Bilingual Front Office

Front Office CoordinatorWe are seeking a friendly, organized, and detail-oriented individual to join our team as the Front Office Coordinator at our speech and occupational therapy clinic in Cleveland, TX. This role is the first point of contact for patients and families, setting the tone for a welcoming and professional experience.Key Responsibilities:Greet patients and families with a warm, professional demeanorAnswer phones, schedule appointments, and manage the clinic calendarVerify insurance information, collect payments, and process billing detailsMaintain accurate patient records and ensure confidentiality of health informationCoordinate communication between therapists, patients, and caregiversAssist with administrative tasks such as filing, scanning, and data entryEnsure the front office and waiting area are clean, organized, and welcomingQualifications:BilingualStrong communication and customer service skillsHighly organized with attention to detailAbility to multitask and manage a fast-paced environmentProficiency with computers, scheduling software, and electronic medical records (preferred)Previous experience in a healthcare or therapy office setting is a plusThis position is ideal for someone who enjoys working with families, thrives in a team environment, and is passionate about supporting the care process for children and their development.