Sales and Operations Associate

ROSEARKSales and Operations AssociateCompany DescriptionFor over 20 years, Roseark has been innovating the luxury jewelry experience. We specialize in custom design and bring together an extraordinary collection of designers from around the globe. Having built a reputation for show stopping designs, Roseark is a favorite of celebs, media and clients.Role DescriptionThis is a full time on-site role for a sales and operations associate. This role will maintain client satisfaction and offer the highest level of customer service. This role will be responsible for developing new business as we open a new location to further our imprint on Los Angeles. We are looking for someone passionate about fine jewelry that wants to develop and grow with the company.ResponsibilitiesClient outreach - finding innovative ways to create repeat business, daily outreach utilizing text, phone and email to stay in touchBe an ambassador for the brand to build relationships in a new neighborhoodCross functional collaboration with team members to develop product knowledge, share information that will lead to the success of the companyInventory control and daily operational tasks that require attention to detail and strong communication skillsAdminInventory swaps, RTV’s, sending out packagesMaintaining an organized client databaseResponding to emails in a timely mannerUse of Mac products knowledge of web and e-commerce platformsQualificationsSales experience with fine jewelry and/or in a luxury environment preferred Excellent interpersonal skills and communication abilitiesAble to deliver exceptional customer service in a fast paced environmentDemonstrate ability to maintain relationships with clients, providing industry-specific knowledge of high-end jewelry offeringsPossessing personal style and fashion knowledgeDetail orientedTech savvy