{"schemaVersion":"jobsearcher.job.v1","id":"b2b6fa6fccf88d61b8436b63","url":"https://jobsearcher.com/jobs/b2b6fa6fccf88d61b8436b63","canonicalUrl":"https://jobsearcher.com/jobs/b2b6fa6fccf88d61b8436b63","title":"IT Support Engineer","description":"We are seeking a Senior IT Support Engineer to provide white-glove IT support for C-suite executives, senior leadership, and executive assistants. This role requires exceptional customer service, executive presence, strong Apple/macOS expertise, conference room technology support, and enterprise Microsoft technologies. The ideal candidate will proactively resolve technical issues while ensuring minimal disruption to executive productivity.Required Skills5+ years of IT/Desktop Support experience2+ years supporting C-Level/VIP ExecutivesWindows Desktop SupportMicrosoft 365 (Teams, Outlook, OneDrive, SharePoint)Apple MDMConference Room & Boardroom AV SupportMobile Device Management (iOS & Android)VPN & Network TroubleshootingServiceNow or similar ITSM toolAsset & Inventory ManagementExecutive-level communication skillsPreferred SkillsMicrosoft Exchange AdministrationPowerShell ScriptingWindows Update for BusinessResponsibilitiesDeliver white-glove IT support to C-suite executives and executive assistants.Configure and troubleshoot Microsoft 365, Intune, Azure AD, and Active Directory.Manage executive conference rooms, Teams Rooms, Zoom Rooms, Cisco Webex, and AV technologies.Perform hardware/software installations, upgrades, and device deployments.Manage executive asset lifecycle, inventory, and refresh programs.Troubleshoot VPN, networking, printers, and remote access issues.Coordinate with L2/L3 support teams and vendors for issue resolution.Support executive meetings and provide onsite technical assistance.Participate in occasional travel and on-call support.J-18808-Ljbffr","company":"Prudent Technologies Consulting","rawCompany":"prudent technologies consulting","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-13T02:06:08.402Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Engineer","description":"We are seeking a Senior IT Support Engineer to provide white-glove IT support for C-suite executives, senior leadership, and executive assistants. This role requires exceptional customer service, executive presence, strong Apple/macOS expertise, conference room technology support, and enterprise Microsoft technologies. The ideal candidate will proactively resolve technical issues while ensuring minimal disruption to executive productivity.Required Skills5+ years of IT/Desktop Support experience2+ years supporting C-Level/VIP ExecutivesWindows Desktop SupportMicrosoft 365 (Teams, Outlook, OneDrive, SharePoint)Apple MDMConference Room & Boardroom AV SupportMobile Device Management (iOS & Android)VPN & Network TroubleshootingServiceNow or similar ITSM toolAsset & Inventory ManagementExecutive-level communication skillsPreferred SkillsMicrosoft Exchange AdministrationPowerShell ScriptingWindows Update for BusinessResponsibilitiesDeliver white-glove IT support to C-suite executives and executive assistants.Configure and troubleshoot Microsoft 365, Intune, Azure AD, and Active Directory.Manage executive conference rooms, Teams Rooms, Zoom Rooms, Cisco Webex, and AV technologies.Perform hardware/software installations, upgrades, and device deployments.Manage executive asset lifecycle, inventory, and refresh programs.Troubleshoot VPN, networking, printers, and remote access issues.Coordinate with L2/L3 support teams and vendors for issue resolution.Support executive meetings and provide onsite technical assistance.Participate in occasional travel and on-call support.J-18808-Ljbffr","datePosted":"2026-08-13T02:06:08.402Z","dateModified":"2026-08-13T02:06:08.402Z","hiringOrganization":{"@type":"Organization","name":"Prudent Technologies Consulting","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b2b6fa6fccf88d61b8436b63"},"url":"https://jobsearcher.com/jobs/b2b6fa6fccf88d61b8436b63"}}