{"schemaVersion":"jobsearcher.job.v1","id":"b0b98cd2e180f79cd94c2fb9","url":"https://jobsearcher.com/jobs/b0b98cd2e180f79cd94c2fb9","canonicalUrl":"https://jobsearcher.com/jobs/b0b98cd2e180f79cd94c2fb9","title":"Customer Solutions Engineer – Payments","description":"About Zuora\nAt Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.\nWe've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.\n\nThe Opportunity\nAs a Customer Solutions Engineer – Payments, you will partner closely with Account Executives to help customers modernize their payment strategies. You'll engage with technical and business stakeholders to understand their payment architecture, identify opportunities for improvement, and demonstrate how Zuora can help optimize payment performance while reducing complexity.\nThis is a highly consultative role requiring deep expertise in enterprise payments and the ability to connect technical capabilities to measurable business outcomes.\nServe as Zuora's payments subject matter expert throughout the sales cycle.\nPartner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers.\nLead discovery sessions focused on payment architecture, gateway strategy, authorization performance, global expansion, and operational efficiency.\nDesign solution architectures that support flexible payment ecosystems across multiple payment providers, gateways, processors, and payment methods.\nDeliver compelling technical presentations, demonstrations, workshops, and architecture reviews tailored to executive, business, and technical audiences.\nAdvise customers on best practices for payment orchestration, intelligent routing, payment optimization, tokenization, payment resilience, and global payment acceptance.\nCollaborate with Product Management, Product Marketing, Partnerships, and Engineering to represent customer requirements and influence future product capabilities.\nDevelop reusable solution assets, reference architectures, and technical enablement materials to scale payments expertise across the organization.\nSupport strategic RFPs, proof-of-concepts, and complex enterprise evaluations.\nAbout You\nRequired Qualifications\n5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software.\nDeep domain expertise in enterprise payments gained through experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company.\nStrong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale.\nExperience designing and discussing complex payment architectures for enterprise high volume B2C / B2SMB customers.\nKnowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience.\nFamiliarity with REST APIs, webhooks, and modern integration patterns.\nOutstanding presentation, communication, and customer-facing consulting skills.\nAbility to translate complex technical concepts into clear business value for executive audiences.\nPreferred Qualifications\nExperience supporting global enterprise customers across multiple industries.\nKnowledge of subscription business models and recurring billing.\nExperience integrating payments with billing, ERP, CRM, or commerce platforms.\nFamiliarity with PCI DSS, PSD2/SCA, and global payment regulations.\nExperience working with SaaS platforms and cloud-based enterprise applications.\nAbout the Team\nYou'll play a key role in shaping how enterprise businesses modernize their payment infrastructure while working alongside industry-leading teams in monetization, billing, and finance. As payment strategies continue to evolve, you'll help customers unlock new opportunities to improve revenue performance, expand globally, and deliver exceptional customer experiences.\n\nBenefits\nZuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:\nCompetitive compensation, variable bonus and performance-based reward opportunities, and retirement programs\nMedical, dental, and vision insurance\nGenerous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break\nPaid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)\nLearning & development stipend to support ongoing growth\nOpportunities to volunteer and give back, including charitable donation matching where available\nMental wellbeing resources and support\nBenefits may vary by location; details will be shared during the interview process\n#ZEOLife at Zuora\nZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:\nCollaborate deeply across teams and regions\nLearn constantly and iterate often\nBuild an inclusive, high-performance culture where people feel inspired, connected, and valued\nOur Commitment to an Inclusive Workplace\nThink, be and do you.\nAt Zuora, different perspectives, experiences, and contributions matter — everyone counts.\nZuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.\n\nCompensation\nThe OTE range for this role is $124,375 - $251,160. OTE includes base salary and target variable compensation. A candidate's final OTE will be determined based on factors including qualifications, relevant experience, job-related knowledge, specific skills, location, internal equity, and budget.","company":"Zuora","rawCompany":"zuora","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-03T18:12:44.174Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Solutions Engineer – Payments","description":"About Zuora\nAt Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.\nWe've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.