{"schemaVersion":"jobsearcher.job.v1","id":"b16aa0b78f2b4e5bfff0ece0","url":"https://jobsearcher.com/jobs/b16aa0b78f2b4e5bfff0ece0","canonicalUrl":"https://jobsearcher.com/jobs/b16aa0b78f2b4e5bfff0ece0","title":"Customer Support Representative","description":"Customer Support RepresentativeAstor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.Roles and ResponsibilitiesAnswer customer product questions, assist with orders, track returns, accept payments for online productsDocument customer interactions in a tracking systemHandle fax, e-mail and phone inquiriesTrack calls and service requestsEscalate problem calls to other service providersOccasional warehouse product management supportPerform other tasks as assignedAt least 6 months of customer interaction experiencePhone sales or support experience is preferredExperience working in an office setting using fax, e-mail and phones preferredExperience providing support to end users on web site navigation idealExcellent customer service and phone etiquette skills requiredExcellent communications and interpersonal skills requiredAstor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.Some of our competitive benefits includeGenerous Paid Time Off (PTO) and all Federal Holidays offComprehensive Health and Dental Insurance CoverageRetirement Savings PlanPre-Tax Benefit ProgramsWellness and Work-Life SupportProfessional DevelopmentPerformance and Referral BonusesLife and Disability Insurance","company":"Systems Integration Development","rawCompany":"systems integration development","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-05-21T04:54:08.022Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Support Representative","description":"Customer Support RepresentativeAstor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Customer Support Representative. This is a full-time benefitted onsite position (5 days a week) based in the Lakewood, CO area.Roles and ResponsibilitiesAnswer customer product questions, assist with orders, track returns, accept payments for online productsDocument customer interactions in a tracking systemHandle fax, e-mail and phone inquiriesTrack calls and service requestsEscalate problem calls to other service providersOccasional warehouse product management supportPerform other tasks as assignedAt least 6 months of customer interaction experiencePhone sales or support experience is preferredExperience working in an office setting using fax, e-mail and phones preferredExperience providing support to end users on web site navigation idealExcellent customer service and phone etiquette skills requiredExcellent communications and interpersonal skills requiredAstor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.Some of our competitive benefits includeGenerous Paid Time Off (PTO) and all Federal Holidays offComprehensive Health and Dental Insurance CoverageRetirement Savings PlanPre-Tax Benefit ProgramsWellness and Work-Life SupportProfessional DevelopmentPerformance and Referral BonusesLife and Disability Insurance","datePosted":"2026-05-21T04:54:08.022Z","dateModified":"2026-05-21T04:54:08.022Z","hiringOrganization":{"@type":"Organization","name":"Systems Integration Development","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b16aa0b78f2b4e5bfff0ece0"},"url":"https://jobsearcher.com/jobs/b16aa0b78f2b4e5bfff0ece0"}}