Insurance Account Representative - State Farm Agent Team Member

Benefits: salary plus bonus Company lunches Work with an experienced agency; +70 years Strong and supportive company culture Pet friendly Opportunity to grow into an agency owner Opportunity for advancement Paid time off Training & development Free food & snacks 401(k) matching Profit sharing ROLE DESCRIPTION: Join Diane Newman's State Farm Agency and Make a Difference! Step into a dynamic and rewarding role where you’ll play a vital part in connecting with and supporting our valued clients. Your responsibilities will include: Building Strong Client Relationships: Develop meaningful connections by truly understanding each client’s unique needs, concerns, and preferences, ensuring they feel heard, valued, and supported every step of the way. Serving as a Trusted Liaison: Be the essential link between our customers and the agency, effectively communicating client needs to help align expectations and deliver outstanding service. Engaging in Impactful Conversations: Dive deep into personalized discussions to uncover individual circumstances, enabling you to craft tailored insurance solutions that boost satisfaction and loyalty. Driving Agency Growth: Your dedication to nurturing client relationships directly fuels the agency’s success, encouraging retention and inspiring referrals that expand our community. Enhancing Lives Through Personalized Service: By offering customized insurance options, you contribute to the security and peace of mind of every client, making a real difference in their lives. This role offers a unique opportunity to advance your career while positively impacting your community. If you are an attentive listener, personable, and sales-driven, we would love to welcome you to our team! RESPONSIBILITIES: Educate and Empower Clients: Share clear, insightful information about our diverse insurance products and services to help clients make informed decisions that best protect their future. Guide Clients Seamlessly: Support clients through every step of policy applications and renewals, ensuring a smooth and hassle-free experience. Deliver Exceptional Support: Respond promptly and thoughtfully to client inquiries, providing reliable answers and personalized assistance whenever needed. Ensure Precise Record-Keeping: Maintain meticulous and up-to-date records of all client interactions to guarantee consistent, high-quality service and follow-up. QUALIFICATIONS: 1 year of experience doing in person office work is required. Strong communication and interpersonal skills. Multilingual speakers are encouraged to apply. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Life/Health and Property/Casualty license preferred. Company Culture We are a small local company with powerhouse support. Our customer relationships go back generations, with 2 generations of professionals totaling over 60 years of licensed experience here in the office.