\n\nThe Opportunity\nAs a Customer Solutions Engineer – Payments, you will partner closely with Account Executives to help customers modernize their payment strategies. You'll engage with technical and business stakeholders to understand their payment architecture, identify opportunities for improvement, and demonstrate how Zuora can help optimize payment performance while reducing complexity.\nThis is a highly consultative role requiring deep expertise in enterprise payments and the ability to connect technical capabilities to measurable business outcomes.\nServe as Zuora's payments subject matter expert throughout the sales cycle.\nPartner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers.\nLead discovery sessions focused on payment architecture, gateway strategy, authorization performance, global expansion, and operational efficiency.\nDesign solution architectures that support flexible payment ecosystems across multiple payment providers, gateways, processors, and payment methods.\nDeliver compelling technical presentations, demonstrations, workshops, and architecture reviews tailored to executive, business, and technical audiences.\nAdvise customers on best practices for payment orchestration, intelligent routing, payment optimization, tokenization, payment resilience, and global payment acceptance.\nCollaborate with Product Management, Product Marketing, Partnerships, and Engineering to represent customer requirements and influence future product capabilities.\nDevelop reusable solution assets, reference architectures, and technical enablement materials to scale payments expertise across the organization.\nSupport strategic RFPs, proof-of-concepts, and complex enterprise evaluations.\nAbout You\nRequired Qualifications\n5+ years of experience in Solutions Engineering, Sales Engineering, Solution Consulting, or Solutions Architecture supporting enterprise software.\nDeep domain expertise in enterprise payments gained through experience with a Payment Service Provider (PSP), payment gateway, payment orchestration platform, payment processor, or related payments technology company.\nStrong understanding of payment ecosystems, including PSPs, gateways, acquirers, processors, card networks, payment rails, embedded payments, digital wallets, and alternative payment methods at global scale.\nExperience designing and discussing complex payment architectures for enterprise high volume B2C / B2SMB customers.\nKnowledge of payment optimization strategies, including intelligent routing, authorization optimization, tokenization, payment recovery, and payment resilience.\nFamiliarity with REST APIs, webhooks, and modern integration patterns.\nOutstanding presentation, communication, and customer-facing consulting skills.\nAbility to translate complex technical concepts into clear business value for executive audiences.\nPreferred Qualifications\nExperience supporting global enterprise customers across multiple industries.\nKnowledge of subscription business models and recurring billing.\nExperience integrating payments with billing, ERP, CRM, or commerce platforms.\nFamiliarity with PCI DSS, PSD2/SCA, and global payment regulations.\nExperience working with SaaS platforms and cloud-based enterprise applications.\nAbout the Team\nYou'll play a key role in shaping how enterprise businesses modernize their payment infrastructure while working alongside industry-leading teams in monetization, billing, and finance. As payment strategies continue to evolve, you'll help customers unlock new opportunities to improve revenue performance, expand globally, and deliver exceptional customer experiences.\n\nBenefits\nZuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:\nCompetitive compensation, variable bonus and performance-based reward opportunities, and retirement programs\nMedical, dental, and vision insurance\nGenerous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break\nPaid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)\nLearning & development stipend to support ongoing growth\nOpportunities to volunteer and give back, including charitable donation matching where available\nMental wellbeing resources and support\nBenefits may vary by location; details will be shared during the interview process\n#ZEOLife at Zuora\nZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:\nCollaborate deeply across teams and regions\nLearn constantly and iterate often\nBuild an inclusive, high-performance culture where people feel inspired, connected, and valued\nOur Commitment to an Inclusive Workplace\nThink, be and do you.\nAt Zuora, different perspectives, experiences, and contributions matter — everyone counts.\nZuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.\n\nCompensation\nThe OTE range for this role is $124,375 - $251,160. OTE includes base salary and target variable compensation. A candidate's final OTE will be determined based on factors including qualifications, relevant experience, job-related knowledge, specific skills, location, internal equity, and budget.","datePosted":"2026-08-03T18:12:44.174Z","dateModified":"2026-08-03T18:12:44.174Z","hiringOrganization":{"@type":"Organization","name":"Zuora","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"b0b98cd2e180f79cd94c2fb9"},"url":"https://jobsearcher.com/jobs/b0b98cd2e180f79cd94c2fb9"}}