{"schemaVersion":"jobsearcher.job.v1","id":"b4623892c6bd233fc5d0f473","url":"https://jobsearcher.com/jobs/b4623892c6bd233fc5d0f473","canonicalUrl":"https://jobsearcher.com/jobs/b4623892c6bd233fc5d0f473","title":"Customer Service Specialist","description":"Associate Client Support ConsultantADP is hiring Associate Client Support Consultants. This is a hybrid role, working three days in the office and two days from home.\r\nAre you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging?\r\nIf so, this may be an opportunity for you. Read on and decide for yourself.\r\nIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.\r\nThe nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!\r\nTo thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.\r\nReady to #MakeYourMark? Apply now!\r\nWhat you can expect on a typical day:\r\nClient Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.\r\nLearn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.\r\nOrganize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.\r\nTo succeed in this role: Required Qualifications\r\nAt least one year of experience in a customer service environment.\r\nYou can work overtime hours during peak seasons.\r\nFluent in both English and Spanish is a plus!\r\nA college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:\r\nExperience noted above, OR\r\nMilitary experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.\r\nYou'll love working here because you can:\r\nBe yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.\r\nBelong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.\r\nGrow your career in an agile, fast-paced environment with plenty of opportunities to progress.\r\nContinuously learn through ongoing training, development, and mentorship opportunities.\r\nBe your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.\r\nFocus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.\r\nJoin a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.\r\nGet paid to pay it forward. Company-paid time off for volunteering for causes you care about.\r\nWhat are you waiting for? Apply now!\r\n$22.50 - $24.50","company":"Automatic Data Processing","rawCompany":"automatic data processing","city":"Tempe","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-11T01:20:03.572Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Specialist","description":"Associate Client Support ConsultantADP is hiring Associate Client Support Consultants. This is a hybrid role, working three days in the office and two days from home.\r\nAre you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging?\r\nIf so, this may be an opportunity for you. Read on and decide for yourself.\r\nIn this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.\r\nThe nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!\r\nTo thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.\r\nReady to #MakeYourMark? Apply now!\r\nWhat you can expect on a typical day:\r\nClient Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.\r\nLearn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.\r\nOrganize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.\r\nTo succeed in this role: Required Qualifications\r\nAt least one year of experience in a customer service environment.\r\nYou can work overtime hours during peak seasons.\r\nFluent in both English and Spanish is a plus!\r\nA college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:\r\nExperience noted above, OR\r\nMilitary experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.\r\nYou'll love working here because you can:\r\nBe yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.\r\nBelong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.\r\nGrow your career in an agile, fast-paced environment with plenty of opportunities to progress.\r\nContinuously learn through ongoing training, development, and mentorship opportunities.\r\nBe your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.\r\nFocus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.\r\nJoin a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.\r\nGet paid to pay it forward. Company-paid time off for volunteering for causes you care about.\r\nWhat are you waiting for? Apply now!\r\n$22.50 - $24.50","datePosted":"2026-08-11T01:20:03.572Z","dateModified":"2026-08-11T01:20:03.572Z","hiringOrganization":{"@type":"Organization","name":"Automatic Data Processing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tempe","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b4623892c6bd233fc5d0f473"},"url":"https://jobsearcher.com/jobs/b4623892c6bd233fc5d0f473"}}