\nWe Are Customer Centric\r\nWe Are Growth Minded\r\nWe Are Accountable\r\nWe Celebrate Success\r\nSimpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.#J-18808-Ljbffr","company":"Simpro Software","rawCompany":"simpro software","city":"Doral","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-13T02:11:20.319Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Administrator","description":"Job Context The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects.\r\nWhat You'll Do Follow maintenance protocols to ensure systems are secure and ready for users\r\nSourcing, ordering, assembling, configuring, installing, dispatching and maintaining IT hardware\r\nWhen required, order and assemble office furniture (e.g. office chairs, desks etc.)\r\nAssemble and configure IoT hardware and dispatch to clients, followed by remote support/on-site installation assistance and maintenance\r\nConfiguring and dispatching of GPS trackers and related hardware to clients and organising installation followed by remote troubleshooting\r\nSetting up and maintaining employee workstations and providing in office and remote desktop support\r\nAssist with the maintenance of the office internet, intranet, data network and VoIP systems\r\nAssist with various Salesforce Administration tasks, data sorting/analysis and transformation of system data\r\nComplete tasks/work on cases assigned via Salesforce\r\nAssist with inducting new starters by preparing IT Starter Packs for new employees\r\nCreating Simpro builds for new starters and dummy builds for job candidates\r\nSetting up new starters on systems (including Mattermost, Google Suite, Global Phone List etc.) and removing leavers\r\nConfigure and dispatch hardware to staff and clients, ensuring new equipment is 'signed out' by new employees and logged on Salesforce\r\nAssist with ensuring the return of all hardware and equipment of leavers\r\nMaintain and troubleshoot devices and systems, hardware, and software\r\nDocument and update IT processes and procedures as and when required\r\nUpdate and ensure the accuracy of inventory of all company hardware assets\r\nEnsure timely response and resolution of any IT-related issues for both in office and remote employees\r\nAdministration of various systems and access management and control\r\nConduct timely audits of software and systems for compliance\r\nCarry out monthly stock takes of hardware\r\nEnsuring areas of non-conformance are escalated to Management\r\nContinually review work practices and recommend ways in which practice, systems and/or processes can be improved\r\nParticipate in activities that address improving performance and actively promote improvement\r\nWhat You'll Bring Friendly, approachable and passionate about delivering excellent internal customer service\r\nA positive can-do attitude\r\nA natural problem solver (not problem finder!)\r\nAbility to be discreet, professional and maintain confidentiality\r\nExperience providing IT, hardware and software support in a busy environment\r\nThe ability to use initiative and demonstrate resourcefulness\r\nResilience and ability to work independently (and remotely)\r\nExcellent time management skills, and the ability prioritise and meet tight deadlines\r\nKnowledge of hardware and software installation, troubleshooting and maintenance\r\nExcellent communication and interpersonal skills and the ability to maintain a positive and supporting relationship with all departments\r\nWhat We Can Offer You Responsible Time Off\r\nComprehensive medical, dental, vision package with 100% employer paid options\r\nAdditional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.\r\nWellness Challenge App, Diabetes Prevention App, and Health Hub App\r\n401k/Retirement Plan with 6% employer match\r\nGenerous Parental Leave Program\r\nPaid Volunteer Leave Days\r\nPublic Holiday Exchange Scheme\r\nTalent Referral Program – get rewarded for referring a friend to join our team!\r\nDiverse training & internal networking opportunities across all of our product lines\r\nOpportunities for career progression and development\r\nService recognition awards\r\nOur Core Values We Are One Team\r\nWe Are Customer Centric\r\nWe Are Growth Minded\r\nWe Are Accountable\r\nWe Celebrate Success\r\nSimpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.#J-18808-Ljbffr","datePosted":"2026-08-13T02:11:20.319Z","dateModified":"2026-08-13T02:11:20.319Z","hiringOrganization":{"@type":"Organization","name":"Simpro Software","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Doral","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b50ded696d3b15d7c67d792e"},"url":"https://jobsearcher.com/jobs/b50ded696d3b15d7c67d792e"}}