Front Desk Coordinator
Front Desk Coordinator - Salinas, CA Location: Salinas, CA · Full Time
Mon-Fri 10:00–19:00, Weekends 10:00–17:00
Pay Range: $18–$20/hr (depending on experience) + bonus
Holiday Pay
Must speak Spanish.
Essential Responsibilities Providing excellent services to members and patients.
Primary responsibility is to gain memberships to meet sales goals.
Greeting members and patients upon arrival; checking them in.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages, and promotions.
Recognizing and supporting team goals and maintaining positive relationships.
Maintain the cleanliness of the clinic and organization of workspace.
Confidently presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following policies.
Willingness to learn and grow.
Accepting constructive criticism positively and using it as a learning tool.
Office management or marketing experience a plus.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.
Upholding The Joint Chiropractic's core values: TRUST, INTEGRITY, EXCELLENCE, RESPECT, ACCOUNTABILITY.
Qualifications Driven to climb the company ladder.
Possess a winning attitude.
High school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Strong phone and computer skills.
At least one year of previous sales experience.
Participate in marketing/sales opportunities to attract new patients.
Ability to prioritize and perform multiple tasks.
Educate patients on wellness offerings and services.
Share personal chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Strong customer service orientation and effective communication with members and patients.
Manage the flow of patients through the clinic in an organized manner.
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