Senior Quality Engineer

Senior Quality EngineerOur client is seeking a Senior Quality Engineer to support and enhance their Quality Management System while driving the resolution of customer complaints, warranty claims, and supplier quality issues. This individual will serve as a key resource for corrective action initiatives, root cause investigations, supplier quality activities, and continuous improvement efforts across the organization.The ideal candidate will bring a strong manufacturing quality background, experience working within an ISO 9001 environment, and a practical understanding of fabrication, machining, welding, and assembly processes. This position offers the opportunity to work cross-functionally with internal teams, customers, and suppliers to improve product quality, strengthen quality systems, and drive long-term operational excellence.Key ResponsibilitiesLead Customer Corrective Action Requests (CCARs) from initiation through closure.Partner with internal stakeholders to investigate and resolve nonconformance and warranty-related issues.Drive root cause analysis, product failure investigations, and corrective action implementation to prevent recurrence of quality issues.Communicate corrective action status and maintain accurate documentation within the ERP system.Analyze quality data and identify opportunities for process improvement across internal operations and the supply base.Review and process remote quality inspections submitted by suppliers, ensuring compliance with quality requirements.Conduct supplier site inspections and support supplier quality improvement initiatives.Participate in supplier evaluations and quality audits as needed.Provide guidance and training on Root Cause Analysis methodologies and other quality tools.Support the ongoing development, maintenance, and enhancement of the Quality Management System (QMS).Collaborate with engineering, operations, supply chain, and customer-facing teams to drive quality improvements and support business objectives.QualificationsRequired Skills & AbilitiesExcellent verbal and written communication skills.Strong interpersonal skills with the ability to effectively engage suppliers, customers, and internal stakeholders.Proven analytical and problem-solving capabilities.Experience utilizing structured problem-solving and root cause analysis methodologies.Proficiency with Microsoft Office applications; ERP system experience is preferred.Ability to manage multiple priorities and drive projects to completion.Comfortable operating in a fast-paced manufacturing environment.Demonstrates accountability, initiative, and a continuous improvement mindset.Education & ExperienceBachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline, or equivalent experience.Broad knowledge of fabrication, machining, welding, and assembly processes.Experience working within an ISO 9001-certified Quality Management System.ASQ certifications and/or ISO 9001 certifications are preferred.Experience with supplier quality, corrective actions, warranty investigations, and manufacturing quality systems strongly preferred.This is an onsite position in Lebanon, OHCompensation is $85k-115k DOE