{"schemaVersion":"jobsearcher.job.v1","id":"b24a2d773e6d6edb2edfef12","url":"https://jobsearcher.com/jobs/b24a2d773e6d6edb2edfef12","canonicalUrl":"https://jobsearcher.com/jobs/b24a2d773e6d6edb2edfef12","title":"Audio Visual Engineer","description":"Job Description:\nKey Responsibilities:\nInstall, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.\nWorking knowledge of video infrastructure and endpoint equipment, including the configuration and operation of Cisco CUCM , Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Poly Cloud CVI, Microsoft Teams Rooms, and Poly Endpoints.\nUnderstanding and troubleshooting Crestron, Bi-Amp, Extron, and 30-channel digital mixers for live sound production, Vaddio type video switchers and digital camera equipment, Clear Com type audio devices, multi-channel lighting board including lighting presets, PowerPoint, VLC player, PC hardware, and various cables, extenders, video and audio peripherals from Shure, Netgear, QSC, Epson, and Samsung.\nAdvanced technical knowledge of setup, installation, troubleshooting, and connection of audio-visual equipment including cameras, microphones, projectors, and monitors.\nSchedule, setup, and disconnect video conferences for internal and external meetings.\nProvide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information while working with cross-functional teams.\nUtilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.\nFollow defined processes and ensure adherence by the team.\nTroubleshoot and resolve video conferencing and event service incidents, including RMAs, and hardware/software issues.\nMaintain currency and provide recommendations for new technologies.\nWork with 3rd party vendors to troubleshoot issues and perform root cause analysis.\nProcess service requests within the Video and Event Services area.\nAdhere to SLAs and maintain maximum uptime for the video conferencing environment and event services.\nStrong written and verbal communication skills with the ability to communicate clearly and professionally with end users, the IT Video Team, Executives, and IT management.\nCollaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.\nCreate internal and end-user documentation for supported architecture and operations.\nProduce Run of Show documents, attendance reports, IT equipment readiness checklist, and other items for the Audio Video production team.\nConduct equipment audits, as necessary.\nMust be a self-starter with the ability to work independently and as part of a team.\nManage multiple deadlines and prioritize projects accordingly.\nMentor/training team members.\nExtensive experience with MS Office including Visio.\nPreferred Experience:\nBachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.\nTypically has 8+ years of related work experience.\nExperienced in A/V Design, budget, and project management.\nExperience with Zoom Webinar, Qumu, Zoom Meetings, Teams Meetings, and other industry-standard meeting platforms.\nBasic understanding of networking and network protocols.\nUnderstanding of eCDN management and other enterprise video collaboration products and services.\n\n#J-18808-Ljbffr","company":"TechDigital Group","rawCompany":"techdigital group","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-09T03:26:15.443Z","occupations":[{"code":"27-4011.00","title":"Audio and Video Technicians","slug":"audio-and-video-technicians"},{"code":"49-2097.00","title":"Audiovisual Equipment Installers and Repairers","slug":"audiovisual-equipment-installers-and-repairers"},{"code":"27-4099.00","title":"Media and Communication Equipment Workers, All Other","slug":"media-and-communication-equipment-workers-all-other"}],"industries":[{"code":"512191","title":"Teleproduction and Other Postproduction Services","slug":"teleproduction-and-other-postproduction-services"},{"code":"561920","title":"Convention and Trade Show Organizers","slug":"convention-and-trade-show-organizers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Audio Visual Engineer","description":"Job Description:\nKey Responsibilities:\nInstall, configure, operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.\nWorking knowledge of video infrastructure and endpoint equipment, including the configuration and operation of Cisco CUCM , Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Poly Cloud CVI, Microsoft Teams Rooms, and Poly Endpoints.\nUnderstanding and troubleshooting Crestron, Bi-Amp, Extron, and 30-channel digital mixers for live sound production, Vaddio type video switchers and digital camera equipment, Clear Com type audio devices, multi-channel lighting board including lighting presets, PowerPoint, VLC player, PC hardware, and various cables, extenders, video and audio peripherals from Shure, Netgear, QSC, Epson, and Samsung.\nAdvanced technical knowledge of setup, installation, troubleshooting, and connection of audio-visual equipment including cameras, microphones, projectors, and monitors.\nSchedule, setup, and disconnect video conferences for internal and external meetings.\nProvide video conferencing event planning production packets consisting of logistics, test plans, configuration drawings, and other necessary information while working with cross-functional teams.\nUtilize the existing management-tracking tool ServiceNow for all related incident tracking, service tickets, and change requests.\nFollow defined processes and ensure adherence by the team.\nTroubleshoot and resolve video conferencing and event service incidents, including RMAs, and hardware/software issues.\nMaintain currency and provide recommendations for new technologies.\nWork with 3rd party vendors to troubleshoot issues and perform root cause analysis.\nProcess service requests within the Video and Event Services area.\nAdhere to SLAs and maintain maximum uptime for the video conferencing environment and event services.\nStrong written and verbal communication skills with the ability to communicate clearly and professionally with end users, the IT Video Team, Executives, and IT management.\nCollaborate with operations and support teams to provide direction/support, streamline processes, improve efficiencies, and enhance the overall user experience.\nCreate internal and end-user documentation for supported architecture and operations.\nProduce Run of Show documents, attendance reports, IT equipment readiness checklist, and other items for the Audio Video production team.\nConduct equipment audits, as necessary.\nMust be a self-starter with the ability to work independently and as part of a team.\nManage multiple deadlines and prioritize projects accordingly.\nMentor/training team members.\nExtensive experience with MS Office including Visio.\nPreferred Experience:\nBachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.\nTypically has 8+ years of related work experience.\nExperienced in A/V Design, budget, and project management.\nExperience with Zoom Webinar, Qumu, Zoom Meetings, Teams Meetings, and other industry-standard meeting platforms.\nBasic understanding of networking and network protocols.\nUnderstanding of eCDN management and other enterprise video collaboration products and services.\n\n#J-18808-Ljbffr","datePosted":"2026-07-09T03:26:15.443Z","dateModified":"2026-07-09T03:26:15.443Z","hiringOrganization":{"@type":"Organization","name":"TechDigital Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b24a2d773e6d6edb2edfef12"},"url":"https://jobsearcher.com/jobs/b24a2d773e6d6edb2edfef12"}}