{"schemaVersion":"jobsearcher.job.v1","id":"b32f09e1aa46a046fe9effe5","url":"https://jobsearcher.com/jobs/b32f09e1aa46a046fe9effe5","canonicalUrl":"https://jobsearcher.com/jobs/b32f09e1aa46a046fe9effe5","title":"Software Engineer","description":"Position : Sr. ServiceNow Employee CenterLocation: Santa Clara, CA-HybridType of Hire : ContractYou can replace HRSD with Employee CenterAbout the RoleWe are looking for a seasoned Employee Center Architect In this role, you will serve as a trusted technical advisor, owning the end-to-end design and delivery of ServiceNow HRSD solutions. You will work directly with HR and IT stakeholders to translate business requirements into scalable, best-practice-aligned architectures — while guiding delivery teams through implementation, integration, and continuous improvement phases.This is a highly visible, client-facing role that requires both deep product expertise and strong consulting skills.Key ResponsibilitiesLead the architecture and design of ServiceNow HRSD solutions, including Case & Knowledge Management, Employee Center, Onboarding & Transitions, and Employee Document ManagementAct as the primary technical advisor to client HR and IT leadership, shaping roadmaps and advising on HRSD product strategyProduce and own solution design documents, architecture diagrams, integration specifications, and technical decision recordsLead and facilitate discovery workshops, requirements gathering sessions, and design reviews with client stakeholdersDefine and govern integration patterns between ServiceNow HRSD and HR systems of record (e.g., Workday)Provide technical oversight and quality assurance across the delivery team, including developers and functional consultantsIdentify risks, issues, and dependencies; proactively drive mitigation strategiesSupport pre-sales activities including solution scoping, effort estimation, and client presentations where neededStay current on ServiceNow platform releases and HRSD product roadmap; advise clients on upgrade and adoption strategiesMust-Have Skills & QualificationsCertificationsServiceNow Certified System Administrator (CSA) — active and currentServiceNow Certified Implementation Specialist – HR (CIS-HR) — active and currentTechnical Expertise5+ years of hands-on ServiceNow implementation experience, with at least 3 years focused on Employee centerDeep expertise in the following HRSD modules:Case & Knowledge Management — COE setup, HR case categorization, SLAs, agent workspaceEmployee Center / Employee Center Pro — portal configuration, topic pages, consumer service portalsEnterprise Onboarding & Transitions — lifecycle event design, activity sets, approvalsEmployee Document Management — document templates, e-signatures, storage policiesProven ability to design and deliver enterprise-grade ServiceNow architectures, including scoping, data modeling, and process designStrong experience integrating ServiceNow with HRIS/HCM platforms (Workday, SAP SuccessFactors, Oracle HCM, ADP) via REST/SOAP APIs, MID Server, or Integration HubSolid understanding of ServiceNow data model, application scoping, ACLs, and platform governanceConsulting & Soft SkillsDemonstrated experience in a senior client-facing consulting or architecture roleAbility to communicate complex technical concepts to both technical and non-technical audiencesExperience leading workshops, design reviews, and executive presentationsStrong documentation skills (solution design, HLD/LLD, architecture decisions)","company":"Nextgenpros","rawCompany":"nextgenpros","city":"San Jose","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-01T11:01:51.192Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Engineer","description":"Position : Sr. ServiceNow Employee CenterLocation: Santa Clara, CA-HybridType of Hire : ContractYou can replace HRSD with Employee CenterAbout the RoleWe are looking for a seasoned Employee Center Architect In this role, you will serve as a trusted technical advisor, owning the end-to-end design and delivery of ServiceNow HRSD solutions. You will work directly with HR and IT stakeholders to translate business requirements into scalable, best-practice-aligned architectures — while guiding delivery teams through implementation, integration, and continuous improvement phases.This is a highly visible, client-facing role that requires both deep product expertise and strong consulting skills.Key ResponsibilitiesLead the architecture and design of ServiceNow HRSD solutions, including Case & Knowledge Management, Employee Center, Onboarding & Transitions, and Employee Document ManagementAct as the primary technical advisor to client HR and IT leadership, shaping roadmaps and advising on HRSD product strategyProduce and own solution design documents, architecture diagrams, integration specifications, and technical decision recordsLead and facilitate discovery workshops, requirements gathering sessions, and design reviews with client stakeholdersDefine and govern integration patterns between ServiceNow HRSD and HR systems of record (e.g., Workday)Provide technical oversight and quality assurance across the delivery team, including developers and functional consultantsIdentify risks, issues, and dependencies; proactively drive mitigation strategiesSupport pre-sales activities including solution scoping, effort estimation, and client presentations where neededStay current on ServiceNow platform releases and HRSD product roadmap; advise clients on upgrade and adoption strategiesMust-Have Skills & QualificationsCertificationsServiceNow Certified System Administrator (CSA) — active and currentServiceNow Certified Implementation Specialist – HR (CIS-HR) — active and currentTechnical Expertise5+ years of hands-on ServiceNow implementation experience, with at least 3 years focused on Employee centerDeep expertise in the following HRSD modules:Case & Knowledge Management — COE setup, HR case categorization, SLAs, agent workspaceEmployee Center / Employee Center Pro — portal configuration, topic pages, consumer service portalsEnterprise Onboarding & Transitions — lifecycle event design, activity sets, approvalsEmployee Document Management — document templates, e-signatures, storage policiesProven ability to design and deliver enterprise-grade ServiceNow architectures, including scoping, data modeling, and process designStrong experience integrating ServiceNow with HRIS/HCM platforms (Workday, SAP SuccessFactors, Oracle HCM, ADP) via REST/SOAP APIs, MID Server, or Integration HubSolid understanding of ServiceNow data model, application scoping, ACLs, and platform governanceConsulting & Soft SkillsDemonstrated experience in a senior client-facing consulting or architecture roleAbility to communicate complex technical concepts to both technical and non-technical audiencesExperience leading workshops, design reviews, and executive presentationsStrong documentation skills (solution design, HLD/LLD, architecture decisions)","datePosted":"2026-07-01T11:01:51.192Z","dateModified":"2026-07-01T11:01:51.192Z","hiringOrganization":{"@type":"Organization","name":"Nextgenpros","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Jose","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b32f09e1aa46a046fe9effe5"},"url":"https://jobsearcher.com/jobs/b32f09e1aa46a046fe9effe5"}}