CSR- In office Sales Representative

Brief DescriptionCustomer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.RequirementsQualifications/RequirementsComputer literate desired from basic to intermediate skillsBilingual (English/Spanish) is helpfulMust have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customersMust pass state licensing requirementsFlexible scheduleReliable transportationEducation/Training/ExperienceHigh School DiplomaPrevious customer service experience is helpfulSummaryEssential Duties and ResponsibilitiesSalesProvides professional, courteous service to internal and external customersAnswers any questions regarding customer’s policyAccept payments and process transactionsIdentify any potential needs the customer may have regarding their policyFollow up with customers on quotes, renewals, and cancellationsInvolved with marketing initiatives for new business development on an as-needed basisMaintain a neat and clean work area and officeFNOL’s (vehicle inspections)Taking vehicle pictures (squatting, bending, flexing required)Bank run depositsPosition is full timeOther duties as assigned