{"schemaVersion":"jobsearcher.job.v1","id":"b3111debb58cb98aef2c4dfc","url":"https://jobsearcher.com/jobs/b3111debb58cb98aef2c4dfc","canonicalUrl":"https://jobsearcher.com/jobs/b3111debb58cb98aef2c4dfc","title":"Host/Hostess - CBK","description":"Job Summary/Overview\n\nThe Host is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service skills, and the ability to multitask contribute to the overall success of this position.\n\nEssential Duties and Responsibilities\n\nThe following statements describe the principal functions of this position and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in different functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nGreet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.\nManage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.\nLearn how to calculate and provide accurate wait times and keep guests informed of the status of their table.\nMaintain a clean and organized front-of-house area, including the host/hostess station and waiting area.\nCommunicate with servers and kitchen staff to ensure a smooth, coordinated, and fair seating process to ensure servers are not overwhelmed or under-seated.\nEscort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible.\nEngage with guests, anticipate their needs, and respond promptly to any inquiries or concerns.\nMaintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.\nHandle guest complaints or issues professionally or bring them to the manager when necessary.\nAssist in coordinating reservations and managing the wait list.\nCollaborate with the restaurant team to ensure exceptional customer service and satisfaction.\nMonitor and manage smooth and efficient table turnover.\nMonitor and assemble online to-go order and answer and process call-in orders accurately and ensure proper cashiering procedures and high level guest satisfaction.\nMaintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards.\nUphold high standards of cleanliness and hygiene throughout the restaurant\nPerform other duties as required\n\nQualifications (Education, Experience, Technical Skills)\n\nEducation and Experience:\n\nHigh Diploma or GED or an equivalent combination of education and experience.\nPrevious experience in a restaurant or customer service role is preferred but not required\n\nTechnical Requirements:\n\nEffective verbal and written communication skills\nEffectively present information to management, customers, and staff.\nAbility to add, subtract, multiply, and divide.\n\nSkills and Knowledge:\n\nAbility to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.\nStrong multitasking and time management abilities\nAbility to work under pressure while complying with all relevant legislation.\nKnowledge of food and beverage menus, including dietary restrictions and allergies\nExcellent customer service and communication skills\nCritical thinking skills\nBasic math skills for handling payments and calculating tips\nPhysical stamina to stand, walk, and carry trays for extended periods.\n\nPersonal Attributes\n\nSafety-minded\nProfessional and friendly (Even in challenging situations)\nSelf-motivated\nHonesty and integrity\nAttention to detail\nTeam-oriented/team player\nCommitment to diversity, equity, and inclusion\n\nReports to: Restaurant Manager or Facility General Manager\n\nCertifications and Licenses\n\nA valid Florida Driver's License with acceptable driving history is required\nSERV-SAFE certified","company":"Colen Built Development","rawCompany":"colen built development","city":"Ocala","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-09-11T10:51:12.345Z","occupations":[{"code":"35-9031.00","title":"Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop","slug":"hosts-and-hostesses-restaurant-lounge-and-coffee-shop"},{"code":"35-3031.00","title":"Waiters and Waitresses","slug":"waiters-and-waitresses"},{"code":"35-9011.00","title":"Dining Room and Cafeteria Attendants and Bartender Helpers","slug":"dining-room-and-cafeteria-attendants-and-bartender-helpers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Host/Hostess - CBK","description":"Job Summary/Overview\n\nThe Host is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, exceptional customer service skills, and the ability to multitask contribute to the overall success of this position.\n\nEssential Duties and Responsibilities\n\nThe following statements describe the principal functions of this position and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in different functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\nGreet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.\nManage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.\nLearn how to calculate and provide accurate wait times and keep guests informed of the status of their table.\nMaintain a clean and organized front-of-house area, including the host/hostess station and waiting area.\nCommunicate with servers and kitchen staff to ensure a smooth, coordinated, and fair seating process to ensure servers are not overwhelmed or under-seated.\nEscort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible.\nEngage with guests, anticipate their needs, and respond promptly to any inquiries or concerns.\nMaintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests.\nHandle guest complaints or issues professionally or bring them to the manager when necessary.\nAssist in coordinating reservations and managing the wait list.\nCollaborate with the restaurant team to ensure exceptional customer service and satisfaction.\nMonitor and manage smooth and efficient table turnover.\nMonitor and assemble online to-go order and answer and process call-in orders accurately and ensure proper cashiering procedures and high level guest satisfaction.\nMaintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards.\nUphold high standards of cleanliness and hygiene throughout the restaurant\nPerform other duties as required\n\nQualifications (Education, Experience, Technical Skills)\n\nEducation and Experience:\n\nHigh Diploma or GED or an equivalent combination of education and experience.\nPrevious experience in a restaurant or customer service role is preferred but not required\n\nTechnical Requirements:\n\nEffective verbal and written communication skills\nEffectively present information to management, customers, and staff.\nAbility to add, subtract, multiply, and divide.\n\nSkills and Knowledge:\n\nAbility to work flexible shifts, including days, evenings, nights, weekends, and holidays, as required.\nStrong multitasking and time management abilities\nAbility to work under pressure while complying with all relevant legislation.\nKnowledge of food and beverage menus, including dietary restrictions and allergies\nExcellent customer service and communication skills\nCritical thinking skills\nBasic math skills for handling payments and calculating tips\nPhysical stamina to stand, walk, and carry trays for extended periods.\n\nPersonal Attributes\n\nSafety-minded\nProfessional and friendly (Even in challenging situations)\nSelf-motivated\nHonesty and integrity\nAttention to detail\nTeam-oriented/team player\nCommitment to diversity, equity, and inclusion\n\nReports to: Restaurant Manager or Facility General Manager\n\nCertifications and Licenses\n\nA valid Florida Driver's License with acceptable driving history is required\nSERV-SAFE certified","datePosted":"2026-09-11T10:51:12.345Z","dateModified":"2026-09-11T10:51:12.345Z","hiringOrganization":{"@type":"Organization","name":"Colen Built Development","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ocala","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b3111debb58cb98aef2c4dfc"},"url":"https://jobsearcher.com/jobs/b3111debb58cb98aef2c4dfc"}}