Clinical Counselor, Employee Assistance Program
Job Description:Acts as a top-level specialist to provide counseling and informational services to members Coordinates resources to support optimal care and lifestyle management services Implements system to assess member's clinical needs and applies appropriate clinical tools to identify and provide services Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members Maintains accurate and complete documentation of required information that meets risk management and regulatory requirements Requirements:1+ years of crisis intervention experience required Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist 24x7x365 call center coverage needed, holiday coverage may be required Experience in facilitating patient/client positive behavior change Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred Benefits:medical, dental, and vision coverage paid time off retirement savings options wellness programs other resources, based on eligibility