Business Onboarding Manager

Business Client Onboarding & Growth ManagerLumo Wallet LLCAbout Lumo Wallet LLCLumo Wallet LLC is a Wyoming-based fintech company developing a next-generation digital asset ecosystem designed to bridge the gap between cryptocurrency and everyday financial use.Built around the principles of self-custody, security, accessibility, and financial freedom, Lumo Wallet empowers individuals and businesses to manage, spend, and utilize digital assets through a single unified platform. Unlike traditional custodial solutions, Lumo Wallet gives users full control over their funds and private keys, ensuring that ownership remains in the hands of the user.The Lumo ecosystem combines a multi-chain self-custody wallet, crypto-powered payment solutions, digital debit card services, merchant tools, business payment infrastructure, and AI-powered insights through PulseAI. The platform is designed to make digital assets practical for everyday transactions while maintaining a strong focus on user control and security.For businesses, Lumo Wallet offers merchant payment solutions, business wallets, payment plugins, and future point-of-sale technology designed to help businesses accept digital asset payments and participate in the growing digital economy.Our mission is to accelerate digital asset adoption by creating products that are secure, easy to use, and accessible worldwide.⸻Position OverviewLumo Wallet is seeking a highly motivated Business Client Onboarding & Growth Manager to help drive merchant acquisition, business partnerships, and customer onboarding.This is a hybrid role that combines business development, sales, relationship management, and onboarding. The successful candidate will be responsible for identifying new business opportunities, engaging prospective clients, guiding them through onboarding, and supporting their ongoing success within the Lumo ecosystem.This position is ideal for someone who enjoys building relationships, generating new opportunities, and helping businesses adopt innovative financial technologies.⸻Key ResponsibilitiesBusiness Development• Identify and engage potential business clients and merchants• Generate new leads through LinkedIn, social media platforms, online communities, forums, networking events, referrals, and direct outreach• Build and maintain a pipeline of prospective clients• Conduct product demonstrations and presentations to potential customers• Develop relationships with business owners, decision-makers, and strategic partners• Actively contribute to merchant growth and business adoption targetsClient Onboarding• Guide businesses through the complete onboarding process• Assist clients with account setup and product activation• Ensure all onboarding requirements are completed accurately and efficiently• Coordinate with compliance and support teams to facilitate smooth onboarding• Provide ongoing support during the initial adoption phaseClient Relationship Management• Maintain strong relationships with business clients• Act as the primary point of contact during onboarding• Gather customer feedback and relay insights to internal teams• Support client retention and long-term growth initiatives⸻ExpectationsThe successful candidate will be expected to:• Consistently generate qualified business leads• Actively approach and engage prospective merchants and business clients• Meet monthly onboarding and growth targets• Represent the Lumo Wallet brand professionally across all communication channels• Maintain accurate records of leads, conversations, and onboarding activities• Work independently while collaborating effectively with internal teams• Contribute ideas and strategies to help expand Lumo’s business ecosystem• Stay informed about fintech, payments, cryptocurrency, and industry developmentsThis is a performance-focused role where success will be measured by client acquisition, onboarding completion rates, merchant activation, and overall business growth contributions.⸻Requirements• Previous experience in business development, sales, partnerships, account management, onboarding, or customer success• Excellent communication and interpersonal skills• Strong organisational and time-management abilities• Ability to work independently in a remote environment• Confident presenting products and services to prospective clients• Results-driven mindset with a proactive approach to generating opportunities• Experience in fintech, payments, SaaS, crypto, banking, or financial services is advantageous but not required⸻What We Offer• Competitive base salary• Performance-based commission structure• Fully remote position• Flexible working environment• Career development opportunities within a rapidly growing fintech company• Opportunity to play a key role in the growth and expansion of Lumo Wallet⸻Application ProcessInterested candidates should submit their CV and a brief introduction outlining their relevant experience and why they would be a good fit for the role.Applications should be sent to:📧 thomas.rowlands@mylumoapp.io🌐 www.mylumoapp.ioLumo Wallet LLC is an equal opportunity employer and welcomes applications from candidates of all backgrounds and locations.