{"schemaVersion":"jobsearcher.job.v1","id":"b3b2b0f47795885b5dbbe99a","url":"https://jobsearcher.com/jobs/b3b2b0f47795885b5dbbe99a","canonicalUrl":"https://jobsearcher.com/jobs/b3b2b0f47795885b5dbbe99a","title":"Client Support","description":"Client: FL Government AgencyPosition: Client SupportTerm: May 2026 - June 2027 with renewalPay: $50/HrLocation: On site 100%Tallahassee, FloridaWork Authorization: USC and FC ONLY Education: A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Experience: 3+ years of experience in the provision of Tier 2 customer support for desktop computers, printers, scanners, etc.;Experience installing, troubleshooting, and supporting desktop applications and operating systems (OS), including, but not limited to, Windows OS, Office, Outlook, and Internet Explorer; andExperience installing and troubleshooting computer hardware and software, including, but not limited to, PCs, printers, and peripherals in both a network and standalone environmentExperience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, Random Access Memory (RAM), processors, Compact Disc Rewritable (CD-RW), Digital Versatile Disk Rewritable (DVD-RW), multimedia kits, and other peripherals;Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems;Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP);Experience with installing and troubleshooting 3270 emulation software;Experience using imaging software for deploying desktop PCs;Experience providing Voice Over Internet protocol (VoIP) phone support and Virtual Private Network (VPN) client support;Responsibilities:Configure and install software for IT user desktops and laptops;Perform software installations and rollout of new software packages, upgrades, and new desktops hardware;Maintain desktop software and hardware;Support the mobile workforce;Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems;Troubleshoot problems using scripts and checklists as guides;Escalate to Tier 3 support technical support;Documents problems and resolutions;Perform end-user training, as required;Provide quality customer service;Participate in the testing and evaluation of new desktop packages; andImplement prototypes to validate technical requirements and vendor specifications","company":"Value Maximizer","rawCompany":"value maximizer","city":"Bay Pines","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T19:49:06.914Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support","description":"Client: FL Government AgencyPosition: Client SupportTerm: May 2026 - June 2027 with renewalPay: $50/HrLocation: On site 100%Tallahassee, FloridaWork Authorization: USC and FC ONLY Education: A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Experience: 3+ years of experience in the provision of Tier 2 customer support for desktop computers, printers, scanners, etc.;Experience installing, troubleshooting, and supporting desktop applications and operating systems (OS), including, but not limited to, Windows OS, Office, Outlook, and Internet Explorer; andExperience installing and troubleshooting computer hardware and software, including, but not limited to, PCs, printers, and peripherals in both a network and standalone environmentExperience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, Random Access Memory (RAM), processors, Compact Disc Rewritable (CD-RW), Digital Versatile Disk Rewritable (DVD-RW), multimedia kits, and other peripherals;Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems;Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP);Experience with installing and troubleshooting 3270 emulation software;Experience using imaging software for deploying desktop PCs;Experience providing Voice Over Internet protocol (VoIP) phone support and Virtual Private Network (VPN) client support;Responsibilities:Configure and install software for IT user desktops and laptops;Perform software installations and rollout of new software packages, upgrades, and new desktops hardware;Maintain desktop software and hardware;Support the mobile workforce;Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems;Troubleshoot problems using scripts and checklists as guides;Escalate to Tier 3 support technical support;Documents problems and resolutions;Perform end-user training, as required;Provide quality customer service;Participate in the testing and evaluation of new desktop packages; andImplement prototypes to validate technical requirements and vendor specifications","datePosted":"2026-04-12T19:49:06.914Z","dateModified":"2026-04-12T19:49:06.914Z","hiringOrganization":{"@type":"Organization","name":"Value Maximizer","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bay Pines","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b3b2b0f47795885b5dbbe99a"},"url":"https://jobsearcher.com/jobs/b3b2b0f47795885b5dbbe99a"}}