{"schemaVersion":"jobsearcher.job.v1","id":"b4fe1f0bf8d158ec54881c8b","url":"https://jobsearcher.com/jobs/b4fe1f0bf8d158ec54881c8b","canonicalUrl":"https://jobsearcher.com/jobs/b4fe1f0bf8d158ec54881c8b","title":"Technical Analyst","description":"We are looking for a Technical Analyst to support our Salesforce and technical initiatives. This role is ideal for someone who thrives in a structured yet dynamic environment, ensuring smooth project execution by capturing requirements, tracking action items, and maintaining accurate documentation. While this is primarily an analyst role focused on process coordination, ticket management, and stakeholder communication, there is room for technical growth within Salesforce as the individual gains experience.\nOur work environment is fast paced providing rapid delivery for our business partners. Successful employees are those who enjoy learning, hard work, executing in a highly collaborative environment and who also value quality and driving client satisfaction. Because [s]Cube is a mid-sized company, we also look for people with a strong desire to drive change as we dynamically grow our business, and who want to grow their career as the company expands.\nProfessional Requirements\nFlexibility and adaptability to adjust to a rapidly growing, dynamic environment\nA strong client service focus – willingness to go the extra mile for customers is essential.\nExcellent analysis skills\nOutstanding follow-through and customer service – dedicated to ensuring customer requests are documented, escalated, and followed-through on to ensure a happy customer.\nExcellent oral and written communications skills; ability to interact with management and co-workers\nAbility to adhere to strict deadlines, ability to articulate when deadlines are suspect and escalate appropriately.\nAbility to maintain competing priorities and to be able to provide accurate time estimates for work requests\nStrong ability to take notes, record decisions, as well as utilizing [s]Cube templates to fill out requirements for technical solutions.\nAbility to maintain strong relationships with client and technical team members, as well as with management.\nRequired Skills\n2-3 years of proven work experience in delivering technical projects, preferably in an Agile/Scrum environment.\nExperience in defining requirements and conceptualizing solutions on related projects or work assignments\nAbility to build Technical Specification Documents\nDemonstrated problem solving skills and the ability to work collaboratively with other stakeholders or team members to resolve issues\nPossess excellent written and verbal communication skills\nStrong and proven customer service skills and follow-through\nStrong facilitation, negotiation, and conflict resolution skills\nAbility to adapt to a dynamic work environment and make independent decisions\nWillingness to work in a fast-paced environment, handling multiple priorities\nPossess advanced knowledge of the tools and processes required by the role\nFunction well in mid-scale, highly complex, cross-functional / platform environment\nTechnologies Involved:\nOffice 365 Suite (Excel, Outlook, Word, etc.)\nMiro\nJira/Redmine/Smartsheet & other Ticketing Suites\nSalesforce\nPay: $60,000.00 - $75,000.00 per year\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nWork Location: Hybrid remote in Schenectady, NY 12305","company":"Scube7","rawCompany":"scube7","city":"Schenectady","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:58:36.335Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Analyst","description":"We are looking for a Technical Analyst to support our Salesforce and technical initiatives. This role is ideal for someone who thrives in a structured yet dynamic environment, ensuring smooth project execution by capturing requirements, tracking action items, and maintaining accurate documentation. While this is primarily an analyst role focused on process coordination, ticket management, and stakeholder communication, there is room for technical growth within Salesforce as the individual gains experience.\nOur work environment is fast paced providing rapid delivery for our business partners. Successful employees are those who enjoy learning, hard work, executing in a highly collaborative environment and who also value quality and driving client satisfaction. Because [s]Cube is a mid-sized company, we also look for people with a strong desire to drive change as we dynamically grow our business, and who want to grow their career as the company expands.\nProfessional Requirements\nFlexibility and adaptability to adjust to a rapidly growing, dynamic environment\nA strong client service focus – willingness to go the extra mile for customers is essential.\nExcellent analysis skills\nOutstanding follow-through and customer service – dedicated to ensuring customer requests are documented, escalated, and followed-through on to ensure a happy customer.\nExcellent oral and written communications skills; ability to interact with management and co-workers\nAbility to adhere to strict deadlines, ability to articulate when deadlines are suspect and escalate appropriately.\nAbility to maintain competing priorities and to be able to provide accurate time estimates for work requests\nStrong ability to take notes, record decisions, as well as utilizing [s]Cube templates to fill out requirements for technical solutions.\nAbility to maintain strong relationships with client and technical team members, as well as with management.\nRequired Skills\n2-3 years of proven work experience in delivering technical projects, preferably in an Agile/Scrum environment.\nExperience in defining requirements and conceptualizing solutions on related projects or work assignments\nAbility to build Technical Specification Documents\nDemonstrated problem solving skills and the ability to work collaboratively with other stakeholders or team members to resolve issues\nPossess excellent written and verbal communication skills\nStrong and proven customer service skills and follow-through\nStrong facilitation, negotiation, and conflict resolution skills\nAbility to adapt to a dynamic work environment and make independent decisions\nWillingness to work in a fast-paced environment, handling multiple priorities\nPossess advanced knowledge of the tools and processes required by the role\nFunction well in mid-scale, highly complex, cross-functional / platform environment\nTechnologies Involved:\nOffice 365 Suite (Excel, Outlook, Word, etc.)\nMiro\nJira/Redmine/Smartsheet & other Ticketing Suites\nSalesforce\nPay: $60,000.00 - $75,000.00 per year\nBenefits:\n401(k)\nDental insurance\nFlexible schedule\nHealth insurance\nPaid time off\nVision insurance\nWork Location: Hybrid remote in Schenectady, NY 12305","datePosted":"2026-08-06T12:58:36.335Z","dateModified":"2026-08-06T12:58:36.335Z","hiringOrganization":{"@type":"Organization","name":"Scube7","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Schenectady","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b4fe1f0bf8d158ec54881c8b"},"url":"https://jobsearcher.com/jobs/b4fe1f0bf8d158ec54881c8b"}}