{"schemaVersion":"jobsearcher.job.v1","id":"b23f87002e88a4ec7a9e6f68","url":"https://jobsearcher.com/jobs/b23f87002e88a4ec7a9e6f68","canonicalUrl":"https://jobsearcher.com/jobs/b23f87002e88a4ec7a9e6f68","title":"Client Services Coordinator","description":"Job Description\n\nClient Services Coordinator\r\nLocation Guardian HQ South Hackensack, New Jersey\r\nReports to Director of Client OperationsGuardian operates with a client-first, execution-driven model built on clear ownership, disciplined handoffs, and operational rigor. Our clients trust Guardian with sensitive time-critical and technically complex work, including data erasure, data center decommissioning, and large-scale IT asset disposition projects. That trust depends on precision coordination, responsive communication, and disciplined follow-through across every phase of execution.\r\nAs a Client Services Coordinator you sit at the center of that execution.\r\nYou are responsible for coordinating complex field projects that span multiple technicians, locations, timelines, and service types. You work closely with the Field Support team and field technicians to ensure projects are properly planned, staffed, communicated, and executed. You keep work moving, surface risk early, and ensure projects close cleanly.\r\nThe Opportunity\r\nAt Guardian\r\nClient Operations owns client outcomes\r\nField (Execution) Operations owns onsite delivery\r\nProject Coordination ensures complex work executes without friction\r\nYour role exists to manage complexity. Data erasure and data center projects require tight sequencing, accurate documentation, technician readiness, and constant communication. You are responsible for keeping all moving parts aligned from pre-project planning through final closeout.\r\nThis role is designed for a coordinator who has moved beyond basic scheduling and is ready to own multi-day, multi-site, or multi-technician projects with real operational risk and client visibility.\r\nWhat You Will Do\r\nCoordinate Complex ITAD ProjectsPlan and coordinate data erasure, data center decommissioning, and other advanced ITAD services. Confirm scope timelines, staffing requirements, travel needs, and dependencies before work begins.Partner With Field Support and TechniciansWork directly with Field Support and field technicians to ensure alignment and clarity on readiness. Confirm technician assignments, travel plans, access requirements, equipment needs, and job sequencing.Manage Project CommunicationServe as a central point of coordination for internal stakeholders and select client communications. Provide clear updates, manage changes, and escalate risks before they impact delivery.Track Progress and Resolve IssuesMonitor active projects for timing gaps, documentation issues, or execution risk. Resolve what is within scope and escalate issues quickly when intervention is required.Support Documentation and CloseoutEnsure chain-of-custody records, certificates of data destruction, asset inventories, and project documentation are complete, accurate, and submitted on time. Prepare projects for clean closeout and billing.Maintain System AccuracyKeep ERP, CRM, and project tracking tools accurate and current. Complex projects fail when data is wrong. Your role prevents that.What You Will Not Be Doing\r\nThis role is intentionally focused on coordination and execution.\r\nYou will not be:\r\nManaging employees or contractors\r\nNegotiating pricing contracts or scope\r\nRedesigning company-wide processes\r\nOwning strategic account relationships\r\nClear role boundaries allow strong execution and accountability.\r\nWhy You’ll Love Working Here\r\nHealth & Dental Benefits\r\nCompany-Paid Life, Disability & AD&D Insurance\r\nPTO\r\n401(k) with Company Match\r\nCareer Development & Training – we invest in your growth!\r\nBe the face of Guardian Data, delivering exceptional service to clients\r\nExposure to advanced ITAD services and high-trust client work\r\nA role with real responsibility and visible impact\r\nWho You Are\r\nA Structured and Detail-Focused Coordinator\r\nYou are comfortable managing complex moving parts and do not lose control when timelines tighten or variables change.\r\nA Calm and Direct Communicator\r\nYou communicate clearly with technicians, leaders, and clients. You surface issues early and do not hide problems.\r\nAn Operator Who Thrives on Accountability\r\nYou understand that execution quality matters and that small misses compound quickly in high-risk environments.\r\nWhat You Bring\r\nExperience coordinating projects in operations, logistics, field services, or technical environments\r\nComfort working with field teams' schedules and travel coordination\r\nStrong written and verbal communication skills\r\nAbility to manage multiple active projects simultaneously\r\nWillingness to travel up to 25% as project needs require\r\nBonus exposure to IT services, data center environments or data handling workflows\r\nSchedule and Compensation\r\nFull-time role based out of Guardian HQ\r\nMonday through Friday standard business hours with flexibility based on project needs\r\nSalary range $25-$29/ hour, based on experience\r\nThis role is ideal for someone who wants to sit at the center of real operational complexity and be trusted with work that cannot fail quietly.","company":"Guardian Data","rawCompany":"guardian data","city":"Hackensack","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-07-04T01:09:31.781Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"55-3015.00","title":"Command and Control Center Specialists","slug":"command-and-control-center-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Coordinator","description":"Job Description\n\nClient Services Coordinator\r\nLocation Guardian HQ South Hackensack, New Jersey\r\nReports to Director of Client OperationsGuardian operates with a client-first, execution-driven model built on clear ownership, disciplined handoffs, and operational rigor. Our clients trust Guardian with sensitive time-critical and technically complex work, including data erasure, data center decommissioning, and large-scale IT asset disposition projects. That trust depends on precision coordination, responsive communication, and disciplined follow-through across every phase of execution.