{"schemaVersion":"jobsearcher.job.v1","id":"b27448524554da852c20f8b6","url":"https://jobsearcher.com/jobs/b27448524554da852c20f8b6","canonicalUrl":"https://jobsearcher.com/jobs/b27448524554da852c20f8b6","title":"Sales Support Representative","description":"Company Overview\nKey Code Media helps organizations create, collaborate, and communicate through professional AV, broadcast, and post-production technology. We design, integrate, and support systems for studios, classrooms, boardrooms, live production, and creative environments. Our team goes beyond the install—providing training, workflow optimization, and ongoing support that keeps clients productive long after deployment. Our commitment to excellence drives us to stay at the forefront of industry advancements.\nSummary\nThe Sales Support Representative plays a key role in supporting the sales team by managing administrative tasks, coordinating customer communication, and ensuring the smooth execution of the sales process. This position helps drive revenue growth by enabling the Account Manager to focus on relationship-building and closing opportunities.\nResponsibilities\nCoordinate and deliver proposals under tight deadlines, managing writing, editing, pricing, and overall development.\nIdentify bid opportunities and support submissions in collaboration with the bid management team.\nAssist Account Managers with the preparation and presentation of client proposals and quotes.\nBuild and maintain customer relationships by supporting quotes, renewals, and time-sensitive communications.\nCollaborate with the Sales Support team to efficiently execute deliverables.\nCreate and troubleshoot customer quotes, orders, and account issues.\nProvide sales reports, data insights, and support materials to the sales team.\nCommunicate critical information clearly and promptly to customers, vendors, and internal stakeholders.\nDevelop and format professional, client-ready proposals and documentation.\nSupport targeted sales strategies in partnership with Account Managers.\nStay current on product updates and ensure the sales team is informed.\nMonitor orders and customer requests to ensure timely service and accuracy.\nVerify order details with customers prior to submission to operations.\nIdentify process improvements and recommend enhancements.\nPerforms other duties as assigned.\nQualifications\nHigh school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred\nProficient in computer software systems including Office 365, MS Excel, and MS Teams\nWorking knowledge of customer relationship management software and data analysis. Experience in Acumatica or Connectwise would be a big plus!\nExcellent motivational skills and works will with a team but also able to work alone\nStrong communication and interpersonal skills and dedication to customer satisfaction\nExcellent time management and organizational skills and the ability to multitask and prioritize\nKnowledge of sales practices and the most efficient customer service techniques\nAbility to interpret sales metrics and perform data entry\nAbility to pay strong attention to detail\n**This role offers quarterly bonus incentives aligned with sales performance and company-defined metrics.\nJoin a collaborative, fast-paced team where your organizational skills directly support sales success. This role offers growth opportunities, performance-based rewards, and the chance to make a meaningful impact every day. If you’re motivated, detail-oriented, and ready to grow your career, we encourage you to apply.\nJob Type: Full-time\nPay: $60,000.00 - $70,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nVision insurance\nExperience:\nSales support: 2 years (Required)\nAbility to Commute:\nBurbank, CA 91502 (Required)\nWork Location: Hybrid remote in Burbank, CA 91502","company":"Key Code Media","rawCompany":"key code media","city":"Burbank","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-15T15:42:45.320Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"},{"code":"541840","title":"Media Representatives","slug":"media-representatives"},{"code":"523150","title":"Investment Banking and Securities Intermediation","slug":"investment-banking-and-securities-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales Support Representative","description":"Company Overview\nKey Code Media helps organizations create, collaborate, and communicate through professional AV, broadcast, and post-production technology. We design, integrate, and support systems for studios, classrooms, boardrooms, live production, and creative environments. Our team goes beyond the install—providing training, workflow optimization, and ongoing support that keeps clients productive long after deployment. Our commitment to excellence drives us to stay at the forefront of industry advancements.\nSummary\nThe Sales Support Representative plays a key role in supporting the sales team by managing administrative tasks, coordinating customer communication, and ensuring the smooth execution of the sales process. This position helps drive revenue growth by enabling the Account Manager to focus on relationship-building and closing opportunities.\nResponsibilities\nCoordinate and deliver proposals under tight deadlines, managing writing, editing, pricing, and overall development.\nIdentify bid opportunities and support submissions in collaboration with the bid management team.\nAssist Account Managers with the preparation and presentation of client proposals and quotes.\nBuild and maintain customer relationships by supporting quotes, renewals, and time-sensitive communications.\nCollaborate with the Sales Support team to efficiently execute deliverables.\nCreate and troubleshoot customer quotes, orders, and account issues.\nProvide sales reports, data insights, and support materials to the sales team.\nCommunicate critical information clearly and promptly to customers, vendors, and internal stakeholders.\nDevelop and format professional, client-ready proposals and documentation.\nSupport targeted sales strategies in partnership with Account Managers.\nStay current on product updates and ensure the sales team is informed.\nMonitor orders and customer requests to ensure timely service and accuracy.\nVerify order details with customers prior to submission to operations.\nIdentify process improvements and recommend enhancements.\nPerforms other duties as assigned.\nQualifications\nHigh school diploma is required but an Associate or bachelor's degree in Business, Marketing or related field is preferred\nProficient in computer software systems including Office 365, MS Excel, and MS Teams\nWorking knowledge of customer relationship management software and data analysis. Experience in Acumatica or Connectwise would be a big plus!\nExcellent motivational skills and works will with a team but also able to work alone\nStrong communication and interpersonal skills and dedication to customer satisfaction\nExcellent time management and organizational skills and the ability to multitask and prioritize\nKnowledge of sales practices and the most efficient customer service techniques\nAbility to interpret sales metrics and perform data entry\nAbility to pay strong attention to detail\n**This role offers quarterly bonus incentives aligned with sales performance and company-defined metrics.\nJoin a collaborative, fast-paced team where your organizational skills directly support sales success. This role offers growth opportunities, performance-based rewards, and the chance to make a meaningful impact every day. If you’re motivated, detail-oriented, and ready to grow your career, we encourage you to apply.\nJob Type: Full-time\nPay: $60,000.00 - $70,000.00 per year\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nVision insurance\nExperience:\nSales support: 2 years (Required)\nAbility to Commute:\nBurbank, CA 91502 (Required)\nWork Location: Hybrid remote in Burbank, CA 91502","datePosted":"2026-07-15T15:42:45.320Z","dateModified":"2026-07-15T15:42:45.320Z","hiringOrganization":{"@type":"Organization","name":"Key Code Media","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Burbank","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b27448524554da852c20f8b6"},"url":"https://jobsearcher.com/jobs/b27448524554da852c20f8b6"}}