Carrier Development Specialist
Company Description: Headquartered in New Jersey, our client is a fully integrated North American supply chain solutions provider. Privately held since 1932, they generate over $3.7 billion annually and employ 17,000+ associates. Guided by their Company values of family, integrity, safety, customers, teamwork, and social responsibility, they empower employees, embrace innovation, and deliver customer-focused logistics solutions. They offer a wide range of services, including dedicated transportation, warehousing and distribution, port services, integrated logistics, industrial real estate, and more.Job Title: Carrier Development SpecialistJob Type: Full-time; On-siteResponsibilities:• Carrier Development o Exercise independent judgment in researching, analyzing, and selecting carrier partners aligned with procurement standards and strategic objectives.o Approve and onboard carriers, ensuring compliance with NFI’squalification and risk requirements, with authority to manage,and offboard carriers that do not meet standards.o Develop & maintain a pipeline of targeted carriers that fits theideal carrier profile and will offer value to our long-term strategy.o Manage carrier mix and capacity allocation to support networkoptimization and profitability.o Manage carrier performance by reviewing market trends,performance analytics / KPIs, and customer demand forecasts.o Negotiate contractual and spot rates within defined margin andprofitability thresholds.o Meet with carriers to develop their performance based oncontinuing needs, as well as to better understand and effectuatethe synergy with the Brokerage.• Carrier Operationso Own daily operational decisions regarding carrier assignments,load coverage strategies, and margin optimization.o Use data driven insights on lane and rate trends to optimizecarrier placement and support customer growth initiatives withsales and account management.o Analyze lane performance, service failures, and carrier scorecards;make recommendations and decisions to enhance service andprofitability.o Contribute to Quarterly Business Reviews and performanceanalyses with key carriers; support the management of correctiveactions as needed.o Identify process improvements and lead operational initiativesthat enhance carrier engagement, automation, and efficiency.o Exercise discretion in resolving service, compliance, orperformance disputes with carriers and internal teams.o Champion process improvements, automation tools, andcontinuous learning culture.o Uphold NFI’s service, compliance, and safety standards across allcarrier interactions• Carrier Trainingo Serve as a subject matter expert and operational advisor to sales,account management, and operations on capacity strategy andcarrier market conditions.o Mentor junior capacity and brokerage staff, setting best practicesfor carrier sourcing, negotiation, and relationship management.o Participate in budget planning, capacity forecasting, and marginimprovement strategies for the brokerage division.o Represent the Brokerage in carrier and industryExperience:• Bachelor’s Degree required (Business, Supply Chain, or related fieldpreferred).• 3–5+ years of experience in transportation brokerage, carriermanagement, or logistics operations, preferred working with domestictruckload providers.• Demonstrated experience in rate negotiation, margin management,and carrier sourcing strategy.• Individual commitment towards sharpening existing or acquiring newskills as required by demands of the business or customers.• Market knowledge of truckload lanes and rates.• Excellent customer relationship building and account managementskills.• Strong analytical, financial acumen, and decision-making skills.• Proficient in TMS, Excel, and analytics/reporting tools used in brokerageservices.• Excellent communication, relationship management, and problemsolving.
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