\r\nAs a Client Services Coordinator you sit at the center of that execution.\r\nYou are responsible for coordinating complex field projects that span multiple technicians, locations, timelines, and service types. You work closely with the Field Support team and field technicians to ensure projects are properly planned, staffed, communicated, and executed. You keep work moving, surface risk early, and ensure projects close cleanly.\r\nThe Opportunity\r\nAt Guardian\r\nClient Operations owns client outcomes\r\nField (Execution) Operations owns onsite delivery\r\nProject Coordination ensures complex work executes without friction\r\nYour role exists to manage complexity. Data erasure and data center projects require tight sequencing, accurate documentation, technician readiness, and constant communication. You are responsible for keeping all moving parts aligned from pre-project planning through final closeout.\r\nThis role is designed for a coordinator who has moved beyond basic scheduling and is ready to own multi-day, multi-site, or multi-technician projects with real operational risk and client visibility.\r\nWhat You Will Do\r\nCoordinate Complex ITAD ProjectsPlan and coordinate data erasure, data center decommissioning, and other advanced ITAD services. Confirm scope timelines, staffing requirements, travel needs, and dependencies before work begins.Partner With Field Support and TechniciansWork directly with Field Support and field technicians to ensure alignment and clarity on readiness. Confirm technician assignments, travel plans, access requirements, equipment needs, and job sequencing.Manage Project CommunicationServe as a central point of coordination for internal stakeholders and select client communications. Provide clear updates, manage changes, and escalate risks before they impact delivery.Track Progress and Resolve IssuesMonitor active projects for timing gaps, documentation issues, or execution risk. Resolve what is within scope and escalate issues quickly when intervention is required.Support Documentation and CloseoutEnsure chain-of-custody records, certificates of data destruction, asset inventories, and project documentation are complete, accurate, and submitted on time. Prepare projects for clean closeout and billing.Maintain System AccuracyKeep ERP, CRM, and project tracking tools accurate and current. Complex projects fail when data is wrong. Your role prevents that.What You Will Not Be Doing\r\nThis role is intentionally focused on coordination and execution.\r\nYou will not be:\r\nManaging employees or contractors\r\nNegotiating pricing contracts or scope\r\nRedesigning company-wide processes\r\nOwning strategic account relationships\r\nClear role boundaries allow strong execution and accountability.\r\nWhy You’ll Love Working Here\r\nHealth & Dental Benefits\r\nCompany-Paid Life, Disability & AD&D Insurance\r\nPTO\r\n401(k) with Company Match\r\nCareer Development & Training – we invest in your growth!\r\nBe the face of Guardian Data, delivering exceptional service to clients\r\nExposure to advanced ITAD services and high-trust client work\r\nA role with real responsibility and visible impact\r\nWho You Are\r\nA Structured and Detail-Focused Coordinator\r\nYou are comfortable managing complex moving parts and do not lose control when timelines tighten or variables change.\r\nA Calm and Direct Communicator\r\nYou communicate clearly with technicians, leaders, and clients. You surface issues early and do not hide problems.\r\nAn Operator Who Thrives on Accountability\r\nYou understand that execution quality matters and that small misses compound quickly in high-risk environments.\r\nWhat You Bring\r\nExperience coordinating projects in operations, logistics, field services, or technical environments\r\nComfort working with field teams' schedules and travel coordination\r\nStrong written and verbal communication skills\r\nAbility to manage multiple active projects simultaneously\r\nWillingness to travel up to 25% as project needs require\r\nBonus exposure to IT services, data center environments or data handling workflows\r\nSchedule and Compensation\r\nFull-time role based out of Guardian HQ\r\nMonday through Friday standard business hours with flexibility based on project needs\r\nSalary range $25-$29/ hour, based on experience\r\nThis role is ideal for someone who wants to sit at the center of real operational complexity and be trusted with work that cannot fail quietly.","datePosted":"2026-07-04T01:09:31.781Z","dateModified":"2026-07-04T01:09:31.781Z","hiringOrganization":{"@type":"Organization","name":"Guardian Data","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hackensack","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b23f87002e88a4ec7a9e6f68"},"url":"https://jobsearcher.com/jobs/b23f87002e88a4ec7a9e6f68"}}